Have a question?
Message sent Close
Remote
United States
Posted 1 month ago

Precisely, a global leader in data integrity, is seeking a Support Engineer to provide world-class technical support for its suite of software and data enrichment products. This role requires the ability to investigate, analyze, and solve complex problems within enterprise environments, with a strong emphasis on mainframe systems and configuration.

  • Location: Remote (United States)
  • Employment Type: Full Time
  • Focus: Mainframe troubleshooting, enterprise system diagnostics, complex problem resolution, and knowledge sharing.

Key Responsibilities: Enterprise Diagnostics and Knowledge Creation

The engineer is responsible for rapid, effective problem resolution and ensuring customer satisfaction within strict Service Level Agreements (SLAs).

  • Complex Troubleshooting: Investigate, analyze, and solve complex problems occurring on a wide range of platforms, software systems, and databases.
  • System Scope Determination: Understand the complexities of enterprise systems and determine if the cause of an issue is within the product, third-party libraries, user code, or platform libraries.
  • Mainframe Support: Provide technical support for solutions that interface with Mainframe computers and the configuration of subsystems like DB2, CICS, IMS, and DASD.
  • Documentation & Knowledge: Create comprehensive internal and external Knowledge Base documentation for use by both customers and team members.
  • Support Tools: Utilize and maintain ticket tracking systems, CRM (Salesforce.com preferred), and licensing software.
  • On-Call: Work periodic weekend shifts for on-call support.

Required Skills & Knowledge: Deep Mainframe Expertise

Success requires substantial experience supporting complex software in a mainframe environment, alongside familiarity with common diagnostic tools.

  • Mainframe Experience: 2+ years’ experience developing, implementing, or supporting technical solutions in the Mainframe.
  • Subsystem Knowledge: Strong understanding of mainframe computers and configuration of subsystems and components such as DB2, CICS, IMS, Consoles, Memory, and DASD.
  • Mainframe Tools: Technical experience supporting mainframe software, including knowledge and use of tools such as SMP/E, RACF, JCL, ISPF, REXX, USS, and FTP.
  • Diagnostics: Familiarity with methods to obtain debug information, such as joblog, syslog, dumps, and traps.
  • Server Stack: Practical experience in the Microsoft server-side product stack (Windows Server, SQL Server) and/or similar experience with Linux or UNIX.
  • Education: Bachelor’s or Master’s degree in Computer Science, Systems Engineering, MIS, or equivalent work experience.

Good to Have:

  • Knowledge and use of analytics platforms like Splunk, Kafka, or Elastic.
  • Knowledge and use of ITOM / ITSM platforms (ServiceNow preferred).
  • Experience supporting medium to large-scale SAP landscapes.

Job Features

Job CategoryData, Software Engineering, Support Service

Precisely, a global leader in data integrity, is seeking a Support Engineer to provide world-class technical support for its suite of software and data enrichment products. This role requires the abil...View more

Merative, a company providing data, analytics, and software for the health industry, is seeking a Technical Support Engineer I to provide advanced technical support for its Merge Healthcare medical imaging solutions. This role is critical for driving resolution of complex technical issues for customers, particularly those operating within a cardiac catheterization (cath) lab environment.

  • Location: Remote – United States
  • Time Type: Full Time
  • Salary Range (Min – Max): $52,000.00 - $78,000.00 (USD)
  • Travel: 10%
  • Focus: Advanced technical support, troubleshooting, system maintenance (remote upgrades), and documentation for imaging workflow tools.

Key Responsibilities: Advanced Troubleshooting and Customer Ownership

The engineer is expected to be a self-directed expert who owns the customer support experience from initial call to final resolution and system maintenance.

  • Advanced Support: Takes a self-directed role in the support and resolution of technical issues. Assesses complex problems, collects data, establishes facts, and documents detailed information into the CRM.
  • Customer Ownership: Owns the customer support experience and resolves customer satisfaction issues by designing and implementing solutions to complex technical problems.
  • Escalation and Communication: Escalates, owns, and remains focused on driving the resolution of issues through appropriate channels, using highly effective communication skills. Provides frequent and informed updates.
  • Proactive Maintenance: Performs preventative maintenance activities and remote software upgrades to ensure system stability for customers.
  • Knowledge Base: Provides direct input to help continue building the internal and customer-facing knowledge base by documenting root cause and solution details.

Required & Preferred Qualifications: Health IT and Networking

Success requires a solid foundation in core IT infrastructure, with a strong preference for health IT standards and clinical workflow knowledge.

Required:

  • Knowledgeable in computer hardware, including workstations, servers, and storage devices.
  • Proficient with workstation and server operating systems.
  • Solid understanding of network infrastructure and communication protocols.
  • Excellent customer service, documentation, and communication skills.
  • Capable of prioritizing multiple tasks with minimal supervision.

