A senior leadership opportunity is available for a Sr. Director, Demand Fulfillment Product Delivery Lead at US Foods®, a leader in the foodservice industry focused on digital ecosystem expansion and technology-driven customer solutions. This role is responsible for transforming the company's forecasting and freight technology stack to achieve a future-proof vision for demand fulfillment.

This is a full-time, fully remote position in the United States (excluding Hawaii and US Territories), with potential travel up to 20%. The role also includes an annual incentive plan bonus.

Role Summary and Supply Chain Transformation

This Director combines product management, technology leadership, and business strategy to drive large-scale supply chain transformation. A critical mandate is the assessment, selection, and implementation of core supply chain systems, particularly Transportation Management and Forecasting.

Key Responsibilities

• Strategic Roadmap & Vision: Create a future-proof vision and develop a multi-year roadmap for transformation for the Transportation Management System (TMS) and forecasting technology stack. Drive leadership approval for the roadmap.
• Product Delivery & Accountability: Make and meet business value commitments through innovative advising and thoughtful execution. Ensure customer satisfaction by maintaining high standards of IT product delivery and service.
• System Implementation & Tuning: Improve demand accuracy through tool tuning and implementation (specifically Blue Yonder Forecasting).
• Leadership & Supervision: Lead and supervise a team of 10 direct and indirect reports, in addition to contractors. Coach performance, behavior, and quality of team talent.
• Financial & Vendor Management: Manage the department budget for operating expenses and capital expenditures. Assess and select new technology and manage key vendor relationships to ensure technology enablement achieves business outcomes.
• Continuous Improvement: Monitor and analyze Key Performance Indicators (KPIs) to drive continuous improvement, establishing action plans when needed.

Required Experience and Technical Qualifications

The ideal candidate is a highly experienced IT leader with a strong background in large-scale software implementation, supply chain/transportation management systems, and strategic team leadership.

• Experience (Required): 10 years’ experience in software development and implementation, including 5 years of management experience.
• Transportation Expertise (Preferred): End-to-end delivery of a Transportation Management System (TMS) from RFP to completion preferred.
• Leadership & Governance: Must possess multiple years of experience in IT leadership and/or governance. Experience leading large-scale projects ($5M+) is preferred.
• Strategic & Product Skills: Experience developing an innovation and future-proof agenda preferred. Experience owning a product throughout its lifecycle preferred.
• Demonstrated Capability: Proven ability to build relationships with internal customers, create and attain department budgets, manage organization headcount, and persist in delivering on-time, on-budget, on-quality service.
• Education: Bachelor’s degree in Computer Science, Business, or related field, or equivalent experience.

A senior leadership opportunity is available for a Director, Technology Process Innovation within the Support Ops division of Kroll Business Services. Kroll is the premier global provider of services and digital products related to governance, risk, and transparency. This role's primary focus is on driving innovation and efficiency by optimizing data engineering processes and ensuring seamless, technology-enhanced client service support.

This is a full-time, remote position in the U.S.

Role Summary and Innovation Mandate

This Director will act as a critical "change agent," bridging technology, data, and client service to ensure Kroll's solutions are state-of-the-art, efficient, and client-centric. Success hinges on strategic execution and leading digital transformation initiatives in the data space.

Key Responsibilities

• Strategy & Execution: Develop and execute a comprehensive process innovation strategy for the Technology department, aligning it with overall business objectives.
• Data Engineering Leadership: Lead efforts to establish and maintain state-of-the-art data engineering practices (data collection, storage, processing, and analysis) to directly support client service initiatives.
• Optimization & Automation: Assess the current technology landscape, specifically identifying opportunities for automation, optimization, and digital transformation across processes and workflows.
• Client Service Technology: Oversee the development and maintenance of technology solutions that directly enhance client service delivery, ensuring the technology stack exceeds client expectations.
• Change Management: Act as a change agent, collaborating closely with data scientists, engineers, and client service teams to drive the adoption of new processes, tools, and technologies.
• Metrics: Establish and monitor Key Performance Indicators (KPIs) to measure the effectiveness and impact of innovation initiatives.

Required Experience and Technical Qualifications

The ideal candidate is an experienced, technically proficient leader in data engineering with a track record of driving large-scale process improvements and organizational change.

