An opportunity has emerged in our network for a Managing Senior Director of IT (Information Technology) at the OHSU Foundation. This senior leadership role is pivotal in developing and executing the IT strategy, operations, and governance across the Foundation, ensuring all systems effectively support organizational priorities and align with OHSU (Oregon Health & Science University) partners.

This position is based in Portland, Oregon, and is 100% Remote Eligible (or Hybrid). The starting salary range is $142,019–$176,104 (Step I), dependent on experience. The role also includes an exceptional benefits package, including a 12% pension contribution and 22 days of paid vacation.

Key Responsibilities and Strategic Mandate

This Director serves as the IT leader, Data Security Officer, and HIPAA Compliance Officer, balancing strategic alignment, technical oversight, and team development.

• Strategic IT Leadership: Lead the development and execution of IT strategy, operations, and systems to support Foundation goals. Oversee enterprise platforms, including the Foundation's CRM (Affinaquest), and manage IT procurement, vendor relationships, and budget.
• Data Security and Governance: Direct data governance strategy and ensure data integrity, accessibility, and security. Lead disaster recovery, business continuity, and risk management programs.
• Compliance Officer: Serve as the Foundation’s Data Security Officer and HIPAA Compliance Officer, ensuring compliance with federal/state regulations and OHSU ITG policies.
• System Integration: Partner closely with Foundation and OHSU stakeholders to guide strategic decisions and align and integrate Foundation systems into the broader institutional ecosystem.
• Team Management: Provide leadership, coaching, and direct supervision to a cross-functional IT team, fostering an inclusive, innovative, and collaborative culture.

Required Experience and Leadership Profile

The ideal candidate brings significant progressive IT experience, expertise in data security/governance, and proven leadership skills in complex environments.

• Experience: 10+ years of progressive IT experience in complex organizations, with proven ability to manage teams, systems, and infrastructure at scale.
• Strategic Execution: Experience developing and executing IT roadmaps with a focus on system architecture, scalability, and integration.
• CRM & Data:
  • Hands-on experience with enterprise CRM platforms (e.g., Salesforce, Affinaquest), including configuration and optimization.
  • Direct experience overseeing data infrastructure and business intelligence environments, including ETL processes, data warehousing, and analytics.
• Security & Compliance: Strong understanding of data security frameworks, compliance requirements (HIPAA, GDPR), and governance best practices.
• Team Leadership: Track record of leading and mentoring a dynamic, diverse team, promoting transparent communication, and driving continuous improvement.

An opportunity has emerged in our network for a Director of Strategy Advancement within the Associate Technology Experience (ATX) team at Humana. This senior leadership role provides the visionary direction across product, experience design, and insights to significantly enhance the end-to-end technology experience for all Humana associates, driving productivity, engagement, and satisfaction.

This is a full-time, fully remote (Nationwide) position. The estimated starting base salary range is $168,000–$231,000 per year, plus eligibility for a bonus incentive plan.

Role Overview and Strategic Mandate

The Director will be at the forefront of advancing the ATX vision, acting as a collaboration catalyst across all ATX disciplines (product, design, architecture, engineering, and support) to help Humana's associates achieve their peak productivity.

• Strategic Leadership: Set the vision, strategy, and roadmap for ATX products, services, design, and insights initiatives, ensuring exceptional technology experiences.
• Product and Design Excellence: Drive human-centered design practices, championing usability, accessibility, and customer-centric experiences. Oversee the entire product lifecycle from ideation to delivery.
• Insights and Analytics: Lead research and analytics functions to gather actionable insights on associate technology needs, pain points, and usage patterns. Translate insights into prioritized opportunities, measurable KPIs, and business outcomes.
• Cross-functional Collaboration: Partner strategically with IT, HR, and business/IT segment leaders to ensure the technology experience aligns with enterprise requirements and end-user needs.
• Innovation: Promote a culture of experimentation, rapid iteration, and advanced solutioning using emerging technologies, continuously seeking opportunities to improve the associate technology experience.

Required Experience and Qualifications

This role requires extensive, progressive experience blending product strategy, design leadership, and technology experience management within large organizations.

• Experience: 8+ total years of progressive experience in product strategy, digital design, and/or technology experience leadership for large organizations.
• Leadership: Proven ability to lead cross-functional teams and navigate complex stakeholder environments.
• Strategy & Standards: Strong knowledge of technology experience standards, digital tools, and enterprise strategies.
• Skills: Exceptional analytical, strategic thinking, and communication skills.