Preferred:

  • Understanding of clinical workflow in a cardiac cath lab environment.
  • Familiarity with database technologies such as SQL.
  • Familiarity with HL-7 standards.
  • Education: Bachelor’s Degree in Biomedical Engineering, Computer Science, Software Engineering, Computer Engineering, or Medical Informatics is preferred.

Job Features

Job CategoryData, Healthcare, Information Technology, Technical Services

Merative, a company providing data, analytics, and software for the health industry, is seeking a Technical Support Engineer I to provide advanced technical support for its Merge Healthcare medical im...View more

Solace, a rapidly growing Series B startup aiming to redefine healthcare advocacy, is seeking an IT Support Engineer. This remote role will be the primary technical resource responsible for maintaining smooth operations, managing user access, and ensuring security adherence for a fully distributed team.

  • Location: Remote (United States)
  • Employment Type: Full Time
  • Experience: 2–4 years in IT support/helpdesk.
  • Focus: End-user support, device management (macOS/Windows), identity management (Okta/Google Workspace), and security policy enforcement.

What You'll Do: Support, Access, and Hardware Management

The engineer manages the full employee technology lifecycle, from provisioning to troubleshooting and infrastructure maintenance.

  • Technical Support: Provide primary technical support via helpdesk, Slack, and other remote tools. Troubleshoot and resolve hardware, software, and connectivity issues across macOS, Windows, and mobile platforms.
  • User & Identity Management: Manage user onboarding and offboarding, including device setup, account provisioning, and permissions through tools such as Google Workspace, Okta, and 1Password.
  • System & Device Administration: Administer device management and endpoint-security tools. Maintain the company’s hardware inventory, asset tracking, and license management systems.
  • Security Collaboration: Collaborate with the Security team to ensure adherence to security policies, including MFA, patching, and access-control requirements.
  • Documentation & Projects: Document troubleshooting procedures, IT workflows, and user guides in the internal IT & Security Wiki. Participate in IT projects and process-improvement initiatives.
  • Network/Office Support: Assist with network and office infrastructure support where applicable (printers, routers, A/V systems).

Required Experience and Skills: Distributed Environment Proficiency

Success requires strong hands-on skills across common enterprise and cloud technologies used by remote teams.

  • Experience: 2–4 years of experience in IT support, helpdesk, or systems administration.
  • Operating Systems: Strong knowledge of macOS and Windows operating systems.
  • Tools Familiarity: Demonstrated experience with cloud-based SaaS applications. Familiarity with IAM tools (Okta), MDM systems, and ticketing platforms.
  • Networking: Fundamental understanding of networking concepts, including VPN, DNS, Wi-Fi, and IP configuration.
  • Workforce: Experience supporting a distributed or hybrid workforce.
  • Preferred Skills: Exposure to scripting or automation (e.g., Bash, Python); working knowledge of cloud environments (AWS, GCP); relevant certifications (CompTIA A+, Network+).

Job Features

Job CategoryIT & Cybersecurity

Solace, a rapidly growing Series B startup aiming to redefine healthcare advocacy, is seeking an IT Support Engineer. This remote role will be the primary technical resource responsible for maintainin...View more

DivIHN is seeking an experienced, senior-level IBM z/VM Systems Administrator to manage and maintain a mission-critical IBM mainframe virtualization infrastructure for a state government client. This role is essential for ensuring the stability, performance, and security of systems supporting statewide business applications.

  • Location: Remote (Initial one week on-site in Springfield, IL, then remote with occasional travel).
  • Duration: 6 Months (Contract)
  • Experience: Minimum 8 - 10 years of experience administering IBM z/VM environments.
  • Focus: z/VM installation, configuration, RACF security enforcement, and high-availability architecture.

Key Responsibilities: Enterprise Mainframe Administration

The administrator will be responsible for the full lifecycle management of the z/VM environment, with a strong emphasis on security and disaster preparedness.

  • System Maintenance: Install, configure, and maintain IBM z/VM operating environments, including applying maintenance, service packs, and system upgrades.
  • Resource Management: Monitor and manage z/VM system resources (CPU, memory, I/O). Administer virtual machine definitions, directory entries, and user access. Maintain performance tuning and capacity planning documentation.
  • Security & Compliance:
    • Implement and enforce RACF policies for z/VM directory and resource access.
    • Configure and support secure networking with AT-TLS and SSL/TLS keyrings.
    • Ensure compliance with strict security frameworks like SOC2 and IRS Pub 1075.
  • Disaster Recovery (DR): Participate in DR testing and system restoration planning. Develop and maintain z/VM recovery runbooks and operational procedures.
  • Support: Troubleshoot and resolve z/VM system issues and work collaboratively with vendors (IBM, HPE) and internal teams. Provide documentation and mentoring to junior staff.