• Experience: 10+ years of proven experience in data engineering, with a track record of leadership and team management.
• Data Expertise: Strong understanding of data management, data analysis, and data architecture.
• Tool Proficiency: Proficiency with data engineering tools and technologies (e.g., Apache Spark, Hadoop, SQL, data integration platforms).
• Education: Bachelor's or Master's degree in computer science, data engineering, or a related field.
• Skills: Strategic thinking, problem-solving skills, and excellent communication abilities for collaboration with cross-functional teams.
• Knowledge: Knowledge of data privacy and security best practices.
• Preferred: Experience with cloud platforms such as AWS, Azure, or Google Cloud is a plus.

A position is open for a Category Manager, Technology at 8 am (formerly AffiniPay), a rapidly growing professional business platform that supports over 250,000 legal, accounting, and client-focused professionals. This role is crucial for managing the sourcing and procurement of all technology-related goods and services.

This is a full-time, remote position in the US, preferably based in Austin, Texas.

Role Summary and Sourcing Mandate

Reporting to the Director, Strategic Sourcing, the Category Manager will be responsible for defining and executing sourcing strategies for critical IT categories, with a clear focus on cost optimization, risk mitigation, and strategic vendor consolidation.

Key Responsibilities

• Strategy & Planning: Develop and manage comprehensive category strategies and sourcing plans for all technology and IT contracts, including software, hardware, SaaS, and IT services.
• Sourcing Execution: Lead RFx processes, vendor evaluations, and contract negotiations for IT spend. This includes working with Finance and Legal to ensure compliance and alignment.
• Cost Optimization & Consolidation: Conduct spend and market analysis to identify cost-saving opportunities. A key objective is to consolidate suppliers to unify IT solutions, reduce fragmentation, and streamline vendor management across the business.
• Vendor and Stakeholder Management: Maintain strong relationships with key technology suppliers and internal partners. Track and analyze market trends and supplier landscapes to inform strategies.
• Contract Lifecycle Management: Support all aspects of contract management, including renewals, license optimization, and service level monitoring.
• Metrics & Reporting: Track and maintain key procurement metrics, including savings, supplier performance, and compliance for audit and reporting.

Required Experience and Qualifications

The ideal candidate is an experienced sourcing professional with a deep technical understanding of enterprise IT categories, strong negotiation skills, and a strategic mindset.

• Experience: 7+ years of experience in procurement, sourcing, or vendor management, specifically focused on IT categories.
• Technical Knowledge: Working knowledge of IT concepts such as cloud infrastructure, software licensing, SaaS models, cybersecurity, and IT service agreements.
• Sourcing Expertise: Strong negotiation skills and experience managing contract terms for enterprise software and technology vendors. Experience supporting sourcing strategies and RFx processes in a mid-to-large organization.
• Data & Innovation: Strong analytical and communication skills. Demonstrated experience leveraging AI tools and technologies to improve workflows or enhance decision-making is a key attribute.
• Education: Bachelor’s degree in Business, Finance, Supply Chain, or a related field.

An opportunity is available for a Supervisor, IT to join an organization's Information Technology team. This role functions as a Team Coordinator, supervising IT professionals across multiple areas of the organization's overall IT Platform/Infrastructure.

This is a full-time, remote position, with locations listed including Virginia Beach, VA, and Remote - FL.

Role Summary and Team Coordination Mandate

The Supervisor is responsible for hands-on team leadership, coordinating projects, managing work prioritization, and serving as the operational link between the team and senior management. The work involves general IT management across system software, hardware, networks, and end-user support.

Key Responsibilities

• Team Supervision: Supervises professionals in a working group, providing direction, assigning tasks, and prioritizing work for team members.
• Project Coordination: Ability to coordinate and manage projects and other team activities. Conducts cost/benefit analyses for proposed IT projects as input to the organization’s IT roadmap.
• Problem & Conflict Resolution: Able to work with managers and directors to resolve conflicts and issues as they arise. Problems faced are of minor to moderately complex difficulty.
• Operational Execution: Carries out assignments provided by managers and directors. Influences others outside of own job area regarding policies, practices, and procedures.
• Scope of Work: Involves managing or performing work across multiple areas of the IT Platform/Infrastructure, including: IT Systems Software, Hardware, and Databases; Data & Voice Networks; Data Processing Operations; and End User Technology & Software Support.

Required Experience and Qualifications

This role requires a blend of relevant IT experience and leadership ability to coordinate team activities effectively.

• Experience (Required): 3 to 5 years of relevant experience.
• Education/Experience in Lieu of Degree:
  • 3+ years of relevant experience with a Bachelor's Degree.
  • 5 years of relevant experience without a degree (Experience in lieu of a Bachelor's Degree is accepted).
• Certification/Licensure: No specific certification or licensure requirements.

