We are seeking an experienced HRIS Systems Administrator to serve as the subject matter expert (SME) and primary administrator for two critical HR technology platforms: Workday Human Capital Management (HCM) and UKG Pro Workforce Management. This role ensures both systems are configured, maintained, and utilized to their fullest potential to support organizational excellence.
- Location: Remote (Minimal periodic travel as needed).
- Job Type: Permanent, Full Time.
- Pay Rate: DOE (Dependent on Experience).
- Focus: Dual system administration, security, process optimization, and reporting across Workday and UKG Pro.
Key Responsibilities: Optimization, Security, and Reporting
The administrator will be the hands-on expert responsible for continuous improvement, support, and compliance across the HR technology landscape.
- Dual System Administration: Act as the primary administrator for Workday HCM and UKG Pro Workforce Management, ensuring efficient operation.
- Configuration & Enhancement: Configure and maintain system security, workflows, and business processes. Research, analyze, and implement system updates, enhancements, and new features.
- Technical Expertise: Strong expertise in designing and configuring solutions, including the ability to create and manage condition rules and calculated fields in both platforms.
- Support & Training: Provide technical support and troubleshoot issues for end-users. Develop and deliver training materials and sessions to enhance system adoption.
- Project Leadership: Lead and participate in projects related to HR technology implementations and upgrades, demonstrating proven ability to lead cross-departmental projects.
- Reporting & Compliance: Generate and analyze reports from both systems to provide actionable insights. Ensure compliance with organizational and regulatory standards.
Required Qualifications: Dual-System Experience
Success requires substantial experience with HRIS administration, particularly with the two specified enterprise systems.
- Experience (Total): A minimum of five years of experience as a system administrator for Workday HCM or similar products.
- UKG Pro: At least three years of experience with UKG Pro Workforce Management systems is preferred.
- Certifications (Required within 6-12 months): Ability to obtain Workday Pro Certification and/or UKG certifications.
- Technical Skills: Proficiency in security administration, workflow optimization, and building advanced custom fields.
- Soft Skills: Excellent communication, interpersonal, and presentation skills to engage stakeholders and provide user support.
Job Features
| Job Category | Human Resources |
U.S. Physical Therapy (USPh), the largest publicly traded pure-play operator of outpatient physical and occupational therapy clinics, is seeking a Workday Financial Systems Administrator. This role is a subject matter expert (SME) who will be on the ground floor of implementing Workday ERP and Anaplan FP&A, overseeing day-to-day configuration, reporting, and support for the Finance and Accounting teams across roughly 800 clinics.
- Location: Remote
- Focus: Workday Financials implementation, configuration, and ongoing support/reporting.
Key Responsibilities: System Ownership and Implementation
The administrator will be the primary expert for the Workday Financial modules, driving implementation, managing system health, and providing actionable insights.
- Workday SME: Serve as the subject matter expert (SME) for all Workday Financial modules, including Financial Accounting, Supplier Accounts (AP), Customer Accounts (AR), Expenses, and Procurement.
- System Configuration: Maintain and configure business processes, validations, and security roles.
- Implementation & Release Management: Actively participate in the Workday ERP implementation process. Manage system updates, testing, and troubleshooting for quarterly Workday releases and new functionality.
- Reporting & Analytics: Develop and maintain dashboards and custom reports for Finance stakeholders. Support data uploads and analytics to provide actionable financial insights.
- Cross-Functional Partnership: Partner with Finance, HR, Payroll, and IT department heads to ensure data integrity and implement process improvements.
- End-User Support: Provide ongoing end-user support, training, and documentation.
Required Qualifications: Deep Workday Financials Experience
The successful candidate must have significant, specific experience working within the Workday Financials tenant, including knowledge of advanced tools.
- Workday Experience: 3–5 years of experience in Workday Financials.
- Advanced Workday Experience: 3–5 years of experience in a Workday tenant with specific experience utilizing Prism and Accounting Center.
- Implementation: Proven experience implementing Workday applications.
- Domain Knowledge: Solid understanding of HCM, Payroll, and core Financial processes such as GL (General Ledger), AP, AR, and Fixed Assets.
