Maximus is seeking a Senior Systems Administrator to join its Technology Solutions (TS) Team. This role is focused on managing and maintaining application server environments, with a specific emphasis on the Archibus Integrated Workplace Management System (IWMS), ensuring its security, reliability, and performance.

This is a Full-time, Remote position in the United States. The annual salary range is $135,000.00 – $150,000.00. U.S. Citizenship (without dual citizenship) is a contract requirement.

Role Summary and Archibus/Windows Mandate

The Senior Systems Administrator will serve as a pivotal resource responsible for both the application-level administration of Archibus and the underlying Windows Server and virtualized infrastructure. The role involves scripting, database querying, security compliance (NIST, ISO), and third-level support for critical incidents.

Job-Specific Essential Duties:

• Archibus Administration:
  • Oversee and support all Windows server roles: Active Directory (AD), DNS, DHCP, group policy, Certificate Server Manager, and related services.
  • Update and develop Java integrations to improve Archibus system alignment with end-user requirements.
  • Query SQL and write SQL scripts to troubleshoot and remediate end-user data discrepancies.
• Server & Virtualization Management:
  • Configure and manage Windows servers, including upgrades, patches, and security configurations.
  • Support and manage the virtual environment (VMware) by troubleshooting, optimizing performance, and resource allocation.
  • Develop scripts to streamline server administration processes.
• Security & DR/Backup:
  • Recommend and implement backup and recovery strategies; confirm regular backups and recovery drills.
  • Apply security best practices and adhere to compliance requirements (NIST, ISO) to safeguard sensitive information.
• Troubleshooting & Collaboration:
  • Provide third-level support for critical incidents, diagnosing and resolving complex issues across the application technology stack (application, database, server).
  • Collaborate with cross-functional teams (Hardware, Network, Security, Firewall) and application developers.
  • Maintain documentation and create/update operational manuals and guidelines (SOPs).

Minimum Requirements and Core Skills

The candidate must have substantial enterprise IT experience, specific Windows and COTS application administration knowledge, and the required U.S. citizenship status.

• Citizenship (Mandatory): Must be a U.S. Citizen without dual citizenship with another country.
• Experience:
  • Minimum 5 years’ professional experience in an enterprise IT environment.
  • Hands-on experience with Application administration in a Windows Server environment: Apache Tomcat, Archibus, Certificates, IIS.
  • Experience administering COTS applications in an enterprise setting and vendor engagement.
• Technical Skills:
  • Working knowledge supporting Windows Systems in an enterprise environment.
  • Working knowledge of Java deployments and integrations.
  • Working knowledge of SQL queries, scripts, and SQL Server clustering.
  • Familiarity with monitoring, backup, failover, and recovery procedures and tools.
• Education: Bachelor’s degree in a related field (or 4 years equivalent work experience).

This position is for a System Administrator III supporting the OSC Technical Solutions IT Infrastructure organization for the Hanford Site. This role is pivotal in driving implementation and design services for the technical infrastructure, which includes hardware, software, and cloud service provider components.

This is a Full-time, Remote (United States) position. The pay range is $82,912.00 – $146,200.00 yearly.

Position Overview and Infrastructure Mandate

The System Administrator III will be responsible for the security, performance, and reliability of IT infrastructure components. This role involves both high-level design and hands-on operational activities, supporting a secure, regulated government environment.

Major Activities and Technical Focus:

• Infrastructure Design & Strategy:
  • Design and implement system monitoring and performance optimization solutions.
  • Design, implement, and maintain backup strategies, ensuring data integrity and availability.
  • Design documentation, configuration baselining of systems, testing, or modification of IT infrastructure.
  • Evaluate new solutions through research and collaboration; evaluate Total Cost of Ownership (TCO) and Return on Investment (ROI).
• Operations & Incident Management:
  • Investigate and analyze problems to identify root causes and ensure timely resolution.
  • Responsible for incident escalation and coordination to meet Service Level Agreement (SLA) metrics.
• Security & Compliance:
  • Maintain security and integrity controls.
  • Support Disaster Recovery/Continuity of Operations (DR/COOP) exercises, testing, and live incidents per procedures.
• Documentation & Procurements:
  • Prepare written technical documentation, training material, standards, and reports.
  • Evaluate and recommend procurements of Windows or Appliance based hardware and software.

Minimum and Preferred Qualifications

The candidate must have substantial IT experience and the ability to obtain a high-level government security clearance. Knowledge of Microsoft and cloud technologies is a strong plus.

