The Green Technology Group, LLC (TGTG) is seeking an Experienced, Full-Time System Administrator to support their Guest Wireless Service delivery program for Federal and Commercial Markets. This role is responsible for the full lifecycle of Wi-Fi systems, from on-site physical installation and configuration to remote monitoring, security, and customer support.
- Location: Remote
- Work Type: Full Time
- Travel: Up to 25% nationwide for on-site work.
- Security: Ability to obtain and maintain at a minimum Public Trust government clearance.
Essential Duties: Wi-Fi Lifecycle, Support, and Project Management
This position is highly hands-on, requiring a blend of technical expertise, customer service, and project coordination.
- Installation & Configuration: Responsible for Guest Wi-Fi systems installation, specification determination, configuration, monitoring, troubleshooting, and administration.
- On-Site Support (25% Travel): Travel to support on-site installation of network hardware, conduct testing, adjust configurations, produce heat maps, complete surveys, and update documentation.
- Customer Support: Answer incoming customer support calls, triage and resolve issues, and record actions. Create, track, and resolve service desk action items.
- Project Management & Compliance: Support IT projects from inception to completion, ensuring compliance with contract terms. Maintain the security and stability of network solutions.
- Documentation & Reporting: Produce detailed technical project documentation, meeting materials, analysis, and reports. Create and maintain network documentation, hardware inventories, KPIs, and metrics data.
Required Qualifications: Wireless & Government Experience
The ideal candidate has proven experience managing wireless networks and is familiar with the necessary federal IT standards and security clearances.
- Experience: 3–5 years in operations and maintenance of systems and networks, specifically with installing, monitoring, and maintaining wireless networks.
- Education: Bachelor’s degree (or equivalent experience).
- Clearance: Ability to obtain and maintain at a minimum Public Trust government clearance.
- Soft Skills: Strong verbal and written communication skills; ability to rapidly prioritize competing requirements; strong problem-solving approach.
- Desired Qualifications (Preferred):
- Certifications preferred: CCNA, CCNE, CompTIA+, or CISSP.
- Knowledge of NIST 800-171 (Government Policies and Procedures related to IT implementation).
- Knowledge of the DoD and/or Veteran environment.
Job Features
| Job Category | Customer Success, Project & Program Management, Technical Services |
This is a senior, top-tier technical authority role responsible for managing large-scale enterprise infrastructure, with a critical focus on domain and identity services. The position requires extensive experience in designing secure, scalable architectures and providing high-level escalation support.
- Location: 100% Remote
- Employment Type: Full-Time/Permanent
- Compensation: $130,000 – $150,000 Per Year
Key Responsibilities: Architecture, Security, and Escalation
The role's core function is to ensure the high availability and security of the enterprise-level domain environment, acting as the technical expert for strategic design and troubleshooting.
- Domain Design & Maintenance: Design and maintain enterprise-level domain environments, including the structure and identity synchronization.
- Policy & Security: Lead policy design and management, implementing security baselines and ensuring compliance.
- Identity Management (IdM): Develop and implement identity and access management strategies, integrating advanced security policies.
- Automation: Utilize strong scripting and automation skills to optimize infrastructure and operational processes.
- Escalation Support: Provide top-tier escalation support for all domain-related incidents and performance optimization.
Required Qualifications: Specialized Enterprise Experience
This position demands over a decade of systems administration experience, with a significant portion dedicated to domain services in large, complex organizations.
- Experience: Twelve years of progressive systems administration experience, with seven years specifically focused on domain services in large enterprises.
- Certification: Certification in domain and identity management is required.
- Technical Skills: Expertise in Core Technologies, including Domain Services, Policy Management, Infrastructure Automation, Identity Management, and Security Compliance.
- Soft Skills: Excellent leadership and communication skills.