- Reporting: Proficiency in creating and managing Workday reports.
- Certifications (Bonus): Workday certification in Financials is a plus.
Job Features
| Job Category | Fintech, Operations Management |
AnewHealth, a leading pharmacy care management company specializing in chronic care, is seeking a Workday Financial Systems Administrator. This role will be the primary technical support resource and administrator for both the company's Workday Financials and Workday Adaptive Planning systems, ensuring system optimization, compliance, and strong internal controls.
- Location: NJ - Remote
- Focus: Day-to-day administration, configuration, and optimization of Workday Financials and Adaptive Planning, with a focus on finance processes.
Key Responsibilities: Dual System Ownership and Process Optimization
The administrator is a technical expert who bridges the Accounting/Finance teams, ensuring the core ERP and planning systems are secure, integrated, and optimized for maximum value.
- Workday Dual Administration: Administer, configure, and maintain both Workday Financials and Workday Adaptive Planning to support business requirements.
- Release & Security: Lead semi-annual Workday Release activities. Administer and maintain Workday security by managing user roles, security groups, and permissions to ensure compliance.
- Integration Management: Maintain and monitor integrations and APIs between Workday and external platforms (financial planning, close management, accounts payable automation, and banking).
- Business Partnership: Collaborate closely with core Accounting and Finance teams to uncover operational pain points, proactively identify areas for improvement, and design new system changes to meet operational needs for tracking key operational metrics.
- Reporting: Design, create, and maintain Workday reports (matrix and advanced) and dashboards for financial and reporting needs.
- M&A Support: Support special initiatives such as M&A activity with Workday data conversions, as needed.
Required Qualifications: Technical Depth and Finance Acumen
The ideal candidate must have a blend of extensive Workday configuration experience and a solid foundation in accounting principles.
- Workday Experience: 5 - 7 years of configuration/administration experience in Workday and Workday Adaptive Planning.
- Module Configuration: Experience in configuring Workday security, workflows, reporting, integrations, and at least 2 financial modules (e.g., Accounting Center, Accounts Payable, Accounts Receivable, Asset Management, Cash Management, Expense Reporting).
- Certifications (Preferred): Workday Pro Financials certification or equivalent is preferred.
- Financial Knowledge: Strong understanding of accounting principles and finance processes.
- Soft Skills: Strong analytical skills, excellent problem-solving ability (including root cause analysis), and Agile project management skills to reprioritize based on frequently evolving needs.
Job Features
| Job Category | Fintech, Healthcare |
The Washington State Department of Corrections (DOC) is seeking an IT System Administration – Journey professional to provide technical support and manage IT systems across multiple, diverse networks at the Stafford Creek Corrections Center (SCCC). This position is vital to DOC's strategic goal of improving public safety by enabling staff and incarcerated individuals to effectively use technology.
- Location: Stafford Creek Corrections Center, Aberdeen, WA
- Salary Range: $88,332 - $118,800 Annually
- Work Arrangement: Telework possible within Washington State, but regular commute to a DOC facility is required as business dictates.
- Focus: Support of multiple networks, including the Incarcerated Individual Services Network, Health Services Network (HSN), and Security Electronics Network (SEN).
Key Duties: Complex System Management and Customer Delivery
The role is highly technical, demanding expertise in server management, telephony, network infrastructure, and security protocols in a complex, multi-user environment.
- Diverse Network Support: Provide technical support for IT Systems (servers, building automation, PBX, and networks) for both staff and incarcerated individuals across multiple networks.
- Server and Data Management: Manage server availability, functionality, and efficiency by auditing, troubleshooting, and resolving server errors. Develop and plan the configuration of server backup systems, managing storage and data recovery procedures.
- Telephony & Mobile: Manage and administrate the PBX phone and AAMS (Avaya Aura Messaging Systems). Deploy and provide technical support for telephones, mobile phones, and other mobile connectivity hardware.
- Security & Compliance: Ensure security protocols are followed per DOC Policies. Collaborate with IT Security to determine actions for system breaches (malware, virus, or policy violation).
- Customer Service & Projects: Provide professional-level customer support to staff, vendors, and incarcerated individuals. Provide full participation and constructive feedback for all local, regional, and statewide IT projects.