An opportunity is available for a Director - Cloud Capabilities at Unisys, a digital services and technology solutions provider. This highly strategic and sales-focused role is centered on driving new revenue by serving as a technical thought leader and solution architect for enterprise clients, particularly in the cloud domain.

This is a full-time, remote position.

Role Summary and Sales-Driven Mandate

This Director functions as an expert advisor within the client management team, requiring a strong combination of technical mastery (cloud architecture, security, migration) and commercial acumen. The ultimate measure of success for this role is to win business and drive revenue by aligning compelling cloud solutions with client business outcomes.

Key Responsibilities

• Business Winning & Revenue Generation: The primary responsibility is to win business by developing well-articulated, value-laden, and compelling business solutions. Focus on generating new revenue and improving margins across all accounts.
• Client Thought Leadership: Develop a technical relationship with clients and prospects, serving as a trusted advisor to senior management and creating a dependence on the candidate's knowledge and thought leadership.
• Cloud Strategy & Solution Design: Lead the definition of a client’s cloud strategy and roadmap. Architect and design scalable, secure, and highly available cloud-based solutions (on-prem, hybrid, and Multi-cloud).
• Security & Compliance: Develop and present cloud security strategies, policies, and solutions. Ensure solution compliance with industry regulations, such as GDPR and HIPAA.
• Migration & Integration: Assess client environments and systems, developing strategies for cloud migration and transformation. Plan and present the seamless integration of platforms and architectures.
• Financial Acumen: Understand the meaning and implications of key financial indicators. Experience in preparing cost estimation for cloud solutions.

Required Experience and Qualifications

The ideal candidate is a seasoned cloud architect and technology leader with extensive experience working with state and local clients, possessing deep knowledge of major cloud platforms and a proven ability to engage at the executive level.

• Experience: 12+ years’ experience working as an architect in designing, developing, and delivering technology solutions for state and local clients.
• Cloud Expertise (Deep): Extensive experience in designing and implementing on-prem, hybrid, and Multicloud solutions. In-depth knowledge of cloud platforms, such as AWS, Azure, or Google Cloud IaaS and PaaS.
• Cloud Alliance (Required): Strong alliance with Google, AWS, Azure, and other progressive cloud/container vendors is a requirement.
• Executive Presence: Comfortable interacting with CXO issues and solution alternatives, demonstrating a high level of professionalism and an executive presence.
• Architectural Knowledge: Demonstrated experience in design patterns, architecture best practices, cost optimizations, and delivering purpose-built solutions.
• Thought Leadership: Recognized thought leadership both internally and externally, with expert knowledge of the strengths and weaknesses of competitor products and services.
• Skills: Strong verbal and written communication skills to articulate complex technical concepts to diverse stakeholders.

An exceptional opportunity is available for a Head of Revenue Technology at Mercury, a rapidly growing financial technology company that provides a complete financial stack for over 200,000 startups and small businesses. This critical leadership role will own the tooling strategy for Mercury’s Go-To-Market (GTM) systems to unlock efficiency, insights, and sustained growth.

This is a full-time position based in San Francisco, New York, or Portland, and is a Remote work within the US or Canada.

Role Summary and Strategic Mandate

The Head of Revenue Tooling is a senior leader responsible for the health, scalability, and strategic evolution of the revenue technology ecosystem, with a significant focus on Salesforce. The role combines technical mastery, people leadership, and cross-functional strategy.

Key Responsibilities

• Tooling Strategy & Ownership: Own the tooling strategy for all GTM systems, with Salesforce and its ecosystem being the central focus. Develop governance frameworks for data and tooling to ensure scalability, compliance, and reliability.
• Leadership & Scaling: Lead and scale a high-performing global team of engineers, administrators, and solution architects. Drive continuous improvement and innovation in revenue operations tooling.
• AI & Automation Integration: Integrate AI-powered capabilities (e.g., predictive insights, automation) into the revenue stack to drive smarter decision-making.
• Data Management: Manage and optimize large, complex data flows, ensuring high-quality data availability across tools and teams for accurate analytics and reporting.
• Cross-Functional Partnership: Partner with Revenue, Marketing, and Finance leaders to align tooling priorities directly with business strategy. Oversee implementations and integrations of third-party technologies that enhance the revenue stack.

Required Experience and Qualifications

The ideal candidate is a deeply experienced leader in Revenue Operations with extensive hands-on expertise in Salesforce and a proven ability to lead teams and manage complex, high-growth B2B environments.