Required Qualifications: Deep z/VM and Security Expertise

Success requires deep, hands-on experience in the z/VM ecosystem, particularly in security administration for highly regulated environments.

  • Core Experience: Minimum 8 – 10 years of experience administering IBM z/VM environments.
  • z/VM Knowledge: Strong knowledge of z/VM systems administration, user directory management, and virtualization concepts.
  • Security: Extensive experience with RACF administration and security enforcement in a z/VM environment.
  • Performance: Proven ability in system performance tuning, capacity management, and resource allocation.
  • DR: Experience supporting Disaster Recovery procedures and high-availability architecture.

Preferred Qualifications

  • Familiarity with LinuxONE environments and Linux guest management under z/VM.
  • Experience with automation tools (REXX, Python, Ansible for z/VM/LinuxONE).
  • Prior experience in government or other highly regulated environments.

Job Features

Job CategoryIT & Cybersecurity, Operations Management

DivIHN is seeking an experienced, senior-level IBM z/VM Systems Administrator to manage and maintain a mission-critical IBM mainframe virtualization infrastructure for a state government client. This ...View more

William & Mary Libraries is seeking a Library Systems Administrator to manage and optimize its essential suite of library systems. This role is a subject matter expert and technical lead, ensuring streamlined workflows and facilitating user access to resources across W&M and its consortium partners (Colonial Williamsburg and Richard Bland College).

  • Location: William & Mary, Williamsburg, VA (Not eligible for fully remote work)
  • Work Arrangement: Requires an on-site presence (with telework possible once per week).
  • Hiring Range: $65,000 – $80,000 commensurate with experience.
  • Focus: Administration of Alma/Primo VE, ILLiad, and system integration.

Key Responsibilities: System Management and Consortium Collaboration

The administrator is critical for technical maintenance, workflow optimization, and liaising between library staff, campus IT, and vendors.

  • Core Systems Administration: Responsible for support and administration of a suite of library systems,
  • \
  • including Alma/Primo VE (ExLibris library services platform), ILLiad (Interlibrary Loan), LibApps, OpenAthens, and others.
  • Workflow & Integration: Engage in problem-solving and workflow assessment in close collaboration with library staff and consortia partners to support streamlined processes. Facilitate system integration projects.
  • Vendor & Advocacy: Serve as the lead contact with systems vendors, troubleshoot bugs, and advocate with vendors regarding issue resolutions and feature requests.
  • Reporting & Data: Prepare and maintain reports and statistical data reports for external requirements (ACRL, IPEDS, etc.).
  • Technical Optimization: Keep abreast of proposed and new functionality to expand system capabilities. Focus on user experience to inform design decisions.

Required Qualifications: Technical & Metadata Foundation

Candidates must have experience with web technologies, programming, and core metadata standards essential to library systems.

  • Technical Skills: Experience with web technologies: HTML, CSS, and JavaScript, and at least one programming language.
  • Metadata Knowledge: Knowledge of relevant metadata standards such as MARC, Dublin Core, XML, and/or OpenURL.
  • Analytical Skills: Strong analytical and creative problem-solving skills with the ability to interpret and apply complex policies.
  • Communication: Strong interpersonal communication, customer service, and group facilitation skills, demonstrating patience and collegiality.

Preferred Qualifications

  • Experience: Experience providing support and management for ExLibris Alma and Primo VE.
  • Programming: Competency and understanding of at least 2 programming languages.
  • Industry: Two years’ experience in an academic or research institution setting.

Job Features

Job CategoryInformation Technology, Software Engineering, Support Service, Technical Services

William & Mary Libraries is seeking a Library Systems Administrator to manage and optimize its essential suite of library systems. This role is a subject matter expert and technical lead, ensuring...View more

We are seeking an experienced HRIS Systems Administrator to serve as the subject matter expert (SME) and primary administrator for two critical HR technology platforms: Workday Human Capital Management (HCM) and UKG Pro Workforce Management. This role ensures both systems are configured, maintained, and utilized to their fullest potential to support organizational excellence.

  • Location: Remote (Minimal periodic travel as needed).
  • Job Type: Permanent, Full Time.
  • Pay Rate: DOE (Dependent on Experience).
  • Focus: Dual system administration, security, process optimization, and reporting across Workday and UKG Pro.

Key Responsibilities: Optimization, Security, and Reporting

The administrator will be the hands-on expert responsible for continuous improvement, support, and compliance across the HR technology landscape.