Preferred Experience includes a demonstrated success in transforming enterprise technology experiences for employees/associates, a track record in leveraging data and insights for sustained product improvement, and 3+ years of technology product management and/or digital/service design leadership experience.

An opportunity has emerged in our network for a Director of Technology & Integrations at Baylor Genetics, a healthcare platform focusing on genetic testing and diagnostics. This senior leadership position is critical for defining the vision, strategy, and execution of all external and internal system integrations across the platform.

This is a full-time, remote role (with headquarters in Houston, TX), targeting an expert with deep healthcare experience who can build a robust, compliant, and scalable integration ecosystem.

Key Responsibilities and Integration Strategy

The Director will act as both a technical expert and a primary business communicator, responsible for modernizing the platform and aligning integrations with client and regulatory needs.

• Vision & Strategy: Define and execute the long-term strategy for the integration platform. Lead platform modernization efforts, including the transition to scalable, event-driven, and API-first architectures.
• Healthcare Integration: Oversee the design and development of integration services, APIs, and connectors using essential healthcare standards (HL7, FHIR, EDI, REST, SFTP).
• Stakeholder & Customer Engagement: Act as the primary technical leader and trusted advisor in conversations with key enterprise clients and integration partners. Translate business requirements into scalable technical solutions.
• Compliance & Reliability: Ensure all solutions are secure and compliant (HIPAA, SOC2, HITRUST) and performant under high-volume usage. Establish health monitoring, SLA tracking, and alerting across integration systems.
• Team Leadership: Lead and grow high-performing engineering teams, establishing best practices for integration development, documentation, and observability.

Required Experience and Technical Expertise

The ideal candidate possesses extensive experience in integration engineering, specifically within the highly regulated healthcare domain.

• Experience: 12+ years of experience in software/integration engineering with at least 4–5 years in a leadership role.
• Healthcare Integration Standards: Deep understanding of healthcare integration standards and protocols (e.g., HL7, FHIR, CCD, X12, SFTP, APIs).
• EHR/EMR Integration: Experience integrating with EHRs/EMRs (e.g., Epic, Cerner, Athenahealth) and healthcare partner ecosystems.
• Architecture: Strong architectural foundation in designing scalable, resilient integration platforms, including hands-on experience with API management and messaging queues (Kafka, RabbitMQ).
• Compliance: Familiarity with compliance standards such as HIPAA, SOC2, and HITRUST is required.

Preferred Qualifications include direct experience with HL7/FHIR, EPIC integrations, working in a SaaS healthcare environment, and exposure to integration engines like Mirth, Redox, or Rhapsody.

An opportunity has emerged in our network for a Head of Platform Innovation at Lendistry, the nation's largest minority-led, tech-savvy lender for small businesses and commercial real estate. This is a critical senior leadership role reporting directly to the Chief Technology Officer (CTO), sitting at the intersection of technology, innovation, and business strategy.

This is a full-time position, with a preferred hybrid presence in Los Angeles, Tustin, or Dallas, TX, but is open to Remote (AZ). The US base salary range is $256,000–$300,000 annually, plus variable compensation elements.

The Role and Visionary Mandate

This leader is both visionary and execution-oriented, responsible for shaping and executing the future of Lendistry's technology platform strategy, balancing stability with a culture of experimentation and calculated risk-taking.

• Innovation Roadmap Leadership: Lead and drive Lendistry’s platform innovation roadmap, aligning with the company's long-term strategy and business goals.
• Technology Scouting & Piloting: Identify, evaluate, and pilot new technologies or services that enhance the core lending platform and user experience.
• Ideation to Scale: Lead platform ideation and incubation efforts, from early-stage discovery through to Minimum Viable Product (MVP) and scaling.
• AI/ML Application: Lead initiatives to develop practical applications of AI and Machine Learning within lending products.
• Cross-Functional Collaboration: Collaborate with Product, Engineering, and business stakeholders to identify expansion opportunities. Manage a cross-functional team of innovators and analysts to drive key projects.
• Frameworks & Governance: Establish platform innovation best practices, frameworks (e.g., design thinking, lean startup), and KPIs to ensure alignment across departments.

Required Experience and Expertise

This executive role demands extensive experience in driving platform strategy, technology innovation, and multidisciplinary team leadership in a fast-paced, high-growth environment.