Job Features
| Job Category | Digital Creative, Software Engineering, Strategy & Consulting, Support Service |
Paylocity, an award-winning provider of cloud-based HR and payroll software solutions, is seeking a Systems Administrator to support its internal server environment. This role is crucial for executing regular upgrades, maintenance, and monitoring system performance to ensure reliable operation and high availability of business-critical systems.
- Location: Remote, US
- Job Type: Full-time
Primary Responsibilities: Operations, Maintenance, and Troubleshooting
This position involves a blend of routine operational work, minor engineering tasks, and acting as a technical resource for the entire organization.
- System Maintenance: Perform routine engineering and operational work, including installing, configuring, and executing regular upgrades and maintenance on software applications.
- High Availability: Monitor system health and performance, troubleshoot issues, and implement solutions to enhance system efficiencies and ensure reliable operation.
- Escalation Support: Act as an escalation point for the End User Computing team and assist in resolving daily incidents and completing tech-related projects.
- Automation & Documentation: Proficiently use PowerShell and other Configuration Management tools (SCCM, Ansible, Chef, etc.). Create and maintain the knowledge base with any changes/updates.
- On-Call: Participate in On-Call rotation for system downtime or failure/Active Red-Alerts.
Required Education and Experience:
The ideal candidate has solid foundational experience in Microsoft enterprise environments, virtualization, and basic networking.
- Experience: 2-4 years’ experience in System Administration.
- Core Microsoft Expertise: Advanced technical knowledge of:
- Windows operating systems (Windows 10, Server 2016, and Server 2019).
- Microsoft Exchange and Microsoft 365 services.
- Active Directory (permissions, Group Policy, etc.).
- Virtualization & Networking: Intermediate knowledge of VMware (vSphere, ESX, etc.) and knowledge of layer-2 and layer-3 networking protocols.
- Automation: Proficient in PowerShell and experienced with Configuration Management tools.
- Education: BS degree in computer science or related field or equivalent experience.
Job Features
| Job Category | Operations Management, Software Engineering |
RYZE (a mission-driven wellness company specializing in mushroom coffee and superfoods) is seeking a technically skilled Customer Experience (CX) System Administrator. This role is the primary owner responsible for the setup, optimization, and maintenance of all tools and platforms that run the Customer Service operations, ensuring seamless, scalable, and exceptional customer interactions.
- Location: Remote - USA
- Focus: Zendesk Administration, Workflow Automation, and CX Tech Stack Integration.
Key Responsibilities: System Architecture and Operational Efficiency
You will serve as the technical engine behind the CX team, ensuring systems work smarter to reduce manual effort and improve key customer metrics.
- Zendesk Administration: Serve as the primary administrator for Zendesk (Admin Certification preferred). Configure all key elements, including user roles, groups, macros, triggers, automations, SLAs, and custom fields.
- Automation & Optimization: Design and implement automation workflows to streamline ticket handling, significantly reduce manual tasks, and improve response times.
- System Health & Integration: Monitor system health, troubleshoot errors, and maintain uptime and data accuracy across all integrated systems.
- Cross-Functional Liaison: Act as the critical link between Customer Service, Product, IT, and Marketing for all CX system-related initiatives, partnering on API integrations and feature rollouts.
- Reporting & Data: Build and maintain dashboards and reports tracking critical metrics like SLAs, CSAT, NPS, ticket volume, and team performance, leveraging advanced spreadsheet skills (Google Sheets/Excel) and data visualization platforms (Looker, Tableau).
What RYZE is Looking For:
The ideal candidate combines strong technical administration experience with a deep understanding of customer operations.
- Experience: 3+ years of experience in Customer Service Systems Administration, CX Operations, or Technical Support Operations.
- Core Proficiency: Proven proficiency in Zendesk Administration is essential.
- Technical Acumen: Strong understanding of workflow automation, logic building, and API integrations.
- Bonus Points: Experience supporting BPO or vendor-managed operations, familiarity with Shopify or the broader eCommerce tech stack, and experience implementing AI or automation tools in a CX environment.