• Experience: 10+ years of experience working with revenue tools in a B2B environment, with exposure to revenue organizations of 250+ people.
• Leadership: 5+ years of leadership experience, managing teams of developers, admins, and architects.
• Technical Expertise (Required): Deep Salesforce expertise—including administration, customization, development oversight, and ecosystem integrations.
• Data & Scaling: Proven ability to handle large-scale data management and integrate complex toolchains. Demonstrated track record of designing scalable, resilient revenue infrastructure that grows with the business.
• Emerging Tech: Experience deploying AI capabilities (e.g., predictive scoring, conversational AI) into revenue systems.
• Communication & Vision: Strong stakeholder management skills, with the ability to influence senior leaders and build consensus, balancing technical depth and strategic vision.

Salary Information

• US (NY, LA, Seattle, SF Bay Area): $242,600 - $303,300
• US (Other Locations): $218,300 - $273,000
• Canada (Any Location): CAD 229,300 - CAD 286,600

An opportunity is available for a Field Chief Technical Officer (CTO) at Logicalis, a technology company committed to driving digital transformation. This senior, customer-facing role acts as a strategic advisor and thought leader, translating enterprise customer business goals into technology solutions.

This is a full-time, Virtual Location position.

Role Summary and Strategic Advisory Mandate

The Field CTO serves as the high-level technical expert and strategist across the entire customer lifecycle, influencing both the company's product roadmap and the customer's technology adoption. The role requires a blend of deep technical expertise and strong executive communication skills.

Key Responsibilities

• Customer Engagement & Strategy: Serve as a strategic advisor to enterprise customers and partners. Lead executive-level discussions on emerging technologies, digital transformation, architecture, and innovation. Translate customer business goals into solutions using the company's products.
• Thought Leadership: Represent the company at industry events, conferences, and customer briefings. Collaborate with Marketing and Product teams to create white papers and blogs, building trusted relationships with key industry influencers.
• Product and Engineering Collaboration: Provide crucial customer feedback to Product and Engineering teams to directly influence roadmap priorities and product enhancements. Partner with internal R&D to validate new technologies.
• Sales Enablement & Support: Support the sales process by participating in customer meetings, solution architecture, and proposal development. Help qualify and shape strategic deals by aligning technology capabilities with business needs.
• Technology Vision: Monitor external technology trends (e.g., cloud, AI/ML) and recommend their application within the company’s strategy. Drive innovation through strategic partnerships and experimental projects.

Required Experience and Qualifications

The ideal candidate is a seasoned technology leader with extensive customer-facing experience and a broad, deep technical background spanning core enterprise infrastructure and emerging technologies.

• Experience: 10+ years of progressive experience in technology leadership roles, including customer-facing positions.
• Technical Background: Strong technical background in core domains, including cloud, cybersecurity, AI/ML, data platforms, networking, storage, and virtualization.
• Communication: Executive-level communication and presentation skills are essential.
• Collaboration: Experience working effectively with sales, marketing, and engineering teams.
• Impact: Proven success in influencing product strategy and customer adoption.
• Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field (or equivalent experience).

An opportunity is available for a Systems Manager, IT Program and Project Management at CommonSpirit Health, one of the nation’s largest nonprofit Catholic healthcare organizations. This strategic leadership role is responsible for overseeing the planning, execution, and delivery of a wide range of IT projects and programs across a heavily matrixed environment.

This is a full-time position based in Englewood, Colorado, and is a remote position. The compensation range is posted as $60.24 - $89.60 /hour.

Role Summary and Delivery Leadership

This manager serves as the Strategy and Operations leader for the shared portfolio and leadership team, blending leadership of personnel with direct ownership of execution, process improvement, and executive communication.

Key Responsibilities

• Leadership & Mentorship: Lead and mentor a team of Program Managers, Project Managers, and/or Business Analysts, fostering continuous improvement and professional development.
• Portfolio Strategy & Operations: Serve as the Strategy and Operations leader for the portfolio, developing improved product artifacts, integrated roadmaps, and executive-level strategy collateral.
• Execution & Delivery Ownership: Maintain relentless commitment and ownership over the planning, execution, and delivery of projects and programs, ensuring they meet quality, scope, budget, and timeline requirements.
• Methodology & Process Refinement: Implement and refine project management methodologies and best practices, blending agile product management and traditional waterfall delivery. Define program/project management standards, process optimization, and implementation.
• Resource & Financial Management: Manage resource allocation and budgeting across multiple projects and programs, ensuring optimal deployment of personnel and capital resources, including matrixed resources and alignment to a centralized PM COE.
• Executive Communication: Possess an executive presence to provide leadership team support and deliver executive summaries related to budget, capital, issues, and risks, using a data-driven "story-telling" approach.