Required Qualifications: Technical Depth and Experience
Candidates must demonstrate substantial hands-on experience in server and network administration, troubleshooting, and Active Directory management.
- Experience (One of Three Paths): Requires a combination of IT-related training/education and experience, culminating in four (4) years of Information Technology experience in an enterprise environment.
- Core Technical Experience (4 Years Required in each):
- Repairing, diagnosing, and troubleshooting Network Operating Systems, software, and hardware on physical and virtual servers.
- Using server diagnostic tools in the repair of server hardware and software.
- Installing, testing, and configuring Microsoft Windows workstations.
- Creating and modifying Active Directory groups for administrative access.
- Certification (Preferred Standouts):
- Microsoft Certified Solutions Associate: Windows Server 2019 or Windows 10/11.
- Certified CompTIA A+.
- Soft Requirements: Must have a valid license to drive in Washington State and the ability to drive various vehicle types.
Job Features
| Job Category | IT & Cybersecurity, Security, Technical Services |
Veracity, an independent insurance partner focused on small business owners, is seeking a talented and detail-oriented System Administrator. This role is primarily responsible for managing, maintaining, and optimizing backend system configurations within their in-house Insurance Policy Management Software (VUE) to support the launch of new products and ensure system reliability and compliance.
- Location: Remote
- Level: Mid-Level
- Compensation Range: $20/hr - $30/hr (This translates to approximately $41,600 - $62,400 annually for a full-time role).
- Reporting To: Software Engineering Technical Manager
Key Responsibilities: Configuration, Compliance, and Optimization
This role acts as the technical bridge between business and engineering, ensuring all insurance product logic is accurately implemented and maintained within the system.
- Product Configuration Management: Manage and optimize backend settings to support the implementation and ongoing maintenance of new and existing insurance product features. Oversee product configuration updates to accommodate carrier, product, or regulatory changes.
- Documentation & Compliance: Create, update, and test document templates for accuracy and compliance. Ensure all insurance product updates are accurately reflected and aligned with carrier, regulatory, and operational requirements.
- Issue Resolution: Serve as the primary point of contact for backend configuration support. Collaborate with cross-functional partners to identify, investigate, and resolve misconfiguration issues promptly.
- Process Improvement: Design and implement process improvements to minimize configuration errors and enhance overall system reliability and efficiency.
- Quality Assurance: Proactively monitor configurations, troubleshoot issues, and test and validate changes to maintain quality and compliance standards.
Required Qualifications and Skills:
The ideal candidate has a strong detail orientation, excellent analytical skills, and experience managing configurations in a regulated or complex software environment.
- Experience: 1+ years of experience as a Platform or Systems Administrator, or in a related configuration or technical operations role.
- Technical Focus: Experience managing backend system configurations within policy management, SaaS, or enterprise software environments.
- Analytical Skills: Strong analytical, troubleshooting, and documentation skills with keen attention to detail and data accuracy.
- Mindset: Proactive, adaptable, and solution-oriented, with a continuous improvement mindset.
- Industry Knowledge (Plus): Familiarity with insurance systems, product configuration, or regulatory requirements is a plus.
- Education: Bachelor’s degree in Information Systems, Computer Science, or a related field preferred.
Job Features
| Job Category | Operations Management, Software Engineering |
Veracity, an independent insurance partner, is seeking a skilled and forward-thinking Agency Systems Administrator. This role is the technical and strategic lead for the Vertafore AMS360 platform, serving as the bridge between operations, technology, and leadership to modernize the agency's operational backbone.
- Location: Remote
- Level: Mid-Level (Compensation is commensurate with senior experience: $85k/yr - $95k/yr).
- Focus: AMS360 administration, driving AI/automation, and ensuring system integration.
Key Responsibilities: System Ownership and Digital Transformation
The administrator is expected to maintain the core system while actively advancing the agency's use of technology for efficiency and data-informed decision-making.
- Primary AMS360 Administration: Serve as the primary administrator for AMS360, managing configuration, maintenance, user permissions, and data integrity.
- Integration Management: Oversee and troubleshoot integrations between AMS360 and related Vertafore products (InsurLink, PL Rating, ImageRight) and other systems (CRM, digital engagement tools).