Job Features
| Job Category | Customer Success, Data, Operations Management, Software Engineering, Support Service |
8 am (formerly AffiniPay) is seeking a People Systems and Workday Administrator to serve as a strategic partner in managing and optimizing their People and Financial systems ecosystem, with a primary focus on Workday HCM and Workday Financials. This role is accountable for enabling scalable, efficient, and integrated technology solutions to support organizational growth.
- Location: Remote - US (Preferably based in Austin, Texas)
- Focus: Workday HCM, Workday Financials, Strategic Systems Roadmap, and Operational Accounting.
Key Responsibilities: Full-Stack Workday Management
This position requires hands-on configuration, strategic roadmap ownership, complex reporting development, and strong integration/change management skills across the HR and Finance domains.
- Workday Financials Leadership: Lead the design, development, and maintenance of Workday Financials. Execute configuration changes to Core Financials, Suppliers, Banking, Procurement, and Expenses modules.
- Complex Reporting: Build reports including balance sheets, income statements, account balance matrix, intercompany eliminations, and custom reports for People Analytics and Finance.
- System Strategy & Governance: Own the roadmap and execution of systems projects (integrations, upgrades, automations). Lead design, implementation, optimization, and governance of Workday and other enterprise systems.
- Configuration & Process: Design complex business processes, including calculated fields, conditional rules, and custom approver roles. Maintain and configure all key Workday HCM modules (Compensation, Talent, Recruiting, etc.).
- Integration & Compliance: Monitor and troubleshoot Workday integrations (payroll, benefits, ATS, finance). Ensure compliance with data privacy, security, and confidentiality standards.
Required Experience and Technical Depth:
The ideal candidate has a deep, proven background not just in Workday configuration, but in the underlying accounting principles that drive the Financials module.
- Workday HCM: 5+ years of experience in People Operations or HRIS systems management, with direct experience in Workday HCM.
- Workday Financials: Minimum 3 years of hands-on technical experience in Workday Financials.
- Accounting/Audit: Minimum 3 years of operational accounting and financial IT controls audit experience.
- Financial Expertise: Strong understanding of GL accounting behind operational transactions, including elimination entries and CTA (Cumulative Translation Adjustment) calculations.
- Integration Proficiency: Proven experience with system integrations for banks, credit cards, foreign exchange rates, and financial reconciliation systems.
- Nice to Have: Experience with Workday Accounting Center, EIBs, Workday Studio, or Workday Extend.
Job Features
| Job Category | Strategy & Consulting, Support Service |
Akima Systems Engineering (ASE) is seeking a Systems Administrator II to manage RF communication systems for the U.S. Coast Guard's C5I Service Center. This role involves basic systems administration, maintenance, and troubleshooting under direct supervision, with a focus on compliance and system standards.
- Location: Remote (Norfolk, Virginia base)
- Travel: Up to 25% as needed.
- Security Clearance: A U.S. citizen able to obtain and maintain a Secret clearance is required.
- Salary Range: $80,000 - $87,000
Responsibilities: Maintenance, Monitoring, and Support
Working under direct supervision, the administrator handles routine tasks, monitors system health, and provides technical support.
- Installation & Maintenance: Installs and maintains operating and systems software, and administers user accounts and profiles.
- Compliance: Monitors compliance with system standards and manages system configuration.
- Operations: Schedules, performs, and monitors system backups and performs data recoveries.
- Troubleshooting: Troubleshoots and resolves software, operating system, and networking problems, escalating complex issues to higher-level staff.
- System Upgrades: Recommends hardware and software upgrades based on growth statistics and forecasts.
Required Qualifications: Education and Certification
This role has strict educational and certification requirements tied to information assurance and system security for government work.
- Experience & Education (Two Paths):
- Baccalaureate Degree in Computer Science or related field AND a minimum of three (3) years of system administration experience.
- Certificate from an accredited Community/Technical College AND a minimum of five (5) years of system administration experience.