  • Dual System Administration: Act as the primary administrator for Workday HCM and UKG Pro Workforce Management, ensuring efficient operation.
  • Configuration & Enhancement: Configure and maintain system security, workflows, and business processes. Research, analyze, and implement system updates, enhancements, and new features.
  • Technical Expertise: Strong expertise in designing and configuring solutions, including the ability to create and manage condition rules and calculated fields in both platforms.
  • Support & Training: Provide technical support and troubleshoot issues for end-users. Develop and deliver training materials and sessions to enhance system adoption.
  • Project Leadership: Lead and participate in projects related to HR technology implementations and upgrades, demonstrating proven ability to lead cross-departmental projects.
  • Reporting & Compliance: Generate and analyze reports from both systems to provide actionable insights. Ensure compliance with organizational and regulatory standards.

Required Qualifications: Dual-System Experience

Success requires substantial experience with HRIS administration, particularly with the two specified enterprise systems.

  • Experience (Total): A minimum of five years of experience as a system administrator for Workday HCM or similar products.
  • UKG Pro: At least three years of experience with UKG Pro Workforce Management systems is preferred.
  • Certifications (Required within 6-12 months): Ability to obtain Workday Pro Certification and/or UKG certifications.
  • Technical Skills: Proficiency in security administration, workflow optimization, and building advanced custom fields.
  • Soft Skills: Excellent communication, interpersonal, and presentation skills to engage stakeholders and provide user support.

Job Features

Job CategoryHuman Resources

We are seeking an experienced HRIS Systems Administrator to serve as the subject matter expert (SME) and primary administrator for two critical HR technology platforms: Workday Human Capital Managemen...View more

U.S. Physical Therapy (USPh), the largest publicly traded pure-play operator of outpatient physical and occupational therapy clinics, is seeking a Workday Financial Systems Administrator. This role is a subject matter expert (SME) who will be on the ground floor of implementing Workday ERP and Anaplan FP&A, overseeing day-to-day configuration, reporting, and support for the Finance and Accounting teams across roughly 800 clinics.

  • Location: Remote
  • Focus: Workday Financials implementation, configuration, and ongoing support/reporting.

Key Responsibilities: System Ownership and Implementation

The administrator will be the primary expert for the Workday Financial modules, driving implementation, managing system health, and providing actionable insights.

  • Workday SME: Serve as the subject matter expert (SME) for all Workday Financial modules, including Financial Accounting, Supplier Accounts (AP), Customer Accounts (AR), Expenses, and Procurement.
  • System Configuration: Maintain and configure business processes, validations, and security roles.
  • Implementation & Release Management: Actively participate in the Workday ERP implementation process. Manage system updates, testing, and troubleshooting for quarterly Workday releases and new functionality.
  • Reporting & Analytics: Develop and maintain dashboards and custom reports for Finance stakeholders. Support data uploads and analytics to provide actionable financial insights.
  • Cross-Functional Partnership: Partner with Finance, HR, Payroll, and IT department heads to ensure data integrity and implement process improvements.
  • End-User Support: Provide ongoing end-user support, training, and documentation.

Required Qualifications: Deep Workday Financials Experience

The successful candidate must have significant, specific experience working within the Workday Financials tenant, including knowledge of advanced tools.

  • Workday Experience: 3–5 years of experience in Workday Financials.
  • Advanced Workday Experience: 3–5 years of experience in a Workday tenant with specific experience utilizing Prism and Accounting Center.
  • Implementation: Proven experience implementing Workday applications.
  • Domain Knowledge: Solid understanding of HCM, Payroll, and core Financial processes such as GL (General Ledger), AP, AR, and Fixed Assets.
  • Reporting: Proficiency in creating and managing Workday reports.
  • Certifications (Bonus): Workday certification in Financials is a plus.

Job Features

Job CategoryFintech, Operations Management

U.S. Physical Therapy (USPh), the largest publicly traded pure-play operator of outpatient physical and occupational therapy clinics, is seeking a Workday Financial Systems Administrator. This role is...View more

AnewHealth, a leading pharmacy care management company specializing in chronic care, is seeking a Workday Financial Systems Administrator. This role will be the primary technical support resource and administrator for both the company's Workday Financials and Workday Adaptive Planning systems, ensuring system optimization, compliance, and strong internal controls.

  • Location: NJ - Remote
  • Focus: Day-to-day administration, configuration, and optimization of Workday Financials and Adaptive Planning, with a focus on finance processes.

Key Responsibilities: Dual System Ownership and Process Optimization

The administrator is a technical expert who bridges the Accounting/Finance teams, ensuring the core ERP and planning systems are secure, integrated, and optimized for maximum value.

  • Workday Dual Administration: Administer, configure, and maintain both Workday Financials and Workday Adaptive Planning to support business requirements.
  • Release & Security: Lead semi-annual Workday Release activities. Administer and maintain Workday security by managing user roles, security groups, and permissions to ensure compliance.
  • Integration Management: Maintain and monitor integrations and APIs between Workday and external platforms (financial planning, close management, accounts payable automation, and banking).
  • Business Partnership: Collaborate closely with core Accounting and Finance teams to uncover operational pain points, proactively identify areas for improvement, and design new system changes to meet operational needs for tracking key operational metrics.
  • Reporting: Design, create, and maintain Workday reports (matrix and advanced) and dashboards for financial and reporting needs.
  • M&A Support: Support special initiatives such as M&A activity with Workday data conversions, as needed.