• Experience: 15+ years of experience in platform innovation, product strategy, or technology leadership within a fast-paced, high-growth environment.
• Platform & Execution: Proven track record of successfully leading platform and technology innovation efforts from concept through execution. Java EE required.
• Technical Depth: Strong understanding of enterprise SaaS platforms, APIs, system integrations, and Platform-as-a-Service (PaaS) models.
• Methodologies: Deep knowledge of Agile methodologies, innovation frameworks (design thinking, lean startup), and platform lifecycle management.
• Leadership & Influence: Experience leading multidisciplinary teams and comfort influencing senior leadership and collaborating across functions.
• Strategy: Strong analytical and strategic thinking skills, with the ability to assess technical feasibility and ROI.

An opportunity has emerged in our network for a Vice President of Client Support for the Technical Assistance Center (TAC) at Nuvem. This is a critical senior leadership role responsible for building the TAC from the ground up, defining its strategy, technology stack, and performance metrics to ensure exceptional client support.

This is a fully remote position, reporting directly to the Senior Vice President of Customer Success, and requires up to 10–15% travel.

The Role and Core Mandate: Building the TAC

This VP will be the pivotal leader in establishing and enhancing Nuvem's client support capabilities, focusing on operational execution, technology selection, and strategic alignment with product teams.

• Build and Manage the TAC: Develop and implement the strategy for the Technical Assistance Center. Hire, train, and manage a team of support professionals and evaluate/optimize all client support channels.
• Define KPIs and Metrics: Establish clear Key Performance Indicators (KPIs) to measure the effectiveness of the TAC and client support initiatives, then monitor performance against these metrics.
• Technology Selection: Research and select appropriate technology solutions and ticketing systems that enhance support efficiency and integrate seamlessly with existing tools.
• Develop Escalation Processes: Define and implement a robust escalation process for handling complex client issues, ensuring timely resolution and adherence to best practices by the support team.
• Prioritize Client Needs & Insights: Collaborate closely with Product and Engineering teams to relay client feedback and insights, prioritizing product improvements based on customer needs. Conduct regular client satisfaction assessments to drive continuous improvement.

Required Experience and Qualifications

This senior role demands extensive leadership experience in building and scaling technical support functions, preferably in high-tech or data-focused industries.

• Experience: A minimum of 10 years of experience in client support, technical assistance, or customer service roles in a leadership capacity.
• TAC Leadership: Proven record of building and managing a technical assistance or customer support function within a healthcare, technology, or data processing environment.
• Education: Bachelor’s degree in Business Administration, Information Technology, or previous experience leading a Technical Assistance Center at a senior level.
• Technical Acumen: Strong understanding of ticketing systems, CRM software, and technical support processes.
• Skills: Excellent analytical and critical thinking skills to derive actionable insights from data, coupled with exceptional communication and people skills for engaging both clients and internal stakeholders.

An opportunity has emerged in our network for a Director of IT Service Delivery and Productivity Tools at ConsultNet. This senior leadership role is critical for defining the vision and strategy for how enterprise teams interact with technology, ensuring service excellence, and driving the strategic adoption of modern collaboration platforms.

This position is a Contract-to-Hire (CTH) opportunity, is fully remote (US), and offers a pay rate of $75–$80 per hour.

Role Summary and Strategic Focus

The Director will lead a high-performing team to elevate the end-user experience and ensure the seamless, ITIL-aligned delivery of all IT end-user services and support operations across the enterprise.

Key Responsibilities

• Strategic Leadership: Define and execute the long-term strategy for IT service delivery, end-user computing, and enterprise productivity platforms.
• Productivity Platforms: Direct the implementation, management, and optimization of collaboration tools such as Microsoft 365, Slack, Google Workspace, and Zoom, developing roadmaps to drive innovation and adoption.
• Service Excellence: Oversee all aspects of IT end-user services (hardware, software, support), ensuring customer satisfaction and adherence to ITIL-aligned practices.
• Governance & Vendor Management: Establish KPIs, measure service performance, and ensure budget accountability by building and managing strategic vendor partnerships.
• Change Leadership: Act as a change leader, fostering continuous improvement and enabling seamless integration of new technologies across the organization.

Required Experience and Qualifications

This role requires extensive experience in IT service management and a proven history of leading digital workplace transformations at scale.

• Experience: 10+ years of IT experience, including 5+ years in senior leadership roles overseeing IT service delivery or end-user computing at scale.
• Education: Bachelor's degree in Computer Science, Information Technology, or a related field (Master's preferred).
• Core Expertise:
  • Deep knowledge of ITIL practices and IT service management frameworks.
  • Proven expertise with productivity and collaboration tools, including enterprise-wide rollouts.
  • Strong track record of building and leading high-performing teams in complex environments.

Preferred Qualifications

• Advanced certifications (e.g., ITIL Expert, Microsoft Certified, Google Workspace Administrator).
• Experience implementing automation, AI, or self-service technologies to optimize IT services.
• Leadership of large-scale digital transformation or collaboration platform initiatives.