• Minimum Qualifications:
  • BA/BS degree with 5–8 years of Information Technology experience or equivalent combination of education and experience.
  • Must be able to obtain and maintain a U.S. government security clearance.
  • Must be able to obtain a Department of Energy access badge.
  • Ability to resolve complex issues using third-party diagnostic and monitoring tools, logs, graphs, and performance data.
• Preferred Qualifications (Bonus):
  • Knowledge with Active Directory, ADFS, and Group Policy Management.
  • Knowledge of the AZURE ecosystem.
  • Knowledge of Zero Trust principles.

GDIT (General Dynamics Information Technology) is seeking a Computer Associates' Top Secret Security product Systems Administrator to support complex government, defense, and intelligence projects. This role focuses on maintaining, monitoring, and enforcing security standards within a mainframe environment using CA Top Secret for z/OS.

This is a Full-time, Fully Remote (Any Location) position. The likely salary range is $114,750 – $155,250. U.S. Citizenship is required.

Role Summary and Mainframe Security Mandate

The Systems Administrator provides mentor-level support, focusing on the security, administration, and monitoring of the mainframe environment. Key responsibilities revolve around the operation and maintenance of CA Top Secret for z/OS and adherence to strict security standards.

Key Responsibilities:

• CA Top Secret Administration:
  • Provide in-depth knowledge of CA Top Secret for z/OS and the ability to externalize security.
  • Hands-on administration of z/OS, CICS, and Top Secret login IDs, datasets, and resource rules.
  • Find and remove obsolete, unused, redundant, and excessive access rights in CA Top Secret.
  • Understand group structures and UID string setup for mainframe resource access.
• Security Monitoring & Compliance:
  • Monitor the environment for adherence to security standards.
  • Review and monitor mainframe security reports for possible policy violations.
  • Execute mainframe vulnerability scans utilizing zSecure and other security tools.
  • Review and report on access violation reports (Universal Access, revoked users, Super UNIX User, CICS/IMS/DB2 Access).
• Support & Liaison:
  • Provide mentor-level support experience and act as a Single Point of Contact (SPOC) for the customer.
  • Provide off-hour on-call support for security related incidents.
  • Liaison with business areas and other technical support teams.

Required Experience and Technical Expertise

The candidate must have substantial, dedicated experience with the CA Top Secret product suite within an IBM z/OS mainframe environment.

• Experience (Mandatory):
  • 7+ years of related experience.
  • In-depth knowledge of CA Top Secret for z/OS (Computer Associates' mainframe security product).
  • Hands-on experience and knowledge of CA Top Secret and z/OS.
• Core Skills:
  • Hands-on administration of z/OS, CICS, and Top Secret security objects (IDs, dataset/resource rules).
  • Familiarity with executing security tools like zSecure.
  • Deep understanding of access review and cleanup best practices (removing obsolete/excessive access).
• Citizenship: U.S. Citizenship Required.

Amyx is seeking a highly motivated and experienced SAP Security Administrator to join their team, focusing on SAP Governance, Risk, and Compliance (GRC) and application security within a complex, regulated environment.

This is a Full-time position in the Defense sector in the US. The role is critical and requires specific DoD clearances and certifications.

Role Summary and DoD SAP Mandate

This administrator is responsible for the full lifecycle administration, maintenance, and security of a diverse SAP landscape (including ECC, BW, HANA, and Fiori). The role requires deep hands-on expertise with SAP GRC Access Control and a strong background in a Department of Defense (DoD) environment.

Key Responsibilities:

• SAP Security & GRC:
  • Administer and maintain the SAP GRC application, managing roles and account access.
  • Implement and enforce security policies and procedures.
  • Deep knowledge of SAP role design, profiles, SU24, PFCG, and authorization objects.
  • Experience with GRC Firefighter management and analyzing authorization issues (SU53 trace).
  • Conduct periodic access reviews, user access certifications, and security audits.
  • Collaborate to resolve SAP transport and source code security vulnerabilities.
• SAP System Administration:
  • Configure, monitor, tune, and troubleshoot the SAP technical environment (e.g., ECC, BW, HANA, Fiori, etc.).
  • Manage the installation, upgrades, and maintenance of SAP systems.
  • Schedule and execute the SAP transport management system (TMS).
• Architecture & Data:
  • Manage the migration of SAP database and application configurations through the landscape.
  • Analyze, develop, and maintain data architectures and process models within SAP.
  • Evaluate and design secure interfaces between SAP and external systems (e.g., Salesforce, Greenlight Technologies).

Mandatory Qualifications and Clearance Requirements

This position has stringent requirements for both SAP experience and mandatory DoD security compliance.