Required Qualifications: Technical Depth and Finance Acumen

The ideal candidate must have a blend of extensive Workday configuration experience and a solid foundation in accounting principles.

  • Workday Experience: 5 - 7 years of configuration/administration experience in Workday and Workday Adaptive Planning.
  • Module Configuration: Experience in configuring Workday security, workflows, reporting, integrations, and at least 2 financial modules (e.g., Accounting Center, Accounts Payable, Accounts Receivable, Asset Management, Cash Management, Expense Reporting).
  • Certifications (Preferred): Workday Pro Financials certification or equivalent is preferred.
  • Financial Knowledge: Strong understanding of accounting principles and finance processes.
  • Soft Skills: Strong analytical skills, excellent problem-solving ability (including root cause analysis), and Agile project management skills to reprioritize based on frequently evolving needs.

Job Features

Job CategoryFintech, Healthcare

AnewHealth, a leading pharmacy care management company specializing in chronic care, is seeking a Workday Financial Systems Administrator. This role will be the primary technical support resource and ...View more

The Washington State Department of Corrections (DOC) is seeking an IT System Administration – Journey professional to provide technical support and manage IT systems across multiple, diverse networks at the Stafford Creek Corrections Center (SCCC). This position is vital to DOC's strategic goal of improving public safety by enabling staff and incarcerated individuals to effectively use technology.

  • Location: Stafford Creek Corrections Center, Aberdeen, WA
  • Salary Range: $88,332 - $118,800 Annually
  • Work Arrangement: Telework possible within Washington State, but regular commute to a DOC facility is required as business dictates.
  • Focus: Support of multiple networks, including the Incarcerated Individual Services Network, Health Services Network (HSN), and Security Electronics Network (SEN).

Key Duties: Complex System Management and Customer Delivery

The role is highly technical, demanding expertise in server management, telephony, network infrastructure, and security protocols in a complex, multi-user environment.

  • Diverse Network Support: Provide technical support for IT Systems (servers, building automation, PBX, and networks) for both staff and incarcerated individuals across multiple networks.
  • Server and Data Management: Manage server availability, functionality, and efficiency by auditing, troubleshooting, and resolving server errors. Develop and plan the configuration of server backup systems, managing storage and data recovery procedures.
  • Telephony & Mobile: Manage and administrate the PBX phone and AAMS (Avaya Aura Messaging Systems). Deploy and provide technical support for telephones, mobile phones, and other mobile connectivity hardware.
  • Security & Compliance: Ensure security protocols are followed per DOC Policies. Collaborate with IT Security to determine actions for system breaches (malware, virus, or policy violation).
  • Customer Service & Projects: Provide professional-level customer support to staff, vendors, and incarcerated individuals. Provide full participation and constructive feedback for all local, regional, and statewide IT projects.

Required Qualifications: Technical Depth and Experience

Candidates must demonstrate substantial hands-on experience in server and network administration, troubleshooting, and Active Directory management.

  • Experience (One of Three Paths): Requires a combination of IT-related training/education and experience, culminating in four (4) years of Information Technology experience in an enterprise environment.
  • Core Technical Experience (4 Years Required in each):
    • Repairing, diagnosing, and troubleshooting Network Operating Systems, software, and hardware on physical and virtual servers.
    • Using server diagnostic tools in the repair of server hardware and software.
    • Installing, testing, and configuring Microsoft Windows workstations.
    • Creating and modifying Active Directory groups for administrative access.
  • Certification (Preferred Standouts):
    • Microsoft Certified Solutions Associate: Windows Server 2019 or Windows 10/11.
    • Certified CompTIA A+.
  • Soft Requirements: Must have a valid license to drive in Washington State and the ability to drive various vehicle types.

Job Features

Job CategoryIT & Cybersecurity, Security, Technical Services

The Washington State Department of Corrections (DOC) is seeking an IT System Administration – Journey professional to provide technical support and manage IT systems across multiple, diverse network...View more

Veracity, an independent insurance partner focused on small business owners, is seeking a talented and detail-oriented System Administrator. This role is primarily responsible for managing, maintaining, and optimizing backend system configurations within their in-house Insurance Policy Management Software (VUE) to support the launch of new products and ensure system reliability and compliance.

  • Location: Remote
  • Level: Mid-Level
  • Compensation Range: $20/hr - $30/hr (This translates to approximately $41,600 - $62,400 annually for a full-time role).
  • Reporting To: Software Engineering Technical Manager

Key Responsibilities: Configuration, Compliance, and Optimization

This role acts as the technical bridge between business and engineering, ensuring all insurance product logic is accurately implemented and maintained within the system.

