AI2IO, a premier engineering and consulting firm specializing in innovative, mission-critical solutions across hyperscale data centers and advanced infrastructure, is seeking a Cloud Security Administrator. This internal-facing role is the frontline defense for securing the organization's cloud environment, ensuring resilience and compliance with frameworks like SOC 2 and NIST.
This is a Full-time, Remote position available anywhere in the United States. Salary is competitive and designed to out-compete typical job board ranges for well-qualified candidates.
Job Summary and Security Mandate
The Cloud Security Administrator is responsible for managing identity, access, and security policies across the cloud infrastructure, data, and applications, with a heavy emphasis on the Azure/Microsoft ecosystem. This role requires continuous monitoring, proactive configuration hardening, incident response, and strong collaboration with IT and DevOps teams.
Essential Functions:
- Security Controls & Compliance:
- Implement and enforce security baselines and encryption standards.
- Align cloud configurations with major compliance frameworks (SOC 2, ISO 27001, NIST 800-171, FedRAMP) to meet regulatory requirements.
- Monitoring & Incident Response:
- Continuously monitor cloud environments using tools like Microsoft Defender for Cloud and SIEM platforms (e.g., Microsoft Sentinel).
- Investigate and respond to security alerts and incidents, coordinating remediation and performing post-incident analysis.
- Configuration Hardening:
- Ensure all cloud components (VMs, containers, networks, storage) are configured securely following best practices (e.g., firewalls, patch management, network segmentation).
- Regularly audit and harden cloud configurations, addressing vulnerabilities promptly.
- Data Protection:
- Manage and implement data protection measures, including backup/recovery, Data Loss Prevention (DLP) policies, and encryption for data at rest and in transit.
- Enforce data retention and access controls to protect sensitive information.
- Automation & Policy Enforcement:
- Utilize automation tools and scripts to enforce security policies and perform compliance checks (e.g., Azure Policy or CI/CD integrations).
- Develop and maintain security playbooks and automated responses for common cloud security events.
Position Requirements and Technical Qualifications
The successful candidate must have significant hands-on experience with Microsoft's cloud security tools, identity management, and compliance frameworks, backed by substantial IT and security experience.
- Experience (Mandatory):
- Bachelor’s degree plus 5+ years of progressive IT or information security experience (with at least 2 years in a cloud security administration or similar role).
- Strong hands-on experience with cloud security tools and platforms (especially Microsoft Defender suite and Azure security services).
- Solid knowledge of Entra ID (Azure AD) administration, including IAM, RBAC, Conditional Access policies, and privilege management.
- Cloud & Compliance Proficiency:
- Familiarity with securing cloud infrastructure in Azure or similar cloud environments (VMs, containers, storage, networks, Key Vault).
- Experience securing Microsoft 365 services (Exchange Online, SharePoint, Teams) and Power Platform components.
- Working knowledge of industry security frameworks (SOC 2, ISO 27001, NIST CSF/800-171, CIS) and their application in cloud environments.
- Experience with SIEM/SOAR tools (Microsoft Sentinel or equivalent) and incident response processes.
- Certifications: Relevant security certifications (e.g., Microsoft Azure Security Engineer, CCSP, CISSP, or similar) are a plus.
- Travel: Up to 5% travel may be required.
Job Features
| Job Category | Cloud Engineering, Data |
Amivero is seeking an API Technical Support Engineer to serve as a Customer Integration Specialist for mission-critical government IT systems. This hybrid role provides Tier I–III technical support for API integrations and related systems, acting as a crucial bridge between engineering teams and customer-facing API coaches.
This is a Regular Full-Time position in the U.S., and U.S. Citizenship is required to obtain a Public Trust clearance (DHS USCIS Public Trust preferred).
Role Summary and API Troubleshooting Mandate
This engineer will troubleshoot complex API issues, mentor junior staff, and translate technical resolutions into clear, customer-friendly guidance. The role requires strong problem-solving skills, hands-on API debugging experience, and the ability to operate across a modern DevOps stack to support high-visibility government systems.
Key Responsibilities:
- Technical Liaison: Act as the primary technical liaison between engineering teams and the Customer First staff, translating technical resolutions into actionable customer guidance.
- Tier I–III Support: Provide support for API-related issues, including integration errors, authentication failures, connectivity problems, schema mismatches, and performance concerns.
- Advanced Diagnostics: Diagnose and troubleshoot APIs across environments leveraging Ruby, Java, Drupal, AWS, Kubernetes, and CI/CD pipelines.
- API Expertise: Apply strong knowledge of APIs (REST, JSON, XML) and authentication methods (OAuth2, API keys, JWT).
- Developer Coaching: Partner with Customer First API Coaches to coach external users on effective API adoption, developer portal usage, and best practices.
- Documentation: Document and maintain knowledge base articles, FAQs, and integration guides, ensuring customer-facing content is accessible and accurate.