- Automation & AI Strategy: Partner with AI and Operations teams to identify and implement intelligent automation, data enrichment, and workflow optimization opportunities.
- Governance & Documentation: Establish and maintain governance standards for data quality, configuration management, and API integrations. Develop user guides and training resources to promote consistent system use.
- Reporting & Analytics: Design and maintain reports and dashboards that deliver operational insights and automate performance tracking for data-informed decisions.
- Tier 2–3 Support: Provide high-level system support for AMS360 and related applications, acting as the liaison between users, leadership, and technical teams.
Required Qualifications: Insurance and Systems Expertise
The ideal candidate blends deep knowledge of insurance workflows with strong technical and analytical skills.
- System Experience: 3–5 years of experience administering AMS360 or a comparable agency management system is required.
- Domain Knowledge: Strong understanding of insurance agency operations, workflows, and data structures.
- Technical Skills: Proficiency in system configuration, maintenance, and user management. Strong analytical and troubleshooting skills with the ability to translate business needs into technical solutions.
- Forward Thinking: Naturally curious about how AI can simplify workflows and reduce manual effort.
- Preferred Skills (Highly Valuable):
- Experience with API-based integrations and automation tools (Vertafore WorkSmart, Power Automate).
- Familiarity with Vertafore products (InsurLink, ImageRight, PL Rating).
- Working knowledge of Power BI or similar data visualization tools.
Job Features
| Job Category | AI (Artificial Intelligence), Data, Information Technology, Software Engineering |
Prowess Consulting, a technology consulting firm, is seeking a junior-level System Administrator/System Engineer/Test Engineer to join their team. This role is a hybrid technical position focused on researching, testing, and developing content for hardware benchmarking and stress testing.
- Location: Remote (Must reside in one of the specified 19 states).
- Work Type: Temporary, Part-Time, Hourly (Collaboration required during Pacific Time Zone hours).
- Pay Range: $45.00 – $60.00 per hour, DOE.
- Focus: Cloud administration, scripting, and performance testing of server infrastructure.
The Role: Testing, Scripting, and Analysis
The core of this position involves hands-on execution of tests and analysis of the resulting performance data.
- Testing & Benchmarking: Running publicly available hardware benchmarks and providing Python/PowerShell/Bash/Shell scripts or interactive steps to stress test server infrastructure hardware.
- Research & Development: Researching, testing, developing, and writing in support of benchmarking and testing activities.
- Troubleshooting: Utilizing strong troubleshooting and creative problem-solving skills to resolve issues encountered during testing.
Required Qualifications: Cloud and Scripting Foundation
The ideal candidate has foundational experience in major cloud platforms and a working knowledge of scripting for automation and testing.
- Education: Associate degree in a technical field (Computer Science, Computer Engineering, or related field) required.
- Cloud Experience: 2+ years’ experience or working knowledge administrating AWS, Azure, GCP, or Oracle cloud.
- Scripting: 2+ years’ or working knowledge with scripting languages such as Python and Batch/Shell scripts.
- Documentation: Ability to take clear notes and write concise technical documentation.
- Analysis: Ability to analyze/interpret test results and provide recommendations to improve testing.
Nice to Have Skills (Indicating Lab/Enterprise Focus):
Experience in these areas indicates a strong fit for the lab environment Prowess supports.
- System Administration: Experience in Windows and/or Linux administration.
- Lab/Infrastructure: Experience with building sandbox and lab environments and configuring enterprise storage.
- Advanced Technologies: Experience with Kubernetes, AI/ML workloads, Virtualization (VMware, Hyper-V, Nutanix), and databases (Microsoft SQL, MySQL).
Job Features
| Job Category | Cloud Engineering, Software Engineering |
CAM Property Services is scaling rapidly and seeking a Systems Administrator to fully own and optimize its Aspire business management platform. This is a business systems role—not traditional IT—focused on connecting sales, operations, and finance by ensuring effective use, clean data, and strong decision-making capabilities across the organization.
- Location: Torrance, CA (Hybrid) or Remote (U.S.)