- Certification: A current SSCP (System Security Certified Practitioner) or Security+ certification is required.
- Clearance: Active Secret clearance (or US Citizen able to obtain and maintain one).
- Desired: Experience with Coast Guard systems is a desired qualification.
Job Features
| Job Category | Operations Management, Support Service |
Akamai is seeking a Systems Administrator II to join its IT Support team and manage the secure, compliant, and efficient operation of Microsoft 365 (M365) services for government agencies. This role requires a blend of technical expertise, in-depth security and compliance knowledge, and strong automation skills (PowerShell) to maintain a highly regulated cloud environment.
- Location: United States (Remote) - Part of Akamai's FlexBase program.
- Salary Range: $74,700 - $155,300/year (US base salary range).
- Focus: M365 Administration, Security, Compliance, and Government Cloud Environments.
Key Responsibilities: Compliance, Automation, and Advanced Support
You will serve as the technical backbone for the M365 tenant, ensuring it adheres to stringent government regulations while optimizing performance.
- M365 Administration: Perform advanced administration of the M365 tenant and its core services (Exchange Online, SharePoint Online, Teams, OneDrive), managing user/license management, security policies, and application access.
- Security & Compliance: Manage security settings and compliance features using Microsoft 365 security and compliance centers to ensure strict adherence to government standards.
- Automation: Develop and implement PowerShell scripts to automate repetitive operational tasks, including user onboarding/offboarding, reporting, and standardized configurations.
- Troubleshooting: Serve as a technical resource, troubleshooting and resolving complex technical issues, and performing root cause analysis (RCA).
- Collaboration: Work with security, development, and end-user teams to integrate M365 with other systems and provide technical guidance.
Requirements: Government Cloud Expertise
The role requires specific experience with Microsoft's cloud offerings tailored for government clients and a deep understanding of M365's security suite.
- Experience: 5 years of relevant experience and a Bachelor's degree or equivalent.
- Core M365 Knowledge: Knowledge of core M365 services (Exchange Online, SharePoint Online, Teams, OneDrive).
- Identity & Access: Experience with Entra ID (formerly Azure Active Directory), including hybrid environments, user provisioning, and conditional access policies.
- Security Stack: Experience with Microsoft Purview, Defender, and Information Protection, and a strong understanding of data governance and government compliance standards.
- Government Cloud: Experience with GCC or GCC High tenants is often required, due to their specific security and compliance needs.
- Automation: Proven experience in PowerShell for automating administrative tasks.
Job Features
| Job Category | Software Engineering, Technical Services |
Farmers Insurance is seeking a Learning System Administrator to operate, analyze, and evaluate its existing University digital and manual learning systems. The core function of this role is to improve the effectiveness and efficiency of the learning systems by converting manual operations to digital and recommending improvements.
- Location: Hybrid (3 days in office/2 days virtual if within 50 miles of a corporate office) or Remote.
- Salary Range (State-Dependent): Ranges from $70,640 up to $125,750 (WA only).
- Focus: System management, process analysis, and continuous improvement of the learning systems.
Essential Job Functions: System Management and Efficiency
The administrator acts as the primary point of contact for the learning management system (LMS), focusing on maintenance, quality, and process refinement.
- System Management: Execute and administer learning and development system activities, acting as the point of contact for system usage and conflict resolution.
- Analysis & Improvement: Analyze and evaluate existing systems and procedures, recommending methods of improvement. This includes researching and developing techniques for converting manual operations to a digital system.
- Data Accountability: Accountable for the accuracy of all learning system data entry activities and completes quality control audits.
- Stakeholder Communication: Alert University leadership of any system issues that affect learners and internal staff, providing alternative solutions. Communicates and supports the resolution of system failures.
- Continuous Improvement: Proactively identify and execute continuous improvement plans in learning systems and coordinate change plans across affected groups.
Experience and Skills:
The ideal candidate blends business experience with a preference for LMS administration, coupled with strong soft skills.