- Collaboration & Improvement: Collaborate with engineering, DevOps, and SRE teams to address recurring technical issues and proactively identify patterns to recommend product or documentation changes.
- Monitoring: Monitor and analyze API performance and system health, escalating critical incidents per SRE and security protocols.
Required Experience and Technical Qualifications
The ideal candidate must have significant experience supporting complex API products in enterprise/production environments and be able to read/debug code in primary application languages.
- Experience (Mandatory):
- 5+ years in technical support, developer relations, or API product support (Tier II/Tier III level).
- Demonstrated experience in troubleshooting API integrations in enterprise environments.
- Prior experience supporting developers and technical end users in high-visibility or production environments.
- Technical Skills:
- Strong knowledge of APIs (REST, JSON, XML, and authentication methods like OAuth2, API keys, JWT).
- Ability to read/debug code in Ruby and Java to support troubleshooting and relay findings to developers.
- Practical knowledge of AWS, Kubernetes, CI/CD pipelines, and monitoring/observability tools (e.g., Splunk, Datadog, CloudWatch).
- Familiarity with Drupal-based developer portals and API documentation frameworks (e.g., Swagger/OpenAPI).
- Special Requirements:
- U.S. Citizenship is required to obtain Public Trust Clearance.
- Preferred Qualifications:
- Experience in customer-facing technical roles (solutions engineer, developer advocate, etc.).
- Git/GitHub proficiency and CI/CD exposure.
- Familiarity with federal IT environments or DHS/USCIS systems.
- Understanding of basic networking (HTTP, SSL/TLS, DNS, proxies) and Linux/Unix command line.
Job Features
| Job Category | Customer Success, Data, Support Service, Technical Services |
Freshpaint, a rapidly growing company that provides a data governance layer to make web analytics tools HIPAA-compliant for the healthcare industry, is seeking a Support Engineer. This role is critical for resolving technical customer issues end-to-end for a technically complex product that enables healthcare marketers to promote access to care while safeguarding patient privacy.
This is a Full-time, Fully Remote (U.S. only) position with a compensation range of $97,000 – $130,000/yr plus generous equity. The company operates a unique benefit of Half-day Fridays, every Friday.
Role Summary and Code-Level Troubleshooting Mandate
This is a high-impact, customer-facing technical role. You will dive into the product's codebase and architecture to guide customers and resolve issues. You are expected to be highly autonomous, prioritize ruthlessly, and act as the voice of the customer to influence the product roadmap.
In This Role You Will:
- End-to-End Ownership: Own the resolution of assigned customer issues from end to end, ensuring prompt and effective technical support that meets high standards.
- Code-Level Diagnosis: Dig into the code base and architecture to understand how the product works. Work with Go, TypeScript, and SQL to diagnose and resolve customer issues.
- Customer-Facing Expertise: Provide expert technical support for the entire customer lifecycle, including pre-sales and onboarding.
- Product Advocacy: Act as the voice of the customer based on frontline knowledge, working alongside Product Managers to define and shape product goals, roadmap, priorities, and strategy.
- Documentation: Contribute to comprehensive technical and internal documentation (runbooks/procedures) to ensure clarity and share knowledge.
- Communication: Clearly communicate customer issues internally and externally in a way that both technical and non-technical teams can understand.
Required Experience and Technical Qualifications
The ideal candidate blends strong technical aptitude (including coding and debugging) with exceptional communication and customer empathy, having experience in a fast-paced, customer-facing technical role.
- Experience (Mandatory):
- Minimum 2 years of experience in a technical role (support engineer, solutions engineer, software engineer, or similar).
- Minimum 2 years of experience in a customer-facing role.
- Technical Skills:
- Experience with modern programming languages, such as Go or JavaScript, meaning you can write code.
- Proficiency in front and back-end technologies.
- Demonstrated ability to research a problem thoroughly, figure things out on your own, and troubleshoot technical issues efficiently.
- Soft Skills:
- High empathy and a focus on the customer experience.
- Strong communication skills and intuition for communication strategy at every level.
- Detail-oriented with superior organizational skills and the ability to balance multiple projects and deadlines.
- Ability to get things done fast, learn quickly, and take ownership to solve problems.
Job Features
| Job Category | Information Technology, Support Service |
Bentley Systems, a world-leading software company providing solutions for architecture, engineering, and construction, is seeking a talented Technical Support Engineer to join its Global Technical Support team. This role is highly interactive, focused on providing expert technical application support, training, and consulting for civil engineering design software.
This is a Full-time, Hybrid, or Remote position. Candidates must be based on the West Coast or the Central U.S.
Role Summary and Civil Design Mandate
You will serve as the primary support liaison between Bentley and its users, engaging with various civil engineering professionals and government organizations. Your work will involve resolving complex application questions, teaching best practices for design software, and influencing future product development.
Your Day-to-Day:
- Expert Technical Support: Provide technical application support to users, answering complex questions on software use for various civil engineering projects, including roadway design, site design, storm/sanitary sewer design, and rail design.