Required Experience and Qualifications

The ideal candidate is a seasoned leader with significant experience managing both people and complex, mixed-methodology programs, with a bias for action and ability to navigate ambiguity.

• Experience (Dual Track):
  • 7+ years of experience managing Program Managers, Project Managers, and Business Analysts.
  • 7+ years of experience in program/project management, agile teams, or value-based outcome tracking.
• Strategy & Process: Experience leading strategy and operations for a portfolio, and a strong understanding of project and program management methodologies and best practices. Experience in defining program/project management standards and process optimization.
• Leadership Style: Bias to action, objective, and decisive. Strong problem-solving skills, demonstrated influencing and negotiation skills, and the ability to manage through ambiguity and change.
• Communication: Executive-level Oral/Written Communication required for reporting results for programs, projects, and product portfolios.
• Industry (Preferred): Healthcare IT industry experience preferred.
• Certifications (Preferred): Project Management Professional (PMP)® Certification and Certified Agile Practitioner, both preferred.

An opportunity is available for a highly experienced Senior Director of Data Engineering at CrowdStrike, a global leader in AI-native cybersecurity. This strategic leadership role will drive the design, strategy, and delivery of enterprise data platforms and integrations, providing the foundation for Analytics, AI, and executive metrics across the global organization.

This is a full-time, fully remote position in the USA. The role offers market-leading compensation and equity awards.

Role Summary and Strategic Data Mandate

This Senior Director will define and execute the global enterprise data engineering roadmap, acting as a hands-on leader who bridges strategic business priorities (GTM, Finance, AI) with scalable technical execution across a complex, high-volume data environment.

Key Responsibilities

• Leadership & Strategy: Define and execute the enterprise data engineering roadmap. Act as a hands-on leader, actively participating in architecture reviews, pipeline design, and technical troubleshooting.
• Global Team Scaling: Build, mentor, and scale a global data engineering team with a focus on excellence and innovation, managing distributed engineering teams in high-growth environments.
• Data Engineering & Integrations: Lead design and implementation of integrations and data curation efforts across core enterprise systems, including Sales/Marketing tech stacks, Finance/ERP systems, and other enterprise applications.
• AI & Metrics Enablement: Architect and deliver secure, scalable data pipelines to support analytics and AI. Deliver frameworks that provide consistent GTM (Go-to-Market), Customer Success, and executive metrics. Implement modern data protocols (e.g., MCP) to enable AI-driven workflows.
• Data Science Partnership: Partner closely with Data Scientists to ensure high-quality, curated datasets are consistently available for modeling and experimentation.

Required Experience and Technical Qualifications

The ideal candidate possesses deep technical expertise in modern cloud data stacks, a strong background in large-scale enterprise integrations, and extensive experience leading global engineering teams.

• Experience: 15+ years of experience in data engineering, enterprise integrations, and analytics platforms, with 7+ years in senior leadership roles.
• Leadership Style: Demonstrated hands-on leadership—capable of guiding design/architecture while engaging in solutioning when necessary.
• Domain Expertise: Deep expertise with Sales/Marketing tech stacks, Finance/ERP systems, and enterprise-grade integrations.
• AI/ML Support: Strong track record of supporting AI/ML and Data Science teams through advanced data infrastructure.
• Required Technical Skills:
  • Cloud Data Warehouses: Expertise in Snowflake or Amazon Redshift.
  • Orchestration & Workflow: Proficiency with Apache Airflow, DBT (data build tool).
  • Integration Platforms: Expertise in iPaaS solutions (MuleSoft, Workato, Boomi) and open-source frameworks.
  • Ingestion & Processing: Expertise in designing high-volume, real-time, and batch ingestion pipelines (Kafka, Kinesis, Spark).
  • Programming: Proficiency in SQL, Python, and modern data modeling approaches.
• Education: Bachelor’s or Master’s in Computer Science, Engineering, or related field; MBA a plus. Experience in a SaaS security company is preferred.

An opportunity is available for a Cloud Governance Director focused on establishing and leading the Cloud FinOps practice. This role is critical for optimizing cloud costs, ensuring financial accountability and transparency, and maximizing the business value of cloud investments.

This is a full-time, fully remote position.

Role Summary and FinOps Mandate

The Director is responsible for managing the day-to-day operations of the FinOps program, requiring a strong understanding of cloud pricing models, financial analysis, and cost optimization levers across the organization's cloud environment.