- Experience: Minimum of three to five years of business experience, including experience in a resource or project management capacity.
- System Preference: LMS (Cornerstone OnDemand) experience is a plus. Proficiency in MS Office products and SharePoint is also beneficial.
- Soft Skills: Strong assertive conflict-resolution and problem-solving skills, demonstrated scheduling and organizational skills, and effective communication.
- Education: High school diploma or equivalent is required; a Bachelor’s degree is preferred.
Job Features
| Job Category | Operations Management, Project & Program Management |
Chime, a leading financial technology company, is seeking a Systems Administrator to join the Systems Optimization team. This individual will be responsible for the lifecycle management, configuration, and optimization of third-party operational tools, primarily focusing on contact center systems to improve Member Experience (CX) operations.
- Location: Remote (United States)
- Salary Range: $82,620.00 – $114,800.00 (Base salary)
- Focus: Translating business needs into scalable technical solutions for CX/Contact Center operations.
Key Responsibilities: Configuration, Strategy, and Scale
The role involves hands-on configuration, stakeholder collaboration, and driving the long-term strategy for the CX technology stack.
- Contact Center System Management: Configure, maintain, and optimize core contact center systems, including Zendesk, Twilio, and Five9.
- Business Translation: Partner cross-functionally with stakeholders to translate complex operational requirements into scalable systems configurations and reliable technical solutions.
- Day-to-Day Execution: Execute day-to-day system administration, ensuring platforms are running effectively, focusing on compliance, uptime, and operational excellence.
- API Integration: Configure or integrate APIs to streamline workflows or enhance system capabilities.
- Documentation & Strategy: Maintain clear and detailed documentation, including SOPs and knowledge bases. Drive the long-term strategy and improvements across contact center systems.
- Continuous Improvement: Support continuous improvement efforts across systems with a focus on scalability, performance, and security.
Key Skills to Thrive in the Role:
Success in this position requires a blend of hands-on technical skills with a strong focus on business outcomes and operational maturity.
- CX Tool Proficiency: Proven experience using Zendesk or a similar contact center tool to build scalable solutions that enhance CX efficiency.
- Technical Implementation: Experience with API configuration/integration and the ability to work independently to identify issues and implement improvements with minimal oversight.
- Stakeholder Partnership: Demonstrated success in partnering with stakeholders to translate complex needs into reliable technical solutions.
- Operational Focus: A history of proactively documenting systems processes/SOPs and contributing to a systems environment focused on compliance and operational excellence.
- Flexibility: Supported projects involving multiple tools and changing tech stacks with flexibility and curiosity.
Job Features
| Job Category | Operations Management, Software Engineering, Support Service |
Halborn, an elite cybersecurity company focused on the cryptocurrency and FinTech industries, is seeking a Systems Administrator. This role is critical for providing technical support to the internal team of security engineers and staff while strictly ensuring devices and systems meet high security and compliance standards.
- Location: Remote (Pay range based on New York, NY location: $60,000 - $65,000 USD/year).
- Focus: IT helpdesk, endpoint management, and compliance for a blockchain-focused security firm.
- Culture: Globally distributed team; emphasis on independence and passion for the crypto/Web3 industry.
Key Responsibilities: Helpdesk, Endpoint Security, and Audit Readiness
The administrator will manage the full lifecycle of employee hardware and access while working closely with the security team on continuous compliance.
- Helpdesk Administration: Administer the IT helpdesk, including ticket triage, escalation, and resolution, ensuring timely support for 90+ security engineers and staff.
- Endpoint Management: Install, configure, and administer hardware (laptops, peripherals) and software. Administer devices to ensure compliance with security policies (encryption, patching, and endpoint configuration standards).
- Lifecycle Management: Administer the employee lifecycle process, including onboarding, offboarding, and access provisioning.
- Compliance & Audit: Work closely with the security team to ensure systems and processes meet compliance standards. Perform and support internal audits, access reviews, and support external audit readiness.