- Training & Consulting: Teach engineers and designers how to best use civil engineering and survey software tools, and act as a consultant to organizations implementing Bentley's design software.
- Content Creation: Produce ** training materials and multimedia materials** used to train users.
- Issue Resolution: Resolve clients' application questions over the telephone in areas of system configurations/setup, product functionality, and bugs/enhancements.
- Product Feedback: Convey user feedback to product development staff, presenting user requirements as specifications for program command and workflow enhancements.
- Collaboration: Interact with the Development group, Professional Services, Quality Assurance, Marketing, and Sales teams.
Required Experience and Technical Qualifications
The ideal candidate possesses a Civil Engineering background, practical experience in key civil design areas, and prior familiarity with industry-standard design software.
- Education (Mandatory): Civil Engineering degree or equivalent training and experience.
- Experience (Preferred):
- 1–5 years of experience in road, rail, and site design is preferred.
- Professional Engineer (PE) license is a bonus.
- Software Experience (Strongly Preferred): Prior experience with OpenRoads Designer, InRoads, GEOPAK, MicroStation, AutoCAD, or Civil3D.
- Core Skills: Excellent written and verbal communication skills (English language proficiency), strong critical thinking skills, and a desire to solve problems.
Job Features
| Job Category | Software Engineering, Support Service, Technical Services |
The Irth team is seeking a Technical Support Engineer to drive reliability by resolving critical support issues for pipeline operations, focusing on cutting-edge data management and data analytics technology in the Oil & Gas industry.
This is a Full-time, Hybrid/Remote position with the organization based in Columbus, Ohio. The role may require working flexible hours and participation in an on-call rotation (weeklong rotation).
Role Summary and Technical Mandate
The ideal candidate has significant experience with pipeline integrity data systems and will be responsible for providing advanced technical support, troubleshooting complex software problems, and ensuring minimal disruption to customer operations. This role requires expertise in SQL database management and familiarity with specialized industry data.
Key Responsibilities:
- Advanced Technical Support: Respond to and resolve customer issues via phone, email, or conference calls; troubleshoot and diagnose complex software problems; provide solutions and workarounds; and escalate unresolved issues to specialized teams.
- Database & Data Analysis: Utilize SQL database knowledge for writing queries, troubleshooting, data analysis, performance issues, and understanding/interpreting data.
- Documentation & Training: Develop and maintain technical documentation and user guides; create and maintain knowledge base content; and train and mentor other technical support staff.
- Collaboration: Work closely with other support staff, IT teams, and Development/QA teams to resolve complex issues and improve product quality.
- Customer Engagement: Maintain clear and effective communication with customer engineers and senior management, providing timely updates and documenting interactions in the ticket management system.
Required Experience and Technical Qualifications
The candidate must possess 3-5 years of technical support experience with a strong foundation in SQL database technologies and familiarity with the unique data systems used in pipeline integrity management.
- Experience (Mandatory):
- Minimum of 3–5 years of experience in technical support, IT support, or a pipeline integrity technical support-related role, with experience engaging with customer engineers and senior management.
- Experience in troubleshooting and resolving complex technical issues.
- Familiarity with ILI data, PODS, and related pipeline integrity data, as well as the challenges inherent in modeling and analysis of these datasets.
- Technical Skills:
- SQL database knowledge – writing queries, troubleshooting, data analysis, performance issues, understanding & interpreting data, etc.
- Significant experience with database technologies such as SQL Server / Azure SQL, Oracle, stored procedures, indexing strategy, and performance optimization.
- Proficiency in operating systems (Windows, macOS, Linux).
- Experience with tools like Azure DevOps and Ticket management systems.
- Bonus Points: Experience with Azure Application Insights logs, interpreting Exception messages from .NET Framework, and stack traces.
- Soft Skills: Strong problem-solving and analytical skills; excellent communication and interpersonal skills.
Job Features
| Job Category | Technical Services |
Lambda, The Superintelligence Cloud, which builds Gigawatt-scale AI Factories, is seeking an experienced HPC Support Engineer to join its Operations department. This role is highly technical, focusing on providing expert support for complex software and hardware issues within their deep learning cloud and High-Performance Computing (HPC) infrastructure.
This is a Full-time, Remote (USA) position with a competitive compensation range of $137K – $206K annually. The role is part of a 24/7 coverage model and requires working one of three set schedules, including potential weekend and evening shifts.
Role Summary and Technical Support Mandate
You will be expected to dive deep into complex challenges related to large-scale AI/ML and HPC workloads. The role requires a strong focus on advanced Linux system administration, cluster orchestration (Kubernetes/Slurm), and high-throughput networking technologies.
What You’ll Do:
- Advanced Troubleshooting: Dive into complex software and hardware issues and provide timely, effective solutions to customers.
- Escalation & Mentorship: Take escalations from peers while providing training and education to enhance team capabilities.