Key Responsibilities

• Cost Management and Optimization (35%): The primary focus is on identifying opportunities to save costs and driving initiatives that reduce cloud expenditures without sacrificing performance. This includes using analytical skills to monitor, analyze, and report on cloud usage and spending.
• Cloud Governance Platform (35%): Own and maintain the cloud governance platform used to facilitate FinOps workflows. Develop expertise with the toolset, create reporting capabilities, and communicate cloud spend visibility throughout the organization.
• Financial Accountability: Drive expense transparency across products, customers, and lines of business. Develop and maintain financial models to forecast cloud costs, track spend against budgets, and provide insights into cost trends and anomalies.
• FinOps Strategy Development (10%): Lead the development and implementation of a FinOps strategy, including building and maintaining a cloud financial management framework with budgeting and forecasting.
• Collaboration & Education: Collaborate extensively with finance, engineering, product, and operations teams to align cloud spending with business objectives. Educate and train teams on cloud cost management best practices.

Required Experience and Qualifications

The ideal candidate is a highly experienced professional adept at combining financial analysis, cloud technology expertise (AWS/Azure), and data management skills to drive business value.

• Work Experience: 7 or more years of applicable experience.
• Cloud FinOps Focus: At least 2 years in a role focused on cloud financial management, with strong skills in financial analysis, cloud computing, and data management.
• Technical Aptitude: Familiarity with cloud infrastructure, primarily Azure and AWS, and a solid understanding of cloud platforms and their pricing models.
• Data Proficiency: Proficiency in analyzing data, familiarity with tools like SQL, and creating visualizations with BI platforms.
• Education: A Bachelor's degree is required (Information Technology, Business Administration, or a related field is preferred).
• Skills: Excellent communication (ability to communicate technical and financial concepts to diverse audiences), teamwork, problem-solving, and project management skills.

An opportunity is available for an ITSM Director at R1, a leading provider of technology-driven solutions that transform the patient experience and financial performance for hospitals and medical groups. This director will lead the organization's ITSM area, focusing heavily on implementing and maturing the Service Transition processes.

This is a full-time, remote position within the U.S. The base pay range is $115,000.00 – $167,640.70 per year, with eligibility for an annual bonus plan targeting 20.00%.

Role Summary and ITIL/Service Transition Mandate

This Director is responsible for ensuring all technology systems and services align with strategic organizational goals by applying advanced ITIL and ITSM frameworks. The role's primary focus is the implementation and continuous improvement of core Service Transition and Service Operations processes.

Key Responsibilities

• ITSM & ITIL Leadership: Oversee core Service Transition (Change, Release, Configuration, Knowledge) & Service Operations (Problem & Incident) processes for the IT organization.
• Framework Maturity: Champion ITIL framework adoption and maturity throughout the IT organization, establishing and maintaining governance models that support both stability and agility.
• Continuous Improvement: Drive continuous improvement by identifying and implementing opportunities for automation and process refinement. Lead postmortems for major releases and incidents.
• Cross-Functional Alignment: Collaborate with IT and Software Engineering executive leadership to align frameworks and processes with business needs, coordinating cross-functional collaboration between these areas.
• Reporting & Compliance: Provide necessary KPI/Metric data and reporting to senior leadership. Maintain documentation of procedures for audit and compliance reviews, ensuring practices comply with all regulatory standards.
• CMDB & Release Management: Ensure the continued management and data accuracy within the CMDB (Configuration Management Database). Negotiate, plan, and manage all release activities.

Required Experience and Technical Qualifications

The ideal candidate is a proven ITSM leader with deep, hands-on experience implementing ITIL frameworks, specifically with proficiency in the ServiceNow platform.

• Experience: 8–10 years of experience in IT Operations, with at least 5 years in ITSM leadership roles.
• ITIL Expertise: Proven experience implementing and managing ITIL-based service management frameworks.
• Certifications: ITIL V4 certification (Intermediate or Expert level preferred).
• Tooling: 5+ years’ experience with ITSM Tooling (ServiceNow preferred).
• Development Knowledge: Advanced knowledge of the Software Development Lifecycle (SDLC), and knowledge of DevOps & Agile. Experience in integrating ITSM and CI/CD workflows is a key plus.
• Leadership Skills: Excellent leadership and team-building capabilities, with demonstrated ability in leading cross-functional work teams toward task completion.

An opportunity is available for a Service Delivery Director to lead the successful delivery of technical services to clients. This pivotal role is responsible for ensuring services meet established quality, timeline, and Service Level Objectives (SLOs) while driving continuous improvement and fostering strong client relationships.