An opportunity has emerged in our network for a Director, Customer Support & Review Programs at G2, the world's largest and most trusted software marketplace, used by over 100 million people annually. This is a senior leadership role responsible for two distinct yet complementary global operational teams: Customer Support and Customer Review Programs.

This is a full-time position, listed as Chicago or Remote (US), reporting to the Revenue department. The total compensation package (Base + Bonus) is targeted at $175,000–$200,000.

The Role and Operational Vision

This Director will lead approximately 4 managers/team leads and over 20 global resources across the US, APAC, and EMEA. The core mission is to achieve measurable business outcomes through operational excellence, human productivity, and significant customer impact, leveraging AI and automation for scale.

• Leadership & Strategy: Lead and manage the two distinct teams, establishing a unified operational vision while ensuring each function meets its defined KPIs, service levels, and productivity goals. Serve as an advocate for operational teams in cross-functional planning with Product, Engineering, Marketing, and Customer Success.
• Operational Excellence & AI: Drive process standardization and efficiency across both functions. Oversee the deployment and optimization of AI tooling (e.g., Forethought) and automation solutions to improve productivity, case resolution speed, and campaign execution rates. Ensure global coverage models are optimized for continuous, cost-efficient service.
• Customer Outcomes: Maintain high standards for customer satisfaction (CSAT). Ensure the Customer Review Programs team delivers measurable contributions to review volume, quality, and strategic campaign impact, while Customer Support operations meet SLAs and improve AI deflection/self-service success rates.
• Team Development: Hire, coach, and develop managers/team leads, creating career paths that encourage skill development across both operational and strategic campaign roles.

Required Experience and Technical Qualifications

The ideal candidate is a data-driven operational leader with a proven track record of scaling multiple customer-facing functions in a global SaaS environment, with a focus on implementing AI tools.

• Experience: Minimum 8 years in operational leadership and management roles within technology or SaaS organizations, with experience managing multiple teams or functions.
• Operational Excellence: Proven success in delivering operational excellence in both customer-facing support and program execution environments.
• AI & Automation: Demonstrated experience implementing and scaling AI and automation tools; Forethought.ai experience strongly preferred.
• Tooling: Proficient in operational toolsets, including Salesforce Service Cloud, Jira, and analytics platforms.
• Leadership: Experience leading global teams with diverse operational goals and distributed workforces.
• Collaboration: Strong cross-functional collaboration skills, with a track record of aligning with Product, Engineering, Marketing, and Customer Success stakeholders.

An opportunity has emerged in our network for a Director of Customer Success at Backblaze, the object storage leader in the open cloud movement, generating over $125 million in revenue and managing over three billion gigabytes of data. This is a senior leadership, remote-US role that is fundamentally a builder's role, requiring a blend of commercial accountability and operational scale.

The expected base salary range for this role is $169,000–$230,000, plus a comprehensive benefits package including RSU grants and an ESPP program.

The Role and Commercial Ownership

Reporting to the VP of Customer Success, this Director will be accountable for driving measurable growth through customer success, owning the entire revenue outcome from the customer base across all segments (enterprise to long-tail).

• Revenue Ownership & Growth:
  • Directly own Net Revenue Retention (NRR), Gross Revenue Retention (GRR), and expansion revenue targets across all customer segments.
  • Drive expansions, upsells, and renewals in close partnership with Sales.
  • Build playbooks and processes to consistently generate Customer Success Qualified Leads (CSQLs) and expansion opportunities.
  • Create rigorous account planning, QBR (Quarterly Business Review) frameworks, and value realization programs to prove ROI and drive commercial conversations.
• Operational Rigor & Scale: Design and execute customer journeys across all segments—from high-touch enterprise to automated long-tail engagement. Implement scalable systems and automation to improve efficiency and expand coverage.
• Enterprise Leadership: Oversee strategic enterprise accounts, ensuring executive alignment and proactive growth strategies. Act as a senior escalation point while coaching CSMs to elevate their commercial acumen and executive presence.
• Cross-Functional Influence: Act as the customer’s advocate, partnering with Sales, Product, Marketing, and Support to maximize value delivery and capture, and elevate customer stories into advocacy and case studies.

Required Experience and Qualifications

The ideal candidate is a metrics-driven leader with a proven track record of converting customer value into measurable revenue growth within a SaaS environment.