- Product Collaboration: Collaborate closely with engineering teams to identify customer pain points and develop innovative solutions, contributing expertise to shape the future of the deep learning cloud.
- Documentation & Improvement: Craft comprehensive documentation of solutions and contribute to enhancing support procedures.
- Project Work: Work cross-functionally on project work, focusing on creating and improving support tooling.
- On-Call: Participate in a rotating on-call schedule responsible for major incidents and major customer alerts.
Required Experience and Technical Qualifications
The ideal candidate has extensive experience in cloud/systems engineering, deep Linux expertise, and specific knowledge of GPU-related hardware and software components critical to AI/ML and HPC environments.
- Experience (Mandatory):
- 7+ years in cloud support operations or systems engineering.
- Very strong understanding and experience with Linux (Ubuntu) system administration.
- Proven experience in HPC environments, with a strong preference for Kubernetes and/or Slurm for cluster orchestration.
- Strong experience with public cloud platforms (AWS, Azure, GCP) or GPU cloud providers.
- AI/HPC Specific Knowledge:
- Experience with CUDA, NCCL, NVLink, MIG, GPUDirect RDMA.
- Experience with high-throughput networking technologies (IB/RoCE).
- Knowledge of distributed AI/ML or HPC workloads.
- Knowledge of TCP/IP, VPN, and firewalls in cloud environments.
- DevOps & Troubleshooting:
- Proficiency with monitoring/logging tools (Prometheus, Grafana, Datadog).
- Strong skills in log analysis, debugging kernel-level issues, and performance profiling.
- Experience with virtualization and container (Docker, Kubernetes) technologies.
- Soft Skills: Ability to work independently and mentor junior support engineers.
- Nice to Have (Bonus Points):
- Very strong experience with Python (including virtual environments like venv, conda, pyenv).
- Experience with Storage providers and technologies (VAST, CEPH, Lustre, Weka, DDN).
- Familiarity with Infrastructure-as-Code (IaC) tools (Terraform, Puppet, Ansible, Chef, etc.).
- Nvidia and InfiniBand certifications.
Job Features
| Job Category | Cloud Engineering, Support Service, Technical Services |
Flock Safety, a leading safety technology platform providing cloud software and hardware for crime prevention to communities and law enforcement, is seeking a Technical Support Engineer. This role is responsible for incident management, advanced technical troubleshooting, and collaborating with Product and Engineering teams to drive resolution of escalated issues.
This is a Full-time, Remote (USA) position with a compensation range of $90,000 – $95,000 annually, plus Stock Options (Equity). A condition of employment requires the ability to obtain and maintain Criminal Justice Information Services (CJIS) certification.
The Opportunity and Impact
As a Technical Support Engineer within the Customer Experience organization, you will act as the primary technical point of contact for hardware and software support cases. The role requires advanced troubleshooting skills, the ability to validate issues, and the creation of "engineering-ready" tickets for true defects.
How You’ll Make an Impact:
- Advanced Troubleshooting: Troubleshoot and resolve escalated issues by analyzing system logs, error codes, and customer incidents, and reproduce software issues in production/dev environments.
- API & Database Support: Execute and understand basic SQL queries, including database updates, and utilize API tools like Postman to test and validate API-related issues.
- Authentication Support: Support SSO and non-SSO authentication systems such as Azure, Okta, and Auth0.
- Incident Management: Manage the incident management process, ensuring visibility and awareness across the business, and triage/escalate critical issues to the Engineering team.
- Continuous Improvement: Identify trends and perform proactive analysis on support cases, partnering with Product teams to drive continuous improvement and develop customer workarounds.
- Defect Reporting: Write technical defect reports with clear reproduction steps for Engineering teams.
Required Skillset
The ideal candidate has strong technical troubleshooting and communication skills, with mandatory experience supporting cloud-based SaaS solutions and foundational knowledge in SQL and APIs.
- Experience (Mandatory):
- 4+ years of advanced technical support experience.
- Prior experience supporting cloud-based SaaS solutions (Salesforce Incident Management experience is a plus).
- Strong technical troubleshooting skills, including reading logs, interpreting error codes, and reproducing issues.
- Experience writing technical defect reports with clear reproduction steps for Engineering teams.
- Technical Knowledge:
- Experience executing and understanding basic SQL queries.
- Familiarity with API tools like Postman.
- Experience supporting SSO systems (Azure, Okta, Auth0).
- Clearance Requirement: Ability to obtain and maintain Criminal Justice Information Services (CJIS) certification.
- Soft Skills: Exceptional verbal and written communication skills, with the ability to convey complex technical issues clearly and empathetically.
Job Features
| Job Category | Information Technology, Support Service, Technical Services |
Imply, the company built by the creators of Apache Druid and focused on big data analytics, and their new observability warehouse, Imply Lumi, is hiring a Senior Technical Support Engineer. This role is central to the Support Team, providing deep technical troubleshooting and partnership to ensure customer success with the Imply Druid platform and the new Lumi offering across multiple cloud and hosted environments.