  • Product Configuration Management: Manage and optimize backend settings to support the implementation and ongoing maintenance of new and existing insurance product features. Oversee product configuration updates to accommodate carrier, product, or regulatory changes.
  • Documentation & Compliance: Create, update, and test document templates for accuracy and compliance. Ensure all insurance product updates are accurately reflected and aligned with carrier, regulatory, and operational requirements.
  • Issue Resolution: Serve as the primary point of contact for backend configuration support. Collaborate with cross-functional partners to identify, investigate, and resolve misconfiguration issues promptly.
  • Process Improvement: Design and implement process improvements to minimize configuration errors and enhance overall system reliability and efficiency.
  • Quality Assurance: Proactively monitor configurations, troubleshoot issues, and test and validate changes to maintain quality and compliance standards.

Required Qualifications and Skills:

The ideal candidate has a strong detail orientation, excellent analytical skills, and experience managing configurations in a regulated or complex software environment.

  • Experience: 1+ years of experience as a Platform or Systems Administrator, or in a related configuration or technical operations role.
  • Technical Focus: Experience managing backend system configurations within policy management, SaaS, or enterprise software environments.
  • Analytical Skills: Strong analytical, troubleshooting, and documentation skills with keen attention to detail and data accuracy.
  • Mindset: Proactive, adaptable, and solution-oriented, with a continuous improvement mindset.
  • Industry Knowledge (Plus): Familiarity with insurance systems, product configuration, or regulatory requirements is a plus.
  • Education: Bachelor’s degree in Information Systems, Computer Science, or a related field preferred.

Job Features

Job CategoryOperations Management, Software Engineering

Veracity, an independent insurance partner focused on small business owners, is seeking a talented and detail-oriented System Administrator. This role is primarily responsible for managing, maintainin...View more

Veracity, an independent insurance partner, is seeking a skilled and forward-thinking Agency Systems Administrator. This role is the technical and strategic lead for the Vertafore AMS360 platform, serving as the bridge between operations, technology, and leadership to modernize the agency's operational backbone.

  • Location: Remote
  • Level: Mid-Level (Compensation is commensurate with senior experience: $85k/yr - $95k/yr).
  • Focus: AMS360 administration, driving AI/automation, and ensuring system integration.

Key Responsibilities: System Ownership and Digital Transformation

The administrator is expected to maintain the core system while actively advancing the agency's use of technology for efficiency and data-informed decision-making.

  • Primary AMS360 Administration: Serve as the primary administrator for AMS360, managing configuration, maintenance, user permissions, and data integrity.
  • Integration Management: Oversee and troubleshoot integrations between AMS360 and related Vertafore products (InsurLink, PL Rating, ImageRight) and other systems (CRM, digital engagement tools).
  • Automation & AI Strategy: Partner with AI and Operations teams to identify and implement intelligent automation, data enrichment, and workflow optimization opportunities.
  • Governance & Documentation: Establish and maintain governance standards for data quality, configuration management, and API integrations. Develop user guides and training resources to promote consistent system use.
  • Reporting & Analytics: Design and maintain reports and dashboards that deliver operational insights and automate performance tracking for data-informed decisions.
  • Tier 2–3 Support: Provide high-level system support for AMS360 and related applications, acting as the liaison between users, leadership, and technical teams.

Required Qualifications: Insurance and Systems Expertise

The ideal candidate blends deep knowledge of insurance workflows with strong technical and analytical skills.

  • System Experience: 3–5 years of experience administering AMS360 or a comparable agency management system is required.
  • Domain Knowledge: Strong understanding of insurance agency operations, workflows, and data structures.
  • Technical Skills: Proficiency in system configuration, maintenance, and user management. Strong analytical and troubleshooting skills with the ability to translate business needs into technical solutions.
  • Forward Thinking: Naturally curious about how AI can simplify workflows and reduce manual effort.
  • Preferred Skills (Highly Valuable):
    • Experience with API-based integrations and automation tools (Vertafore WorkSmart, Power Automate).
    • Familiarity with Vertafore products (InsurLink, ImageRight, PL Rating).
    • Working knowledge of Power BI or similar data visualization tools.

Job Features

Job CategoryAI (Artificial Intelligence), Data, Information Technology, Software Engineering

Veracity, an independent insurance partner, is seeking a skilled and forward-thinking Agency Systems Administrator. This role is the technical and strategic lead for the Vertafore AMS360 platform, ser...View more

Prowess Consulting, a technology consulting firm, is seeking a junior-level System Administrator/System Engineer/Test Engineer to join their team. This role is a hybrid technical position focused on researching, testing, and developing content for hardware benchmarking and stress testing.