• Experience: 10+ years in Customer Success, Account Management, or related SaaS leadership roles; at least 3+ years managing teams.
• Commercial Expertise: Proven track record of owning and delivering on revenue targets through expansions, upsells, and retention. Deep experience with enterprise accounts and commercial cycles.
• Mindset & Acumen: Metrics-driven mindset and fluency in key metrics (NRR, GRR, churn, CSQLs, expansion pipeline contribution). High EQ and executive presence.
• Operational Strength: Able to build scalable processes and frameworks (a true "builder's role").
• Technology Familiarity: Familiarity with Salesforce, CS platforms (Gainsight, ChurnZero, etc), and sales enablement tools (Gong a plus).

An opportunity has emerged in our network for an IT Operations Manager (ITOM) at Microsoft within the Cloud Operations & Innovation (CO+I) division, the engine that powers Microsoft's cloud services, including Azure, Office 365, and Xbox.

This is a full-time, People Manager role located in Milwaukee, Wisconsin, with a mandate to lead and manage a diverse team of technical individual contributors and oversee site services and logistics for a critical datacenter.

Key Responsibilities and Leadership Focus

The IT Operations Manager is a leadership position responsible for ensuring operational stability, quality, safety, and talent development within the datacenter environment.

• Team Leadership & Development: Lead and manage a team of high-performing individual contributors, focusing on their talent development, coaching, and aligning them with the "One Microsoft" culture and values.
• Datacenter Oversight: Manage and oversee all datacenter site services, logistics, and deployment activities.
• Operational Stability: Analyze production operations and initiate corrective actions to ensure operational stability and the successful delivery of service levels, collaborating with multiple internal business groups.
• Quality & Compliance: Initiate and establish quality standards for the datacenter teams and manage those initiatives through to completion. Empower a culture of safety, security, and compliance in all datacenter activities.

Required Experience and Qualifications

This role requires proven experience in managing mission-critical physical operations and leading a technical workforce.

• Experience in Service Management: 3+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT/critical environment infrastructure).
• Leadership Experience: At least 2+ years experience leading and motivating a diverse, technical workforce.
• Availability: Willingness to work flexible hours, non-business hours, or other scenarios required by the rhythm of the business.
• Security: Ability to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications include enterprise-level experience managing large-scale, complex projects/programs, working knowledge of audit and compliance requirements, and a degree in a technical field (Engineering, Computer Science).

Compensation

The base salary range for this role varies based on the level (M4 or M5) and location.

• Datacenter Operations Management M4 (US Typical Range): $102,600 - $202,800 per year.
• Datacenter Operations Management M5 (US Typical Range): $127,600 - $229,200 per year. (Higher ranges apply to specific high-cost locations like the San Francisco Bay area and New York City metropolitan area).

An opportunity has emerged in our network for a Senior IT Program Delivery Manager at Calix, a company providing cloud, software platforms, systems, and services for communications service providers. This senior leadership role provides end-to-end management and oversight for an integrated portfolio of 20 to 30+ IT projects, spanning both Infrastructure (network, cloud, platforms) and Software Development (AI agents, applications, data systems).

This is a full-time, remote position in North America, reporting to the Director of IT Delivery. The role is a high-visibility blend of strategic portfolio governance and hands-on project management, ensuring technology initiatives deliver measurable business value.

Key Responsibilities and Portfolio Ownership

The Manager will be the primary driver of the integrated IT roadmap, responsible for governance, transparency, risk management, and instilling delivery best practices across the enterprise.

• Direct Project/Program Delivery: Lead the execution of complex projects, driving rigorous planning, monitoring, and reporting of outcomes. Define and anticipate critical success factors (e.g., user adoption, risk reduction) beyond scope/schedule/budget.
• Governance, Oversight & Reporting: Implement a robust governance framework, establish standard decision-making forums (steering committees, progress reviews), and provide visibility to executive leadership through regular dashboards on portfolio health, risks, and achievements.
• Delivery Model & CI: Enforce a portfolio delivery model from intake through backlog maintenance and prioritization cadence. Champion a culture of continuous improvement by reviewing processes, implementing lessons learned, and driving the transition towards more agile and outcome-oriented delivery models.
• Resource & Capacity Management: Maintain a team-level view of delivery demand and capacity. Develop a demand forecast methodology, analyze resource utilization, and perform analysis of historical data to predict future resource needs.
• Team Building & Mentorship: Serve as the primary liaison to senior stakeholders and provide direct project management while also mentoring other team members by embedding delivery standards and project management best practices (e.g., PMP, Scrum) into daily routines.

Required Experience and Qualifications

This senior position requires extensive experience managing complex, integrated IT portfolios across both infrastructure and software development disciplines.