This is a Full-time, Remote position with a compensation range of $115,000 - $155,000 annually, plus eligibility for the equity plan.
Role Summary and Deep Troubleshooting Mandate
This is a high-impact, customer-centric role requiring a dynamic and technology-savvy individual who can resolve diverse, real-time problems. You will leverage technical and interpersonal skills to partner with Engineering, Customer Success, and Product teams to drive customer issues to resolution on a complex, distributed data platform.
Responsibilities:
- Deep Troubleshooting: Perform deep troubleshooting and resolve customer issues on the Imply Druid platform within specified Service Level Agreements (SLAs).
- Platform Coverage: Attend to operational issues on Imply’s SaaS offering (Polaris), Imply Hybrid hosted on AWS, and self-hosted clusters on major Cloud platforms (AWS, GCP, and Azure).
- Complex Diagnosis: Diagnose, reproduce, and resolve a wide range of issues spanning Imply components, including Pivot (data visualization), Clarity (monitoring), backend DB (Mysql, Postgres), deep storage (HDFS, S3, Azure blob), and ZooKeeper, sometimes involving clusters with hundreds of nodes.
- Documentation & Enablement: Write technical content in the form of knowledge-based articles dedicated to operational efficiency to empower teammates and customers.
- Issue Reporting: Assess the business impact of issues/defects/requests and create detailed reports in Jira for the Engineering team.
- On-Call: Participate in an on-call rotation to cover after-hours and weekend/holiday escalations.
Required Experience and Technical Qualifications
The ideal candidate has extensive experience in technical support for complex, distributed systems, with strong skills in Linux, big data platforms, and SQL proficiency.
- Experience (Mandatory):
- 5+ years of experience in technical support or customer-facing roles.
- Core Technical Skills:
- Extensive working knowledge of Linux platforms and system administration.
- Strong troubleshooting skills and technical knowledge to logically approach problems.
- Good understanding and working knowledge of big data platform ecosystems and distributed systems.
- Good understanding and working knowledge of relational database management and proficiency in SQL.
- Soft Skills: Excellent writing and communication skills with attention to detail; team player mentality.
- Bonus Points (Preferred):
- Working experience on major Cloud infrastructure platforms (AWS, Microsoft Azure & GCP).
- Good understanding and working knowledge of Kubernetes.
- Experience in supporting streaming applications (Kafka, Kinesis) and ETL applications.
- Experience in supporting big data ecosystems on Cloud infrastructure or cloud SaaS applications.
- Experience in data modeling & visualization or with Splunk or other observability tools.
Job Features
| Job Category | Customer Success, Information Technology, Technical Services |
A home furnishings brand, operating since 1962, is seeking a Senior End User Support Engineer to act as the technical expert and primary engineer for their core End-User Computing (EUC) systems. This role is highly strategic, focused on the full lifecycle of device management, VDI, and asset management, with a strong mandate for automation and security.
This is a Fully Remote, Individual Contributor position. The minimum starting rate is $92,000.00 up to $115,000.00 annually.
Role Summary and EUC Strategy Mandate
As the Senior End-User Computing Engineer, you will own the analysis, design, implementation, and operation of Device Management (UEM/MDM), Technology Asset Management (TAM), and Virtual Desktop Infrastructure (VDI). Your daily focus is on driving automation, optimizing operations, and enhancing the user experience while enforcing security and compliance controls.
A Day in the Life:
- Engineering & L3 Support: Act as the primary engineer and Level 3 support for MDM, VDI, and TAM tools through ticket resolution, incident response, and alert monitoring.
- Automation & Scripting: Script and automate administrative tasks using various languages and techniques to integrate products and ease administration.
- Strategy & Product Selection: Advise as a knowledge matter expert and contribute to ** product selection** activities, recommending products and presenting pros/cons to meet organizational requirements.
- Optimization: Analyze and optimize existing deployments to minimize costs, reduce overlap, and enhance capabilities (e.g., printer support, vendor comparison).
- Documentation & Training: Create and maintain knowledge base documentation and provide technical training to Service Desk and Operations teams.
- Project Leadership: Participate, coordinate, and execute projects, advising on risks and blockers.
- Off-Hours Support: Provide after-hours, weekend, and holiday support when necessary.
Required Experience and Technical Qualifications
The ideal candidate has significant experience architecting and engineering EUC technologies, mandatory expertise in device management platforms, VDI, and automation scripting.
- Experience (Preferred): 5 years of experience in architecting or engineering End User Computing Technologies.
- Core Technical Expertise (Mandatory):
- Technical expert in End User Computing technologies, including Device Management (e.g., Workspace ONE), Technology Asset Management (e.g., Axonius, Jira Insight), and Virtual Desktop Infrastructure (e.g., Azure Virtual Desktop).
- Technical expert in device management practices for all applicable platforms (Windows, macOS, iOS, Android).