  • Location: Remote (Must reside in one of the specified 19 states).
  • Work Type: Temporary, Part-Time, Hourly (Collaboration required during Pacific Time Zone hours).
  • Pay Range: $45.00 – $60.00 per hour, DOE.
  • Focus: Cloud administration, scripting, and performance testing of server infrastructure.

The Role: Testing, Scripting, and Analysis

The core of this position involves hands-on execution of tests and analysis of the resulting performance data.

  • Testing & Benchmarking: Running publicly available hardware benchmarks and providing Python/PowerShell/Bash/Shell scripts or interactive steps to stress test server infrastructure hardware.
  • Research & Development: Researching, testing, developing, and writing in support of benchmarking and testing activities.
  • Troubleshooting: Utilizing strong troubleshooting and creative problem-solving skills to resolve issues encountered during testing.

Required Qualifications: Cloud and Scripting Foundation

The ideal candidate has foundational experience in major cloud platforms and a working knowledge of scripting for automation and testing.

  • Education: Associate degree in a technical field (Computer Science, Computer Engineering, or related field) required.
  • Cloud Experience: 2+ years’ experience or working knowledge administrating AWS, Azure, GCP, or Oracle cloud.
  • Scripting: 2+ years’ or working knowledge with scripting languages such as Python and Batch/Shell scripts.
  • Documentation: Ability to take clear notes and write concise technical documentation.
  • Analysis: Ability to analyze/interpret test results and provide recommendations to improve testing.

Nice to Have Skills (Indicating Lab/Enterprise Focus):

Experience in these areas indicates a strong fit for the lab environment Prowess supports.

  • System Administration: Experience in Windows and/or Linux administration.
  • Lab/Infrastructure: Experience with building sandbox and lab environments and configuring enterprise storage.
  • Advanced Technologies: Experience with Kubernetes, AI/ML workloads, Virtualization (VMware, Hyper-V, Nutanix), and databases (Microsoft SQL, MySQL).

Job Features

Job CategoryCloud Engineering, Software Engineering

Prowess Consulting, a technology consulting firm, is seeking a junior-level System Administrator/System Engineer/Test Engineer to join their team. This role is a hybrid technical position focused on r...View more

Hybrid, Remote
US/Canada
Posted 1 month ago

CAM Property Services is scaling rapidly and seeking a Systems Administrator to fully own and optimize its Aspire business management platform. This is a business systems role—not traditional IT—focused on connecting sales, operations, and finance by ensuring effective use, clean data, and strong decision-making capabilities across the organization.

  • Location: Torrance, CA (Hybrid) or Remote (U.S.)
  • Salary Range (SoCal/Hybrid): $110,000 – $150,000 (Senior level up to $150K)
  • Salary Range (Remote): $100,000 – $135,000
  • Focus: Aspire administration, operational efficiency, data integrity, and reporting.

Key Responsibilities: System Ownership and Operational Bridge

You will be the bridge between technology and operations, ensuring the Aspire platform supports growth across critical service workflows.

  • Aspire Administration: Serve as the go-to Aspire expert, administering users, roles, permissions, and workflows.
  • Module Configuration: Configure critical service workflows, including the estimating, scheduling, job costing, and invoicing modules.
  • Data Integrity: Maintain data integrity for contracts, jobs, and clients, ensuring clean data drives results.
  • Training & Documentation: Create SOPs and comprehensively train staff across operations, finance, and sales to maximize system adoption.
  • Reporting & Strategy: Build dashboards, reports, and KPI insights to support leadership decisions as the company scales.

Required Qualifications: Service ERP Expertise

The ideal candidate has hands-on experience as an ERP/CRM administrator, particularly in companies with service-based workflows.

  • Experience–5 years of ERP/CRM administration experience.
    • Aspire is strongly preferred, but experience with similar platforms like Salesforce, NetSuite, or ServiceTitan is acceptable.
  • Workflow Mastery: Strong grasp of service workflows, including estimating, scheduling, job costing, and invoicing.
  • Communication & Training: Experienced in training users and documenting SOPs, coupled with excellent communication and problem-solving skills.
  • Technical Skills: Proficiency with Excel and reporting tools.
  • Preferred: Direct industry experience (landscaping, janitorial, construction, or property services) and familiarity with Power BI or Tableau.

Job Features

Job CategoryBussiness and finance, Data, Sales & Customer Success

CAM Property Services is scaling rapidly and seeking a Systems Administrator to fully own and optimize its Aspire business management platform. This is a business systems role—not traditional IT—f...View more

Gen3 Technology Consulting (a Woman-Owned Small Business) is seeking an experienced SAP Basis Administrator to provide expertise and senior-level consulting to Federal Prison Industries (FPI/UNICOR). The role is focused on the migration and maintenance of the S/4HANA system and its server architecture within a Windows and Amazon cloud environment, while ensuring stringent security controls, particularly regarding inmate access.