- Documentation: Create and maintain clear technical documentation for internal teams and end-users, covering systems, procedures, and configurations.
Qualifications and Technical Skills:
The candidate must have foundational security experience and strong technical skills in core enterprise environments.
- Experience: 2+ Years of Security Engineering or Systems Administrator experience.
- Industry Passion: Strong passion to learn and work in the blockchain / Web3 industry.
- Technical Proficiency (Required):
- Microsoft Workspace administration.
- Windows and macOS administration.
- Endpoint administration & management.
- Information Technology Asset Management.
- Cloud service management.
- Soft Skills: Able to communicate effectively about cybersecurity, blockchain technologies, and risk management with stakeholders. Must be highly adaptable and nimble.
Job Features
| Job Category | Fintech, IT & Cybersecurity, Software Engineering, Support Service |
Apiphani, a rapidly growing technology-enabled managed services provider, is seeking a Linux Systems Administrator. This role is fully remote, client-facing, and has a strong focus on automation using tools like Ansible to streamline support tasks and drive continuous improvement in Linux environments.
- Location: Boston, MA, or Remote (Must be a US Citizen working within the US borders).
- Base Salary: $70,000 - $85,000 USD.
- Focus: Automation (Ansible), RHEL administration, Cloud management (AWS/Azure), and client engagement.
Key Responsibilities: Automation, Cloud, and Root Cause Analysis
The administrator is expected to own their work and proactively seek opportunities for efficiency and co-innovation.
- Automation: Support and maintain automated Linux and application patching using Ansible. Monitor automation performance and drive continuous improvement through tool-building.
- Administration: Administer users, groups, and permissions, as well as volume groups and logical volumes on AWS and Azure virtual machines.
- Cloud & Networking: Troubleshoot software, network connectivity, and DNS configuration (including NetworkManager and DHCP).
- Analysis & Improvement: Perform root cause analysis (RCA) in collaboration with application and delivery teams.
- Client Facing: Meet with Apiphani stakeholders and external clients to develop relationships and foster co-innovation opportunities.
- Shift Work: Requires one or two monthly weekend work events (day or overnight) and occasional evening work.
Required Skills & Experience:
The successful candidate must have extensive hands-on experience with the RHEL family of operating systems and be comfortable in a professional 24/7 environment.
- Experience: 3+ years of hands-on systems engineering and administration experience, with heavy emphasis on Linux Server platforms and associated technologies.
- Linux Distribution: Extensive experience in the RHEL, CentOS, or Alma/Rocky Linux environments.
- Automation: Practical Knowledge of how to use ad-hoc as well as playbooks for Ansible.
- Cloud: Comfort in cloud environments (AWS and/or Azure) and knowledge of how to manage virtual machines.
- Technical Depth: Solid understanding of IPv4 networking and RHEL CLI. Extensive experience in the use of the vi editor.
- Certification (Preferred): Certifications from Red Hat, SUSE are preferred.
- Soft Skills: Strong ownership bias ("Buck Stops Here"), ability to research and resolve problems independently, and good communication/interpersonal skills.
Job Features
| Job Category | Software Engineering, Support Service |
Eide Bailly's Technology Consulting group is seeking a Project Manager (ERP) to lead mid- to large-sized technology engagements, with a primary focus on NetSuite ERP implementations. This role requires managing project budgets, timelines, and client satisfaction, and directly contributes to the firm's profitability through high personal utilization.
- Location: Remote (Anywhere in the continental US or Canada)
- Salary Range: $100,000 - $130,000
- Utilization Target: Must maintain a personal billable utilization target of at least 75%.
A Typical Day: Profitability, Velocity, and Control
The PM is accountable for all aspects of project execution, profitability, and resource management within a professional services environment.
- Financial & Scope Control: Responsible for managing the budget, scope, and profitability of engagements. The PM must maximize profitability while accurately invoicing clients and managing accounts receivable.