- Salary Range (SoCal/Hybrid): $110,000 – $150,000 (Senior level up to $150K)
- Salary Range (Remote): $100,000 – $135,000
- Focus: Aspire administration, operational efficiency, data integrity, and reporting.
Key Responsibilities: System Ownership and Operational Bridge
You will be the bridge between technology and operations, ensuring the Aspire platform supports growth across critical service workflows.
- Aspire Administration: Serve as the go-to Aspire expert, administering users, roles, permissions, and workflows.
- Module Configuration: Configure critical service workflows, including the estimating, scheduling, job costing, and invoicing modules.
- Data Integrity: Maintain data integrity for contracts, jobs, and clients, ensuring clean data drives results.
- Training & Documentation: Create SOPs and comprehensively train staff across operations, finance, and sales to maximize system adoption.
- Reporting & Strategy: Build dashboards, reports, and KPI insights to support leadership decisions as the company scales.
Required Qualifications: Service ERP Expertise
The ideal candidate has hands-on experience as an ERP/CRM administrator, particularly in companies with service-based workflows.
- Experience–5 years of ERP/CRM administration experience.
- Aspire is strongly preferred, but experience with similar platforms like Salesforce, NetSuite, or ServiceTitan is acceptable.
- Workflow Mastery: Strong grasp of service workflows, including estimating, scheduling, job costing, and invoicing.
- Communication & Training: Experienced in training users and documenting SOPs, coupled with excellent communication and problem-solving skills.
- Technical Skills: Proficiency with Excel and reporting tools.
- Preferred: Direct industry experience (landscaping, janitorial, construction, or property services) and familiarity with Power BI or Tableau.
Job Features
| Job Category | Bussiness and finance, Data, Sales & Customer Success |
Gen3 Technology Consulting (a Woman-Owned Small Business) is seeking an experienced SAP Basis Administrator to provide expertise and senior-level consulting to Federal Prison Industries (FPI/UNICOR). The role is focused on the migration and maintenance of the S/4HANA system and its server architecture within a Windows and Amazon cloud environment, while ensuring stringent security controls, particularly regarding inmate access.
- Location: Remote, US (Hiring focus in 20 specified states).
- Level: Mid-Level (Functioning as a senior consultant).
- Focus: S/4HANA, Cloud Migration, SAP Basis Security, and STIG Compliance.
Key Responsibilities: Administration, Security, and Project Leadership
The administrator will provide hands-on technical support, strategic advice, and project management expertise for the entire SAP landscape.
- S/4HANA Management: Provide SAP Basis administration assistance for both the current SAP ECC system and the upgraded S/4 HANA system.
- Security & Compliance: Assist with securing inmate access in the SAP environment. Requires a working knowledge of STIGs (Security Technical Implementation Guides) for a SAP HANA database.
- Project & Strategy: Provide project management expertise and senior-level consulting in SAP Basis administration. Research and plan the new system development lifecycle for S/4HANA.
- Integration & Configuration: Assist with SAP Basis configuration of SAP ERP systems and management of third-party interfaces (OpenText, ShipERP, PBS archiving).
- Knowledge Transfer: Provide guidance, training, and knowledge transfer to current FPI staff on a regular schedule.
Minimum Qualifications: Specialized Federal Experience Required
This role requires a highly specific mix of SAP, project management, and government security experience, with the technical knowledge to stand up a HANA system.
- SAP Basis Experience: Minimum of three (3) years of experience as an SAP Basis resource.
- Consulting & Installation: Minimum of two (2) years of experience consulting as an SAP Basis Administrator with knowledge of a fresh install of a Linux-based HANA database.
- Configuration & Project Management: Minimum of two (2) years of experience in both project management and SAP configuration.
- Security & Cloud: Minimum of one (1) year of experience assisting with securing inmate access in the SAP landscape (including the upgraded HANA system in a Cloud environment).
- Compliance: A working knowledge of STIGs for a SAP HANA database is required.
- Clearance Eligibility: Must be a U.S. citizen or Green Card holder and meet residency requirements to be eligible for a government security investigation.