  • Location: Remote, US (Hiring focus in 20 specified states).
  • Level: Mid-Level (Functioning as a senior consultant).
  • Focus: S/4HANA, Cloud Migration, SAP Basis Security, and STIG Compliance.

Key Responsibilities: Administration, Security, and Project Leadership

The administrator will provide hands-on technical support, strategic advice, and project management expertise for the entire SAP landscape.

  • S/4HANA Management: Provide SAP Basis administration assistance for both the current SAP ECC system and the upgraded S/4 HANA system.
  • Security & Compliance: Assist with securing inmate access in the SAP environment. Requires a working knowledge of STIGs (Security Technical Implementation Guides) for a SAP HANA database.
  • Project & Strategy: Provide project management expertise and senior-level consulting in SAP Basis administration. Research and plan the new system development lifecycle for S/4HANA.
  • Integration & Configuration: Assist with SAP Basis configuration of SAP ERP systems and management of third-party interfaces (OpenText, ShipERP, PBS archiving).
  • Knowledge Transfer: Provide guidance, training, and knowledge transfer to current FPI staff on a regular schedule.

Minimum Qualifications: Specialized Federal Experience Required

This role requires a highly specific mix of SAP, project management, and government security experience, with the technical knowledge to stand up a HANA system.

  • SAP Basis Experience: Minimum of three (3) years of experience as an SAP Basis resource.
  • Consulting & Installation: Minimum of two (2) years of experience consulting as an SAP Basis Administrator with knowledge of a fresh install of a Linux-based HANA database.
  • Configuration & Project Management: Minimum of two (2) years of experience in both project management and SAP configuration.
  • Security & Cloud: Minimum of one (1) year of experience assisting with securing inmate access in the SAP landscape (including the upgraded HANA system in a Cloud environment).
  • Compliance: A working knowledge of STIGs for a SAP HANA database is required.
  • Clearance Eligibility: Must be a U.S. citizen or Green Card holder and meet residency requirements to be eligible for a government security investigation.

Job Features

Job CategoryProject & Program Management

Gen3 Technology Consulting (a Woman-Owned Small Business) is seeking an experienced SAP Basis Administrator to provide expertise and senior-level consulting to Federal Prison Industries (FPI/UNICOR). ...View more

The Green Technology Group, LLC (TGTG) is seeking an Experienced, Part-Time System Administrator to support their Guest Wireless Service delivery program for Federal and Commercial Markets. This role is responsible for the full lifecycle of Wi-Fi systems, from on-site physical installation and configuration to remote monitoring and security.

  • Location: Remote
  • Work Type: Part Time
  • Travel: Up to 25% nationwide for on-site work.
  • Security: Ability to pass a U.S. federal government background security check, or Public Trust clearance.

Essential Duties & Responsibilities: Wi-Fi Lifecycle Management

This role requires a blend of hands-on physical work, remote troubleshooting, project management, and compliance adherence.

  • Installation & Configuration: Responsible for Guest Wi-Fi systems installation, specification determination, configuration, monitoring, troubleshooting, and administration.
  • On-Site Support (25% Travel): Travel to support on-site installation of network hardware, conduct testing, adjust configurations, produce heat maps, complete surveys, and update documentation.
  • Project Management & Reporting: Support IT projects from inception to completion, ensuring tasks are completed on time and within budget. Create and maintain network documentation, hardware inventories, status reports, KPIs, and metrics data.
  • Troubleshooting & Security: Troubleshoot associated hardware/software remotely and on-site. Maintain the security and stability of the network solutions.
  • Service Desk: Create, track, and resolve service desk action items and tickets.

Required Skills & Experience: Wireless Networking & Federal Compliance

The ideal candidate has proven experience managing wireless networks and is familiar with federal IT standards.

  • Experience: 3–5 years in operations and maintenance of systems and networks, specifically with installing, monitoring, and maintaining multiple wireless networks remotely and on-site.
  • Clearance: Ability to obtain and maintain at a minimum Public Trust government clearance.
  • Soft Skills: Ability to rapidly prioritize competing requirements, simplify customer requirements, and communicate effectively across technical and non-technical teams.
  • Desired Qualifications (Highly Preferred):
    • Familiarity with Government Policies and Procedures related to IT implementation (NIST 800-171).
    • Certifications preferred: CCNA; CCNE; MSFT Engineer; CompTIA+; CISSP; or similar.
    • Knowledge of the DoD and/or Veteran environment.

Job Features

Job CategoryProject & Program Management

The Green Technology Group, LLC (TGTG) is seeking an Experienced, Part-Time System Administrator to support their Guest Wireless Service delivery program for Federal and Commercial Markets. This role ...View more