- Automation & Integrations:
- Strong experience working with common Scripting languages (Python, PowerShell, Bash).
- Experience working with DevOps pipelines for deploying and managing VDI environments (e.g., Terraform and Azure DevOps Pipeline).
- Understanding of and experience working and interacting with APIs.
- Identity & Collaboration:
- Working knowledge of SSO and MFA tools (e.g., Okta, DUO, EntraID).
- Strong understanding of End User Collaboration tools (e.g., O365, Google Workspace, Slack).
- Soft Skills: Ability to collaborate with technical peers across a highly dispersed work environment and communicate effectively with all company associates, including executive leadership.
Job Features
| Job Category | Information Technology, Operations Management |
ECP, a market-leading SaaS platform for senior living communities, is seeking an AWS Cloud Engineer to build scalable, zero-trust infrastructure and develop innovative solutions. This role will collaborate closely with the AWS Cloud Architect to maintain and enhance cloud architectures and implement Infrastructure as Code (IaC).
This is a Full-time, Fully Remote position open to candidates within the U.S. Legal authorization to work in the U.S. without sponsorship is required.
Role Summary and Well-Architected Mandate
The Engineer will be tasked with continuous innovation, development, and optimization of infrastructure within the AWS Cloud ecosystem. A core focus is engineering solutions aligned with the AWS Well-Architected Framework pillars: operational excellence, security, reliability, performance efficiency, and cost optimization.
Key Responsibilities:
- IaC & Provisioning: Provision and manage infrastructure using Infrastructure as Code (IaC) tools such as Onica Runway and AWS CloudFormation (and Terraform).
- Security & Compliance: Implement and enforce security best practices, including least privilege, encryption, and network segmentation to build a zero-trust infrastructure.
- Resilience: Implement and maintain cloud-native disaster recovery and backup strategies to ensure resilience and business continuity.
- Architecture & Design: Work closely with the AWS Cloud Architect on the design, implementation, and maintenance of infrastructure workflows that support application delivery, scalability, and feature development.
- Operations & Troubleshooting: Monitor, troubleshoot, and resolve issues across cloud services, deployments, and operational workflows.
- Documentation: Document infrastructure designs, workflows, configurations, and Standard Operating Procedures (SOPs).
- Continuous Learning: Stay current with AWS services, emerging features, and evolving best practices.
Required Experience and Technical Qualifications
The ideal candidate has significant hands-on AWS experience, proficiency in IaC (Terraform/CloudFormation), and a foundational skill in automation scripting with Node.js.
- Experience (Mandatory):
- 3+ years of hands-on experience working within the AWS Cloud ecosystem.
- Proven experience with Infrastructure as Code (IaC) tools such as Terraform and AWS CloudFormation.
- Technical Proficiency:
- Proficiency in scripting for automation using Node.js.
- Strong understanding of core AWS services, cloud networking, and security, including EC2, ECS, S3, VPC, RDS, Lambda, API Gateway, IAM, CloudWatch, and Security Groups.
- Work Environment: Experience working in an agile development environment.
- Education: Bachelor’s degree in Computer Science, Engineering, Information Technology, or equivalent work experience.
Job Features
| Job Category | Cloud Engineering |
Vimeo, a major video platform serving as part of the internet's infrastructure, is seeking a Site Reliability Engineer III to join its Site Reliability & Infrastructure Engineering team. The role spans platform engineering, database administration, release engineering, and internal tools, focusing on designing, developing, deploying, maintaining, and optimizing the platform that powers Vimeo.
This is a Full-time position, available in New York, NY, OR US - Remote. The base salary range is $130,000 - $178,750 in major metro areas, or $117,000 - $160,875 in all other US cities.
Role Summary and Reliability/Platform Mandate
You will work with cloud infrastructure at massive scale, focusing on optimizing performance, driving down outages, and building robust internal toolkits. The goal is to make Vimeo faster, simpler, more scalable, more reliable, and more efficient to operate.
What You’ll Do:
- Platform Evolution: Build, secure, and evolve platforms that power Vimeo's applications.
- Tooling & Automation: Build and maintain tooling that makes manual infrastructure work obsolete and enables self-service for hundreds of engineers.
- Reliability: Improve observability and reliability of applications to reduce outages to an absolute minimum, while reducing MTTA and MTTR.
- Internal Platform: Contribute to an internal self-service infrastructure platform used by all engineers for application development and deployment.
- On-Call: Participate in a weekly on-call rotation shared between US and India offices, responding to production incidents and providing internal support.
- Documentation: Write and maintain thorough documentation to ensure the global team functions as a cohesive unit.
Required Experience and Technical Qualifications
The ideal candidate possesses deep expertise in distributed systems architecture, expert-level Kubernetes administration, database management (MySQL), and significant experience with major cloud providers.
- Experience (Mandatory):
- At least 3 years of professional experience in software development or DevOps.
- High proficiency in at least one general-purpose programming language (C/C++, Go, Java, Ruby, PHP, Python, etc.).