• Experience: 10+ years of experience in IT project/program delivery or IT operations management. This must include substantial experience managing large-scale, complex programs spanning multiple teams or functional areas.
• Domain Breadth: Required experience covers both software development initiatives (e.g., enterprise software implementations, product development) and infrastructure projects (e.g., cloud migrations, service upgrades). Experience in a transformation environment (modernizing legacy systems, driving Agile adoption) is highly desirable.
• Methodologies (Required): Expertise and practical experience in both traditional project management (PMP/PgMP) and Agile methodologies (Scrum, Kanban, SAFe). Must be able to apply hybrid models effectively.
• Certifications (Required): Project or Program Management Professional (Pg/PMP), Certified Scrum Master, PMI-ACP, or SAFe Agilist are required.
• Technical Acumen: Broad technical knowledge with a solid understanding of enterprise infrastructure (cloud computing, cybersecurity, networks) and software development concepts (application architectures, APIs, DevOps toolchains). Comfort discussing and guiding technical trade-offs is necessary.
• Problem-Solving: Proven strength in analytical thinking and problem-solving, with a track record of decisive and effective decision-making in the face of ambiguity and pressure.

An opportunity has emerged in our network for a Director, Global Contracts & Customer Service Management at Haemonetics, a company seeking core talent for a challenging and rewarding career. This is a senior leadership role responsible for overseeing and driving all aspects of commercial contract negotiation, administration, compliance, and process improvement on a global scale. This is a full-time, remote position in the United States, with locations noted in MA and general US Remote.

The Role and Core Focus

This Director will lead a high-performing team to ensure that all global contracts are legally sound, align with business and regulatory requirements, and support strategic revenue objectives. The role functions as a trusted advisor to commercial teams and drives continuous improvement across operations.

• Global Contracting Strategy: Develop and implement global contracting solutions that align with company strategy and revenue objectives, engaging internal and external stakeholders while respecting regional specificities (Direct/Indirect markets, Tender/RFP management).
• Contract Compliance & Risk Mitigation: Oversee contract compliance, ensuring timely and efficient contract development aligned with commercial goals, pricing policies, and government regulations. Analyze contract performance and financial implications to mitigate risk and provide strategic recommendations.
• Team Leadership & Management: Leads a direct team across multiple regions, fostering a collaborative and high-performing environment. Responsible for hiring, training, setting goals, and ensuring accountability.
• Process & System Improvement: Develop and maintain robust contract management frameworks (processes, tools, internal controls, systems). Implement and manage contracting and order management tools to streamline operations and enhance productivity.
• Cross-Functional Partnership: Works directly with Legal, Sales, Marketing, and Finance to ensure team alignment, readiness on sales/compliance strategies, and seamless execution of the sales and service contract lifecycle (drafting, negotiating, finalizing, compliance, renewal).

Required Experience and Qualifications

This is a demanding leadership role requiring significant experience in global contracts, operational excellence, and team management, ideally within the medical device industry.

• Experience Level: 10 years of experience in a customer-facing function, ideally in contract management within the medical device.
• Leadership Experience: Minimum 6 years of experience in a leadership or supervisory role in a matrix, direct/indirect, and global setting.
• Core Competencies: Proven track record of successful contract negotiations within a matrix, international environment. Must possess proven continuous improvement skills and operational prowess.
• Education (Required):
  • Bachelor’s degree in Business Administration, Management, Finance, or related field.
  • Master's degree in law, business administration, or a related field with emphasis on analytical, communication, and strategic thinking skills.
• Certifications (Preferred): Professional certification in contract management (e.g., CPCM, CCMP) and/or legal qualifications and/or program management (PMP).

An opportunity has emerged in our network for a Consulting Director, Digital / IT Strategy at Info-Tech Research Group (ITRG), one of the world's fastest-growing IT research and advisory companies. This is a full-time, remote leadership role in the United States, targeting an experienced consultant who has been trained in structured, top-tier consulting methodologies.

The Director will play an executive role in leading and delivering high-impact consulting engagements focused on strategic planning, governance, transformation, and new technology adoption across a diverse range of projects and industries.

Key Responsibilities and Leadership Focus

This role encompasses executive oversight of client delivery, business development, and the growth and maturation of the Info-Tech Consulting practice.