- ERP Implementation: Lead projects from start to finish, coordinating the execution of key milestones specific to ERP implementations (Planning & Design, Testing, Cutover, Go-live, and Post Go-live support).
- Risk Mitigation: Proactively manage project scope, risks, and stakeholder expectations, identifying and mitigating specific ERP risks (e.g., data integrity, user adoption).
- Project Velocity: Maintain project velocity by ensuring sufficient resource allocation, internal resources are meeting expectations, and the client is actively engaged.
- Diverse Portfolio: While focused on NetSuite, up to 25% of time will be spent leading projects in other areas across Technology Consulting.
Required Qualifications: Assertiveness and ERP Expertise
The ideal candidate blends project leadership experience with assertiveness, diplomacy, and specific ERP implementation knowledge.
- Experience: 3+ years of project management experience, ideally in tech or professional services.
- ERP Focus: Proven experience leading full-cycle ERP implementations is essential.
- Leadership & Soft Skills: Must be assertive and diplomatic—able to challenge decisions, advocate for the team, and say "no" when needed. Must be skilled at influencing and securing buy-in from cross-functional teams.
- Problem-Solving: Expert at prioritizing across clients and projects, and a creative problem solver who turns risks into opportunities.
- Work Eligibility: Must be authorized to work in the United States now or in the future without visa sponsorship.
Job Features
| Job Category | Project & Program Management |
A healthcare organization (Duly) is seeking a highly organized Senior IT Project Manager to serve as a strategic change agent, leading and elevating all aspects of the IT Project Management Office (PMO). This is a leadership role responsible for driving improved company performance through successful IT initiatives and directly managing the PM team and department budget.
- Location: Hybrid role based in Downers Grove, Illinois.
- Employment Type: Regular Full-Time
- Focus: PMO development, budget oversight, and strategic project delivery in healthcare.
Key Responsibilities: PMO Development and Budget Accountability
This role has ultimate accountability for the success of the IT portfolio, encompassing people, processes, and financials.
- Strategic Leadership: Serve as a strategic change agent to ensure the best projects are selected and successfully delivered, leading to realized business benefits.
- PMO Accountability: Be accountable for the delivery of the entire IT project portfolio. This includes the development and active management of the IT PMO's people, processes, and tools/technologies.
- Team Management: Directly responsible for the team of employee and consultant project managers leading the projects. This includes leading and developing IT Product Managers and other stakeholders.
- Financial Oversight: Responsible and accountable for overseeing the IT department budget, including annual planning, monthly variance analysis, invoice management, and contract management.
- Executive Reporting: Create and manage clear, concise reports, dashboards, and web pages to communicate progress to senior leadership.
- Execution: Proactively drive high-priority initiatives forward with minimal direction, ensuring tight deadlines are met.
Qualifications: Extensive PMO and Management Experience
The successful candidate must have significant experience leading both projects and people within the IT domain.
- IT Experience: 10+ years of IT project management, PMO, or similar experience.
- People Management: 5+ years of people management experience is required.
- Attention to Detail: Strong organizational skills and obsessive attention to detail.
- Certifications (Preferred): Project management certification (PMP, Six Sigma, etc.) is preferred.
- Technical Proficiency: Proficiency with project management tools (e.g., Jira, Salesforce, Airtable) and experience working with data sets to extract meaningful insights.
- Education: Bachelor's Degree from an accredited college.
Job Features
| Job Category | Healthcare, Information Technology, Project & Program Management |
Hims & Hers, a leading health and wellness platform focused on accessible and personalized care, is seeking a Sr. Project Manager to join the Order Management team. This highly cross-functional and external-facing role is key to implementing strategic initiatives that ensure on-time customer delivery and operational excellence across the network.
- Location: US Remote
- Compensation: $125K – $140K (US-based estimate)
- Reporting To: Director of Order Management
Responsibilities: Partnership Management and Operational Excellence
You will be responsible for the full lifecycle of high-impact initiatives, with a primary focus on the performance and standardization of external pharmacy partners.