Job Features
| Job Category | Project & Program Management |
The Green Technology Group, LLC (TGTG) is seeking an Experienced, Part-Time System Administrator to support their Guest Wireless Service delivery program for Federal and Commercial Markets. This role is responsible for the full lifecycle of Wi-Fi systems, from on-site physical installation and configuration to remote monitoring and security.
- Location: Remote
- Work Type: Part Time
- Travel: Up to 25% nationwide for on-site work.
- Security: Ability to pass a U.S. federal government background security check, or Public Trust clearance.
Essential Duties & Responsibilities: Wi-Fi Lifecycle Management
This role requires a blend of hands-on physical work, remote troubleshooting, project management, and compliance adherence.
- Installation & Configuration: Responsible for Guest Wi-Fi systems installation, specification determination, configuration, monitoring, troubleshooting, and administration.
- On-Site Support (25% Travel): Travel to support on-site installation of network hardware, conduct testing, adjust configurations, produce heat maps, complete surveys, and update documentation.
- Project Management & Reporting: Support IT projects from inception to completion, ensuring tasks are completed on time and within budget. Create and maintain network documentation, hardware inventories, status reports, KPIs, and metrics data.
- Troubleshooting & Security: Troubleshoot associated hardware/software remotely and on-site. Maintain the security and stability of the network solutions.
- Service Desk: Create, track, and resolve service desk action items and tickets.
Required Skills & Experience: Wireless Networking & Federal Compliance
The ideal candidate has proven experience managing wireless networks and is familiar with federal IT standards.
- Experience: 3–5 years in operations and maintenance of systems and networks, specifically with installing, monitoring, and maintaining multiple wireless networks remotely and on-site.
- Clearance: Ability to obtain and maintain at a minimum Public Trust government clearance.
- Soft Skills: Ability to rapidly prioritize competing requirements, simplify customer requirements, and communicate effectively across technical and non-technical teams.
- Desired Qualifications (Highly Preferred):
- Familiarity with Government Policies and Procedures related to IT implementation (NIST 800-171).
- Certifications preferred: CCNA; CCNE; MSFT Engineer; CompTIA+; CISSP; or similar.
- Knowledge of the DoD and/or Veteran environment.
Job Features
| Job Category | Project & Program Management |
The Green Technology Group, LLC (TGTG) is seeking an Experienced, Full-Time System Administrator to support their Guest Wireless Service delivery program for Federal and Commercial Markets. This role is responsible for the full lifecycle of Wi-Fi systems, from on-site physical installation and configuration to remote monitoring, security, and customer support.
- Location: Remote
- Work Type: Full Time
- Travel: Up to 25% nationwide for on-site work.
- Security: Ability to obtain and maintain at a minimum Public Trust government clearance.
Essential Duties: Wi-Fi Lifecycle, Support, and Project Management
This position is highly hands-on, requiring a blend of technical expertise, customer service, and project coordination.
- Installation & Configuration: Responsible for Guest Wi-Fi systems installation, specification determination, configuration, monitoring, troubleshooting, and administration.
- On-Site Support (25% Travel): Travel to support on-site installation of network hardware, conduct testing, adjust configurations, produce heat maps, complete surveys, and update documentation.
- Customer Support: Answer incoming customer support calls, triage and resolve issues, and record actions. Create, track, and resolve service desk action items.
- Project Management & Compliance: Support IT projects from inception to completion, ensuring compliance with contract terms. Maintain the security and stability of network solutions.
- Documentation & Reporting: Produce detailed technical project documentation, meeting materials, analysis, and reports. Create and maintain network documentation, hardware inventories, KPIs, and metrics data.
Required Qualifications: Wireless & Government Experience
The ideal candidate has proven experience managing wireless networks and is familiar with the necessary federal IT standards and security clearances.
- Experience: 3–5 years in operations and maintenance of systems and networks, specifically with installing, monitoring, and maintaining wireless networks.
- Education: Bachelor’s degree (or equivalent experience).
- Clearance: Ability to obtain and maintain at a minimum Public Trust government clearance.
- Soft Skills: Strong verbal and written communication skills; ability to rapidly prioritize competing requirements; strong problem-solving approach.
- Desired Qualifications (Preferred):
- Certifications preferred: CCNA, CCNE, CompTIA+, or CISSP.