This is a full-time, remote position within the United States.

Role Summary and Core Responsibilities

The Director acts as the primary service delivery leader and liaison, blending operational oversight with strategic client management, focusing heavily on performance, compliance, and team leadership.

Key Responsibilities

• Service Delivery Oversight: Ensure the delivery of services meets agreed-upon quality, timelines, and service-level objectives (SLOs). Monitor service performance metrics and report progress to clients and internal stakeholders.
• Client & Contract Management: Act as the primary point of contact for clients, building and maintaining strong relationships to understand needs and address concerns. Manage client contracts, ensuring compliance with agreed terms, monitoring performance, and negotiating changes or renewals.
• Incident & Problem Management: Take ownership of critical incidents, coordinate swift resolution with technical teams, and implement measures to prevent recurrence, ensuring high service continuity.
• Team Leadership & Process Improvement: Manage and guide service teams, assigning responsibilities and ensuring alignment with client expectations. Continuously identify and implement improvements to enhance service efficiency and quality.
• Compliance & Risk: Ensure adherence to organizational policies and relevant regulatory requirements while proactively managing risks.
• Vendor Coordination: Manage relationships and contracts with vendors and third-party service providers to ensure seamless service delivery.

Required Experience and Qualifications

The ideal candidate possesses deep expertise in IT service management, technical knowledge, and a significant background in leadership, particularly within the healthcare sector.

• Experience: 5–10 years of relevant experience in managing IT services, client relationships, or technical teams.
• Leadership: 5+ years in a leadership or managerial capacity, overseeing teams or projects.
• Industry Expertise (Critical): Deep knowledge and experience with IS&T enablement of care delivery and operations of acute care facilities (Healthcare Provider Industry Experience).
• Technical & Service Expertise: A solid understanding of IT infrastructure, networks, and systems relevant to managed services. Expertise in SLAs, performance metrics, and service management processes.
• Education: Bachelor’s Degree (minimum) in Information Technology, Business Administration, Computer Science, or a related field.
• Key Skills: Proficiency in project management, contract negotiation, conflict resolution, and strategic performance analysis.

An opportunity is available for an IT Director - Risk Assessment at Signet Jewelers, the world's largest retailer of diamond jewelry, operating iconic brands like Kay Jewelers and Zales. Despite the title, the responsibilities detailed in the job description indicate a focus on Information Security with a heavy emphasis on Third-Party/Vendor Risk Management.

This is a full-time, fully remote position.

Role Summary and Vendor Risk Management Focus

This leadership position is titled "Director of Information Security" within the job description and is responsible for providing executive leadership over infrastructure-related security matters. The primary focus is on establishing, evolving, and championing the global vendor risk assessment program across the organization and its supply chain.

Key Responsibilities

• Vendor Risk Program Ownership: Manage and evolve the vendor risk assessment program. Design the due diligence process and implement risk mitigation strategies.
• Global Risk Management: Manage vendor cybersecurity risk across the global supply chain, implementing frameworks such as NIST CSF and developing risk scores based on vendor impact and criticality.
• Contract & Compliance Enforcement: Work closely with procurement and legal teams to ensure contractual security clauses are enforced. Optionally, review vendor Data Protection Impact Assessments (DPIAs).
• Executive Communication & Response: Report regularly to senior leadership, including the CISO, on the state of third-party security risk. Lead incident response coordination for vendor-related breaches.
• Operational Management: Maintain a risk register of critical vendor findings, ensure timely remediation, and track SLAs. Serve as the primary contact for vendor security discussions and due diligence support.
• Security Transformation: Oversee the security of large IT environments through transformation initiatives, including network security re-architecture, host security architecture, security incident response, and vulnerability management programs.

Required Experience and Qualifications

The ideal candidate is an experienced security leader with a track record of overseeing large IT environments and managing complex, large-scale programs and teams.

• Experience: 10+ years of related experience.
• Program Leadership: Experience in project management, from conception to delivery, including managing large, complex projects and large teams.
• Consulting Management: Experience managing consultants/contractors at scale.
• Technical Depth: Extensive experience with a variety of security control tools and processes.
• Leadership Skills: Strong communication and interpersonal skills, with the ability to independently set direction and own resolution.
• Education: Bachelor’s degree, or equivalent experience. Certifications are a plus.

An opportunity is available for a Director of Cloud Operations at Advantive, a fast-growing software company that provides solutions to the manufacturing and distribution sectors. This senior leader is responsible for developing and executing Advantive’s global hosting strategy and driving operational excellence across all client-facing cloud environments.