- Partnership Management: Develop and manage new and existing external pharmacy partnerships, serving as the primary point of contact and leading recurring business reviews.
- Operational Performance: Drive the performance of external partners to ensure on-time customer delivery and meet defined operational goals.
- Standardization & KPIs: Establish standardized processes and best practices and develop KPIs to monitor performance and identify areas for systematic or process improvement.
- Cross-Functional Collaboration: Collaborate effectively with groups across the company, including Pharmacy Partners, Operations, System Product teams, and CareOps (CX/Telemed), balancing clinical, customer, and business needs.
- Data-Driven Improvement: Continuously monitor and analyze performance to identify patterns and trends, synthesizing complex data to drive data-informed decision-making and execution.
Required Qualifications:
The ideal candidate has a strong background in operational project management, preferably within a fast-paced, high-growth environment focused on order fulfillment.
- Experience: 8-10+ years of experience in project management or operations management, preferably in order management.
- Education: A BS/BA degree is required (MBA is preferred).
- Execution & Influence: Proven success leading cross-functional initiatives from planning to execution, with the ability to influence key stakeholders and present complex information to technical and non-technical audiences.
- Analytical Success: Demonstrated success in an analytical and operations role within a rapidly growing company, capable of balancing data-driven inputs for rapid decision-making.
Job Features
| Job Category | Healthcare, Information Technology, Project & Program Management |
Rocket Software is seeking a highly experienced Senior Project Manager to lead the delivery of complex, revenue-driving mainframe modernization projects. This strategic role is responsible for overseeing multi-region, multi-vendor initiatives and driving customer-centric outcomes using strong technical and financial acumen.
- Location: Remote, United States
- Target Revenue: Projects typically range from $500k to $2M in services revenue, with transformations up to $10M.
- Experience Required: 12+ years of progressive project management experience, preferably in professional services/software.
Key Responsibilities: Strategy, Finance, and Transformation
This role blends executive leadership and team mentorship with direct accountability for project revenue and process excellence.
- Core Focus: Lead complex initiatives related to infrastructure, application, or process modernization, hybrid cloud deployments, microservices architecture, or enterprise-wide DevOps, utilizing Rocket’s full product suite.
- Project Delivery Excellence: Oversee the entire project lifecycle for large, high-risk initiatives, managing timelines, deliverables, and quality standards to meet aggressive deadlines.
- Revenue Optimization: Provide reliable financial forecasts, collaborate with internal stakeholders to align financial parameters with contractual requirements, and maintain a focus on revenue recognition principles.
- Sales Collaboration: Actively collaborate with Sales to proactively identify and pursue additional revenue opportunities by leveraging insights gained during project delivery.
- Operational Excellence: Implement and continuously improve standardized policies, procedures, and best practices, tracking KPIs and using data-driven insights to enhance operational effectiveness.
- Leadership & Mentoring: Mentor and coach other project managers, guiding them in customer escalations and driving a culture of continuous learning.
Requirements & Experience:
The ideal candidate possesses deep organizational leadership experience within the enterprise software domain and a commitment to operational and financial excellence.
- Professional Experience: 12+ years of progressive PM experience, with 6+ years leading senior-level customer-facing PMs in a strategic or operational leadership role.
- Domain Expertise: Proven track record of driving revenue growth and business transformation in a software, SaaS, or enterprise software environment. Must have a strong background in one of the modernization focus areas listed above.
- Leadership Skills: Executive-level communication skills, advanced coaching and mentoring abilities, and expertise in cross-functional collaboration.
- Financial Acumen: Strong understanding of revenue recognition principles, financial management, and performance monitoring.
- Certifications (Preferred): Project management certification (PMP, PgMP) is preferred, and additional certifications in Agile methodologies are beneficial.
Job Features
| Job Category | Project & Program Management |