- Knowledge of NIST 800-171 (Government Policies and Procedures related to IT implementation).
- Knowledge of the DoD and/or Veteran environment.
Job Features
| Job Category | Customer Success, Project & Program Management, Technical Services |
This is a senior, top-tier technical authority role responsible for managing large-scale enterprise infrastructure, with a critical focus on domain and identity services. The position requires extensive experience in designing secure, scalable architectures and providing high-level escalation support.
- Location: 100% Remote
- Employment Type: Full-Time/Permanent
- Compensation: $130,000 – $150,000 Per Year
Key Responsibilities: Architecture, Security, and Escalation
The role's core function is to ensure the high availability and security of the enterprise-level domain environment, acting as the technical expert for strategic design and troubleshooting.
- Domain Design & Maintenance: Design and maintain enterprise-level domain environments, including the structure and identity synchronization.
- Policy & Security: Lead policy design and management, implementing security baselines and ensuring compliance.
- Identity Management (IdM): Develop and implement identity and access management strategies, integrating advanced security policies.
- Automation: Utilize strong scripting and automation skills to optimize infrastructure and operational processes.
- Escalation Support: Provide top-tier escalation support for all domain-related incidents and performance optimization.
Required Qualifications: Specialized Enterprise Experience
This position demands over a decade of systems administration experience, with a significant portion dedicated to domain services in large, complex organizations.
- Experience: Twelve years of progressive systems administration experience, with seven years specifically focused on domain services in large enterprises.
- Certification: Certification in domain and identity management is required.
- Technical Skills: Expertise in Core Technologies, including Domain Services, Policy Management, Infrastructure Automation, Identity Management, and Security Compliance.
- Soft Skills: Excellent leadership and communication skills.
Job Features
| Job Category | Digital Creative, Software Engineering, Strategy & Consulting, Support Service |
Paylocity, an award-winning provider of cloud-based HR and payroll software solutions, is seeking a Systems Administrator to support its internal server environment. This role is crucial for executing regular upgrades, maintenance, and monitoring system performance to ensure reliable operation and high availability of business-critical systems.
- Location: Remote, US
- Job Type: Full-time
Primary Responsibilities: Operations, Maintenance, and Troubleshooting
This position involves a blend of routine operational work, minor engineering tasks, and acting as a technical resource for the entire organization.
- System Maintenance: Perform routine engineering and operational work, including installing, configuring, and executing regular upgrades and maintenance on software applications.
- High Availability: Monitor system health and performance, troubleshoot issues, and implement solutions to enhance system efficiencies and ensure reliable operation.
- Escalation Support: Act as an escalation point for the End User Computing team and assist in resolving daily incidents and completing tech-related projects.
- Automation & Documentation: Proficiently use PowerShell and other Configuration Management tools (SCCM, Ansible, Chef, etc.). Create and maintain the knowledge base with any changes/updates.
- On-Call: Participate in On-Call rotation for system downtime or failure/Active Red-Alerts.
Required Education and Experience:
The ideal candidate has solid foundational experience in Microsoft enterprise environments, virtualization, and basic networking.
- Experience: 2-4 years’ experience in System Administration.
- Core Microsoft Expertise: Advanced technical knowledge of:
- Windows operating systems (Windows 10, Server 2016, and Server 2019).
- Microsoft Exchange and Microsoft 365 services.
- Active Directory (permissions, Group Policy, etc.).
- Virtualization & Networking: Intermediate knowledge of VMware (vSphere, ESX, etc.) and knowledge of layer-2 and layer-3 networking protocols.
- Automation: Proficient in PowerShell and experienced with Configuration Management tools.
- Education: BS degree in computer science or related field or equivalent experience.
Job Features
| Job Category | Operations Management, Software Engineering |
RYZE (a mission-driven wellness company specializing in mushroom coffee and superfoods) is seeking a technically skilled Customer Experience (CX) System Administrator. This role is the primary owner responsible for the setup, optimization, and maintenance of all tools and platforms that run the Customer Service operations, ensuring seamless, scalable, and exceptional customer interactions.
- Location: Remote - USA
- Focus: Zendesk Administration, Workflow Automation, and CX Tech Stack Integration.