This is a full-time, remote position within the U.S. The role is categorized under Hosting.

Role Summary and Strategic Mandate

The Director is tasked with ensuring the reliable, secure, and cost-effective delivery of Advantive’s SaaS products. This involves strategic planning, financial management, and hands-on operational leadership across a multi-cloud landscape.

Key Responsibilities

• Strategic Planning & Governance: Drive alignment between cloud operations and business goals. Develop and maintain governance frameworks to ensure compliance, risk management, and strategic oversight across all cloud environments.
• Cloud Strategy & Operations: Oversee cloud operations for external-facing SaaS products hosted across a multi-cloud environment (AWS, Azure, and specialized platforms). Continuously enhance observability, monitoring, Disaster Recovery (DR), and Business Continuity practices.
• Financial Management & Cost Optimization: Lead cloud cost optimization initiatives, including budgeting, forecasting, and spend analysis across platforms. Develop strategies to reduce operational expenses and partner with Finance to ensure transparency and accountability.
• Performance & Service Delivery: Ensure system uptime and strict SLA adherence for all production systems. Champion robust incident management and escalation protocols.
• Leadership & People Development: Manage and develop a global team plus offshore vendor teams. Lead vendor partnerships, negotiating contracts and ensuring performance through SLAs and KPIs.

Required Experience and Qualifications

The ideal candidate is an experienced cloud leader with a strong technical background, commercial acumen, and proven success in managing geographically distributed teams and multi-cloud environments.

• Experience: 5+ years of cloud operations leadership experience.
• Domain Expertise: Proven track record managing multi-cloud (AWS + Azure) environments and experience with SaaS operations for customer-facing products.
• Certifications: AWS and/or Azure cloud certifications are required.
• Team & Vendor Management: Proven ability to build, scale, and optimize geographically distributed teams. Extensive vendor management experience across global and offshore teams.
• Skills: Strong technical foundation with the ability to balance strategy, execution, and people development. Must demonstrate attention to detail, proactive problem-solving, and disciplined execution.
• First 90 Days: Objectives include assessing team strengths/gaps, stabilizing key processes, reviewing/aligning SLAs, and building relationships with Delivery and Customer-facing teams.

An opportunity is available for a Director of IT Systems at Jumpstart, a national early education organization dedicated to ensuring every child enters kindergarten prepared to succeed. This mid-level leadership role is responsible for the strategy, performance, and hands-on management of the organization's entire IT infrastructure.

This is a full-time, remote position, flexible anywhere within the U.S. The salary range is $93,500 – $126,500 annually.

Role Summary and Hands-On Strategy

Reporting to the Head of Digital Enablement and Operations, this Director ensures secure, reliable, and user-friendly technology for a national, remote-first staff. The role demands both strategic vision and deep technical proficiency in administration, security, and support.

Key Responsibilities

• IT Operations & Support Oversight (35%): Manage and coordinate with the Managed Service Provider (MSP). Oversee the internal help desk, triaging and resolving tickets directly, managing metrics, and handling seamless technology onboarding/offboarding for the entire staff.
• Systems Administration & Configuration (20%): Serve as the principal administrator for the Microsoft 365 ecosystem (Entra/Azure AD, Teams, SharePoint, Group Policy). Configure and support networking, file permissions, and identity management. Implement and maintain automation and scripting solutions (e.g., PowerShell).
• Security, Risk & Continuity (20%): Lead cybersecurity and risk management efforts, including incident response, access controls, and vulnerability mitigation. Verify and test backups and disaster recovery processes to ensure business continuity.
• Vendor & Technology Management (15%): Lead contract review, renewal, and selection processes for IT vendors and platforms. Monitor vendor and MSP performance against service-level agreements.

Required Experience and Technical Qualifications

The ideal candidate is a mission-driven technologist with a proven background in managing IT infrastructure, specializing in the Microsoft and cloud ecosystem.

• Experience: 5+ years of experience in IT systems administration, infrastructure support, and vendor/MSP management.
• Core Systems Expertise: Advanced knowledge of Microsoft 365 ecosystem (Windows OS, Entra/Azure AD, Teams, SharePoint, Group Policy) and proficiency in Active Directory management.
• Infrastructure & Automation: Experience with server administration (physical and virtual) and cloud infrastructure (such as AWS). Scripting and automation skills (PowerShell required).
• Technical Skills: Familiarity with networking principles, backup systems, and disaster recovery planning.
• Work Style: Strong organizational, troubleshooting, and communication skills, with the ability to work independently in a distributed, remote-first environment.