- Significant experience with major cloud providers (Google Cloud, AWS).
- Experience with "Infrastructure as Code" platforms such as Terraform.
- Experience with observability systems (e.g., Datadog, Grafana, Prometheus).
- Core Technical Expertise:
- Deep understanding of the architectural patterns of high-scalability distributed systems.
- Expert-level proficiency in maintaining, optimizing, and administering Kubernetes deployments.
- Significant experience with deploying and administering MySQL.
- Strong knowledge of container orchestration, Linux system internals, networking, and secure computing.
- Bonus Skills (Nice to Have):
- Knowledge of ArgoCD, Atlantis, Varnish, Memcached, and/or Chef.
- Experience with generalized or language-specific build systems (make, bazel, etc.).
Job Features
| Job Category | Cloud Engineering |
Inspira Financial, a company providing health, wealth, retirement, and benefits solutions, is seeking a highly skilled DevOps Engineer II to extend, maintain, and develop pipelines for their Inspira IRA Platform. This is a crucial role focused on ensuring continuous, secure, and compliant software delivery leveraging Azure DevOps and modern automation tools.
This is a Full-time, Remote position available across numerous US states. Employees within a 90-minute radius of the Oak Brook, IL headquarters are required to adhere to an in-office work guideline of 4 days per month minimum. The pay range is $91,000 - $111,000 per year.
Job Summary and Azure DevOps Mandate
You will play a crucial role in the successful implementation of complex technical initiatives, coordinating cross-functional teams, and ensuring alignment with business goals. The primary technical focus is on continuous delivery and monitoring within the Microsoft Azure ecosystem, utilizing Configuration as Code principles.
Duties and Responsibilities:
- Pipeline Design: Design, implement, maintain, and monitor DevOps pipelines leveraging Cloud engineering automation tools to ensure smooth and efficient operation.
- Security & Compliance: Ensure software deployment and management are secure, reliable, and compliant with industry standards and best practices.
- Azure Expertise: Demonstrate expertise in configuring, testing, and delivering core systems on Azure, ensuring they meet performance and reliability standards.
- Configuration as Code: Deliver configuration as code for reproducibility and scalability.
- Monitoring & Troubleshooting: Monitor system performance and troubleshoot issues proactively on Azure, ensuring minimal downtime.
- Continuous Improvement: Identify and implement improvements to enhance the scalability, reliability, and efficiency of Azure DevOps pipelines.
- Documentation & Collaboration: Document application releases comprehensively and collaborate with clients and delivery teams to influence technical decisions.
Preferred Qualifications and Technical Expertise
The ideal candidate has strong, hands-on experience across the modern Azure DevOps and containerization stack, with a focus on automation and compliance.
- Experience (Mandatory):
- 3-5+ years of experience as a DevOps engineer or related role, with a focus on Azure environments.
- Experience with databases, secrets, and storage services, and other cloud engineering automation tools.
- Core Technical Stack:
- Strong experience with Azure cloud platforms, ADO pipelines, Flux CD, Helm, Kubernetes (AKS), Docker, Terraform, and Ansible.
- Proficiency with containerization and orchestration technologies like Docker and Kubernetes (AKS).
- Experience with monitoring and logging tools such as Azure Monitor, Log Analytics, Data Dog, and Application Insights.
- Soft Skills: Strong problem-solving and troubleshooting skills; excellent communication and interpersonal skills, including the ability to drive continuous improvement; and professional, empathetic client interactions.
Job Features
| Job Category | DevOps |
Zapier, a company building a platform for automation and AI that helps millions of businesses globally scale, is seeking a Site Reliability Engineer (SRE). This high-impact role is on the Reliability Platform team, which owns observability, incident response, and service ownership, with the mission of strengthening Zapier's reliability posture at scale.
This is a Full-time, Remote position, specifically for the NAMER (West Coast) region. The salary range is $141,000 – $211,700 annually.
Role Summary and Observability Mandate
This SRE role goes beyond typical infrastructure work, focusing heavily on observability, incident response, and coding to build systems that make Zapier more resilient. You're expected to thrive in writing production-grade code and proactively find ways to reduce toil and automate repetitive work.
Things You’ll Do:
- Platform Tooling: Build and improve platform tooling that helps Zapier engineers observe and operate their services.
- Observability Evolution: Operate and evolve core observability systems, including logging, metrics, alerting, and dashboards, using tools like Grafana, Datadog, Opensearch, and Prometheus.
- Incident Response: Participate in the team’s on-call rotation and contribute to the broader incident response program by improving processes, tooling, and practices used to detect, respond, and learn.
- Automation & Infra: Write code to automate operations, improve developer experience, and contribute to infrastructure reliability using AWS, Kubernetes, and Terraform.
- Best Practices: Review instrumentation designs, suggest improvements, and advocate for effective alerting to raise the bar on observability and reliability across product teams.