Key Responsibilities: System Architecture and Operational Efficiency
You will serve as the technical engine behind the CX team, ensuring systems work smarter to reduce manual effort and improve key customer metrics.
- Zendesk Administration: Serve as the primary administrator for Zendesk (Admin Certification preferred). Configure all key elements, including user roles, groups, macros, triggers, automations, SLAs, and custom fields.
- Automation & Optimization: Design and implement automation workflows to streamline ticket handling, significantly reduce manual tasks, and improve response times.
- System Health & Integration: Monitor system health, troubleshoot errors, and maintain uptime and data accuracy across all integrated systems.
- Cross-Functional Liaison: Act as the critical link between Customer Service, Product, IT, and Marketing for all CX system-related initiatives, partnering on API integrations and feature rollouts.
- Reporting & Data: Build and maintain dashboards and reports tracking critical metrics like SLAs, CSAT, NPS, ticket volume, and team performance, leveraging advanced spreadsheet skills (Google Sheets/Excel) and data visualization platforms (Looker, Tableau).
What RYZE is Looking For:
The ideal candidate combines strong technical administration experience with a deep understanding of customer operations.
- Experience: 3+ years of experience in Customer Service Systems Administration, CX Operations, or Technical Support Operations.
- Core Proficiency: Proven proficiency in Zendesk Administration is essential.
- Technical Acumen: Strong understanding of workflow automation, logic building, and API integrations.
- Bonus Points: Experience supporting BPO or vendor-managed operations, familiarity with Shopify or the broader eCommerce tech stack, and experience implementing AI or automation tools in a CX environment.
Job Features
| Job Category | Customer Success, Data, Operations Management, Software Engineering, Support Service |
8 am (formerly AffiniPay) is seeking a People Systems and Workday Administrator to serve as a strategic partner in managing and optimizing their People and Financial systems ecosystem, with a primary focus on Workday HCM and Workday Financials. This role is accountable for enabling scalable, efficient, and integrated technology solutions to support organizational growth.
- Location: Remote - US (Preferably based in Austin, Texas)
- Focus: Workday HCM, Workday Financials, Strategic Systems Roadmap, and Operational Accounting.
Key Responsibilities: Full-Stack Workday Management
This position requires hands-on configuration, strategic roadmap ownership, complex reporting development, and strong integration/change management skills across the HR and Finance domains.
- Workday Financials Leadership: Lead the design, development, and maintenance of Workday Financials. Execute configuration changes to Core Financials, Suppliers, Banking, Procurement, and Expenses modules.
- Complex Reporting: Build reports including balance sheets, income statements, account balance matrix, intercompany eliminations, and custom reports for People Analytics and Finance.
- System Strategy & Governance: Own the roadmap and execution of systems projects (integrations, upgrades, automations). Lead design, implementation, optimization, and governance of Workday and other enterprise systems.
- Configuration & Process: Design complex business processes, including calculated fields, conditional rules, and custom approver roles. Maintain and configure all key Workday HCM modules (Compensation, Talent, Recruiting, etc.).
- Integration & Compliance: Monitor and troubleshoot Workday integrations (payroll, benefits, ATS, finance). Ensure compliance with data privacy, security, and confidentiality standards.
Required Experience and Technical Depth:
The ideal candidate has a deep, proven background not just in Workday configuration, but in the underlying accounting principles that drive the Financials module.
- Workday HCM: 5+ years of experience in People Operations or HRIS systems management, with direct experience in Workday HCM.
- Workday Financials: Minimum 3 years of hands-on technical experience in Workday Financials.
- Accounting/Audit: Minimum 3 years of operational accounting and financial IT controls audit experience.
- Financial Expertise: Strong understanding of GL accounting behind operational transactions, including elimination entries and CTA (Cumulative Translation Adjustment) calculations.
- Integration Proficiency: Proven experience with system integrations for banks, credit cards, foreign exchange rates, and financial reconciliation systems.
- Nice to Have: Experience with Workday Accounting Center, EIBs, Workday Studio, or Workday Extend.
Job Features
| Job Category | Strategy & Consulting, Support Service |