• Project Delivery & Oversight: Act as the executive sponsor for consulting engagements, responsible for high-level delivery, quality assurance, and client satisfaction. Lead, support, and mentor delivery teams through assessments, synthesis of findings, and the development of actionable recommendations tailored to C-level clients.
• Business Development: Lead the pursuit and closure of new consulting opportunities. Collaborate with Sales and Research teams to understand client needs, define solutions, and lead the creation of proposals and Statements of Work (SOWs).
• Client Strategy & Relationship Management: Advise C-level clients on both strategic and tactical topics, focusing on how technology enables business outcomes. Build long-term trust-based relationships across North America that support ongoing ITRG business.
• Practice Development: Contribute to the continuous improvement of consulting methodologies and the development of new Intellectual Capital (IP) to mature Info-Tech's Digital and IT Strategy capabilities.
• Communication & Influence: Synthesize and translate complex technical realities into business terms, clearly communicating the business value and bottom-line impacts of technology decisions to non-technical executive audiences.

Required Experience and Qualifications

The ideal candidate is a highly experienced, career-driven consultant with proven leadership and business acumen, particularly in the intersection of business strategy and technology.

• Experience: Minimum of 10 years of experience in a management consulting role, using structured problem-solving methodologies, with a proven track record of building and delivering client-facing solutions.
• Education: Minimum Bachelor’s degree in Business, Engineering, Information Technology, or a related field, plus 5 years of experience in the field. An MBA is desired.
• Core Consulting Skills: Demonstrated expertise in Client Engagement & Facilitation, Project & Program Management, Critical & Strategic Thinking, and Executive Presence.
• Business Acumen: Strong business acumen to communicate with C-level clients about strategic priorities, risk, and value protection.
• Business Development: Demonstrated experience in developing consulting business, including crafting proposals and responding to RFPs.
• Leadership: Proven experience leading and mentoring more junior team members and building high-performing teams.
• Language (Preferred): Fluency in both English and French is preferred.

An opportunity has emerged in our network for a skilled and motivated DevOps/QA Engineer to support the Eunice Kennedy Shriver National Institute of Child Health and Human Development (NICHD), part of the National Institutes of Health (NIH). This full-time role combines expertise in DevOps automation, Infrastructure-as-Code (IaC), and Quality Assurance (QA) testing to ensure secure, scalable, and compliant systems for NICHD's hybrid environments (on-prem and Azure cloud).

This is a remote position with occasional onsite visits required, necessitates a Public Trust clearance, and offers a salary range of $130,000–$145,000/year.

Key Responsibilities and Dual Focus

This role requires balancing DevOps automation and infrastructure modernization with robust QA and federal security compliance.

• DevOps & CI/CD: Design, implement, and maintain CI/CD pipelines using tools such as GitHub Actions, Azure DevOps, or Jenkins. Support the automation of deployments for both cloud and on-premises environments.
• Infrastructure as Code (IaC): Develop and manage IaC using tools such as Terraform, ARM templates, or PowerShell DSC. Assist with containerization and orchestration using Docker and Kubernetes (AKS preferred).
• Security & Compliance (FISMA/NIST): Implement security controls and ensure compliance with FISMA/NIST 800-53 policies. Work closely with security teams on patching, vulnerability scans, and ATO documentation (SA&A, POA&M).
• QA & Test Automation: Develop and execute automated and manual test scripts to validate application functionality, performance, and security. Integrate automated testing into the CI/CD pipelines using tools like Selenium, Postman, or JMeter.
• Monitoring & Reliability: Monitor infrastructure health and performance using tools such as Splunk, SQL Profiler, or Oracle OEM. Track and report bugs using JIRA or Azure DevOps Boards.

Required Experience and Technical Skills

The ideal candidate possesses a minimum of 3 years of hybrid cloud experience in both automation and quality control, with specific knowledge of federal compliance standards.

• Experience: 3–5 years of experience in a DevOps, QA, or systems engineering role supporting hybrid cloud environments.
• CI/CD & Testing: Experience with CI/CD tools (GitHub Actions, Jenkins, Azure DevOps) and hands-on experience with test automation tools (Selenium, Postman, JMeter).
• Cloud & Containers: Familiarity with cloud platforms (Azure preferred), containerization (Docker), and orchestration (Kubernetes).
• Compliance: Knowledge of FISMA/NIST 800-53, security best practices, and federal compliance processes is essential.
• Monitoring: Understanding of infrastructure monitoring tools (Splunk, SQL Profiler, Oracle OEM).

Nice to Haves include Azure certifications (e.g., Azure DevOps Engineer Associate), experience supporting federal agencies (NIH/HHS), and experience writing documentation for ATO packages.