- AI Exploration: Explore and pilot AI-augmented tools (e.g., debugging agents, alert correlation) to improve reliability workflows.
Required Experience and Technical Qualifications
The ideal candidate is an experienced engineer with a strong coding background, deep familiarity with the cloud-native SRE stack, and a proactive, problem-solving mindset.
- Experience (Mandatory):
- 4+ years in systems, infrastructure, or backend software roles (SaaS, cloud-native environments preferred).
- Hands-on experience with observability (metrics, logging, dashboards, alerts) and the ability to reason about instrumentation and alert design.
- Comfortable jumping into incidents, diagnosing across telemetry, coordinating, and contributing to postmortems.
- Core Technical Stack:
- Thrives writing production-grade code in Go, Python, or equivalent.
- Experience with Infrastructure-as-Code (Terraform, or equivalent).
- Experience with cloud (AWS) and container orchestration (Kubernetes).
- Attitude: Thinks proactively about reducing toil and is comfortable influencing peers by suggesting better practices and driving cross-team improvements. Approaches new tools and ideas (especially AI in reliability) with curiosity and openness.
Job Features
| Job Category | Cloud Engineering, Data |
A dynamic team is seeking a talented DevOps Engineer to focus on automation, CI/CD integrations, and optimizing software development workflows, particularly within the GitHub ecosystem.
This is a Contract, Hybrid position, available in Hanover, Texas, or Remote.
Role Summary and Automation Mandate
This Engineer will play a key role in enforcing code quality, managing configuration standards, and improving developer velocity through automation and standardized workflows, with a strong emphasis on the GitHub Enterprise environment.
Key Responsibilities:
- GitHub Automation: Develop and implement automation scripts for GitHub repository management and configuration.
- CI/CD & Testing: Implement CI/CD integrations and automated testing gates to enhance software development workflows.
- Code Standards: Establish and maintain best practices for code quality and traceability across projects.
- Workflow Design: Design and document a standardized pull-request workflow to facilitate efficient code reviews.
- Reporting & Compliance: Produce insightful reporting dashboards that summarize project health and collaborate with IT teams to ensure compliance with security and configuration standards.
Required Experience and Technical Qualifications
The ideal candidate has proven experience with DevOps methodologies, strong knowledge of GitHub Enterprise, and familiarity with core CI/CD tools and programming languages.
- Experience (Mandatory):
- Proven experience in DevOps practices and methodologies.
- Strong knowledge of GitHub Enterprise Server and related tools.
- Solid understanding of CI/CD processes and automation frameworks.
- Technical Skills:
- Experience with programming languages such as C, C++, and React.
- Ability to work collaboratively in a team-oriented environment.
- Preferred Skills (Bonus):
- Familiarity with Confluence, Jira Software, and CodeQL.
- Experience in containerization and cloud technologies.
- Knowledge of security standards related to software data management.
Job Features
| Job Category | DevOps |
River, a financial institution building trusted products powered by Bitcoin, is seeking a security-minded Infrastructure Engineer to secure, simplify, and scale their systems. This high-impact role focuses on infrastructure and security engineering within a Google Cloud Platform (GCP) environment, including some on-premises systems.
This is a Full-time, Remote position within the United States. The salary range is $150,000 – $220,000/yr plus significant equity stock options. U.S. Citizenship is a mandatory requirement.
Role Summary and Security/Scalability Mandate
The Infrastructure Engineer will be a key leader in the infrastructure organization, ensuring the reliability, availability, and security of systems that handle client funds and services related to buying, selling, and securing Bitcoin. You will be expected to take full ownership of the systems you build.
What You Will Be Doing:
- System Building: Build the systems that power the deployment, monitoring, and scaling of software services.
- Security & Reliability: Lead projects to improve security, availability, reliability, and scalability across the entire infrastructure.
- Disaster Recovery: Create and execute on disaster recovery plans.
- On-Call & Culture: Participate in on-call rotations and actively shape the culture of the infrastructure organization.
- Problem Solving: Develop solutions to ambiguous problems while supporting engineering teams collaboratively.
Required Experience and Technical Qualifications
The ideal candidate has deep expertise in security and GCP services, specifically running production Kubernetes, and demonstrated hands-on coding ability.
- Experience (Mandatory):
- At least 3 years of experience in a DevOps, Infra, and/or SRE role.
- Experience running Kubernetes in production.
- Hands-on coding ability.
- Technical Expertise:
- Deep understanding of computer and network security.
- Highly proficient with Google Cloud Platform services like GKE, CloudSQL, LoadBalancing, CloudArmor, Networking, BigQuery, Compute, and Security services.
- Strong network perimeter defense and analysis skills.
- Citizenship (Mandatory): Must be a U.S. Citizen.
- Nice to Haves (Preferred):
- Experience working on financial services infrastructure.
- Experience working at a fast-growing startup.
- Interest in Bitcoin.
Job Features
| Job Category | Cloud Engineering, Data, Fintech, Information Technology |