An opportunity has emerged in our network for a Cloud Engineer II at Coinstar, focusing on improving and shaping their hybrid, multi-cloud infrastructure (AWS, Azure) and on-premises systems. This is a full-time, remote position in the United States, although the corporate headquarters is in Bellevue, WA. The role demands technical depth across cloud engineering, database administration, and DevSecOps practices.

The typical starting salary range for this position is between $113,892–$152,330 per year, with total compensation including short-term and long-term bonus incentives.

Key Responsibilities and Hybrid Focus

This engineer plays a crucial role in the DevSecOps framework, blending infrastructure, application architecture support, and specialized database administration.

• Multi-Cloud & Hybrid Support: Maintain and support Windows and Linux systems across on-premises, AWS, and Azure infrastructures, optimizing resources for high performance and reliability.
• Database Administration (DBA): Design, implement, and administer SQL databases across on-premises and cloud environments. This includes routine administration, performance tuning, security, high availability, job automation, and migration (on-premises to Azure).
• Automation & DevSecOps: Build, deploy, and monitor cloud resources using automation tools like Azure DevOps, Terraform, and ARM templates. The role operates within a DevSecOps framework and contributes to evolving CI/CD processes.
• Azure Specialization: Administer Azure Virtual Desktop (AVD) environments and partner with Software Engineering to design and support application architectures using Azure-native tools (Functions, Logic Apps, Event Hub, Service Bus, API Gateway, Key Vault).
• Governance & Reliability: Oversee resource utilization, cost monitoring, and enforce security, compliance, and governance standards throughout multi-cloud ecosystems. Participate in a rotating on-call schedule.

Required Experience and Technical Skills

The ideal candidate has hands-on experience managing complex hybrid environments, IaC, and database systems.

• Experience: Bachelor’s degree in a related field or equivalent experience.
• Hybrid Cloud: 3+ years of hands-on management and optimization of on-premise and cloud resources, with experience administering hybrid and multi-cloud environments (Azure, AWS).
• DevOps & IaC: 2+ years utilizing Infrastructure as Code (IaC), CI/CD pipelines, and DevOps automation with tools such as Terraform, Azure DevOps, Chef, Puppet, or Ansible.
• Database Administration: 2+ years of SQL Server database administration, including high availability, performance tuning, and data migration (on-premises to Azure).
• Scripting & Automation: Demonstrated experience automating processes with PowerShell, Azure CLI, SQL tools, Azure DevOps, ARM templates, or Terraform.
• Servers: Hands-on experience with deploying and maintaining Windows and Linux servers.

Preferred qualifications include Azure certifications (e.g., Administrator, Solutions Architect, Data Engineer) and familiarity with monitoring platforms (Datadog, Azure Monitor, Log Analytics).

An opportunity has emerged in our network for an experienced Cloud Engineer to join a team based in Columbus, Ohio. This is a permanent, remote position focused on designing, implementing, and maintaining enterprise-level cloud-based systems and services, ensuring optimal performance and scalability. The role requires a strong focus on the Microsoft cloud ecosystem.

The posted pay rate for this role is $115,000.00.

Key Responsibilities and Technical Focus

This engineer will be crucial in developing, integrating, and maintaining cloud infrastructure, with a strong emphasis on automation and the Microsoft platform suite.

• Cloud Infrastructure: Design, deploy, and maintain scalable cloud infrastructure and services tailored to enterprise needs.
• Administration & Troubleshooting: Manage and troubleshoot cloud environments, including serverless delivery systems and data recovery solutions. Administer virtual machines, operating systems, and integrations with third-party cloud platforms.
• Automation: Implement automation tools and service-based technologies to streamline processes and optimize system performance.
• Architecture & Optimization: Provide guidance and recommendations for improving cloud architecture and operational efficiency. Stay informed about emerging technologies to enhance functionality and security.
• Monitoring & Reliability: Monitor and maintain system health, identifying and resolving issues to minimize downtime.

Required Experience and Technical Skills

The ideal candidate possesses deep, progressive experience in IT infrastructure, with specialized expertise in Microsoft Azure and related services.

• Experience: At least 7 years of progressive experience in IT infrastructure and cloud systems.
• Cloud Expertise: Strong expertise in Microsoft Azure and Office 365 platforms.
• Microsoft Tools: Hands-on experience with Conditional Access, Intune, and Microsoft Purview.
• Certification (Highly Preferred): Azure Administrator Associate (AZ-104) certification is highly preferred.
• Foundational Knowledge: Solid understanding of system and network infrastructure design, including servers and networking technologies.
• Architecture: Proven ability to design and implement enterprise-grade cloud architectures.
• General Skills: Proficiency in managing systems, storage solutions, and data backup tools.