• Experience (Mandatory Minimums):
  • Minimum 8 years of experience in SAP application security and administration.
  • Minimum 8 years of hands-on experience with SAP GRC Access Control.
  • Minimum 5 years of AppSec or SAP GRC experience within a DoD environment.
• Technical Skills (Hands-on):
  • Strong understanding of SAP Basis principles (installation, configuration, performance tuning).
  • Deep knowledge of SAP GRC Access Control (role design, user provisioning, access risk analysis).
  • Hands-on experience with SAP security design, build, deployment, and audits for standard role-based security for ECC and S4HANA.
  • Experience in analyzing authorization issues through trace SU53 and adjusting authorization objects via PFCG.
• Clearances & Certifications (Mandatory):
  • DoD 8570 Baseline Certification: IAT Level II (CompTIA Security+ CE).
  • Must be able to obtain and maintain a Tier 5 Investigation Clearance (SSBI).
• Desired (Bonus):
  • Experience with DLA or other DoD programs.
  • Familiarity with Risk Management Framework (RMF), SOX/FISCAM, and NIST standards.

Prowess Consulting, a firm specializing in helping large technology enterprises define, manage, benchmark, and market their solutions, is seeking a junior System Administrator/System Engineer/Test Engineer. This role is focused on the technical execution of benchmarking and stress testing for server infrastructure hardware.

This is a Part-time, Hourly, Temporary, Remote role (must reside in one of the 20 specified U.S. states) with an hourly pay range of $45.00 – $60.00 per hour, DOE. Collaboration within the Pacific Time Zone is essential.

The Role and Technical Mandate

You will be involved in research, testing, development, and writing that supports hardware benchmarking efforts. The position requires skills in computing, storage, and networking, with an emphasis on scripting and analyzing test results.

The Core Responsibilities:

• Benchmarking & Testing: Run publicly available hardware benchmarks and track results.
• Stress Testing: Run provided Python/PowerShell/Bash/Shell scripts or interactive steps to stress test server infrastructure hardware.
• Documentation & Analysis: Take clear notes and write concise technical documentation. Analyze/interpret test results and provide recommendations to improve testing.
• Research & Development: Research, test, and develop content in support of benchmarking and testing.

Required and Preferred Qualifications

The ideal candidate has foundational knowledge in systems administration, cloud, and scripting, and is ready for a hands-on technical testing role.

• Minimum Qualifications:
  • Associate degree in a technical field (Computer Science, Engineering, or related).
  • 2+ years’ experience or working knowledge of administering AWS, Azure, GCP, or Oracle cloud.
  • 2+ years of working knowledge with scripting languages such as Python and Batch/Shell scripts.
  • Ability to work Pacific Time Zone hours.
• Nice to Have (Preferred Skills):
  • Experience with both Windows environment (2+ years) and Linux Administration (2+ years).
  • Experience configuring enterprise storage (1+ year).
  • Experience with building sandbox and lab environments (2+ years).
  • Experience with consumer hardware benchmarking and testing (1+ year).
  • Familiarity with: Kubernetes, AI/ML workloads, Microsoft SQL Server, MySQL, Virtualization (Hyper-V, VMware vSphere, Nutanix AHV), Nginx, and Redis.

Jenzabar is seeking a Senior SQL Database Architect to join its Product Development team. This critical role is responsible for the design, effective implementation, and maintenance of database structures for Jenzabar software, including training and mentoring development staff.

This is a Full-time, Remote position. The pay range is $91,000–$108,000/year, plus eligibility for an annual bonus and a full range of benefits.

Role Summary and Database Architecture Mandate

The Senior Database Architect will align database structures with the company's business requirements, ensuring effective performance and implementation across multiple customer systems (a multi-server environment). The role requires deep expertise in Microsoft SQL Server technologies and relational database design concepts.

Essential Duties & Responsibilities:

• Database Design & Modeling: Collaborate with design and development teams to create database designs, perform database modeling, and effectively communicate schema structures.
• SQL Development: Design, create, and debug SQL queries, stored procedures, triggers, functions, and views (DML, DDL, DCL commands).
• Performance & Maintenance: Optimize system performance (e.g., through index tuning and disk optimization). Maintain and update databases across multiple versions of Jenzabar software.
• System Administration: Manage replication, backup processes, partitions, storage, and access controls, and oversee user privileges (SQL permissions).
• Troubleshooting: Provide support in troubleshooting and resolving complex database issues within the customer base. Collaborate with the QA team to test and verify database changes for each release cycle.
• Mentorship & Best Practices: Assist in training Development team members in SQL best practices and database management.
• Strategy: Stay informed about new releases of Microsoft SQL Server and evaluate their potential impacts. Design enterprise-wide database solutions aligned with application design goals.

Skills & Qualifications

The ideal candidate has a deep technical background in Microsoft SQL Server administration and development, with proven teaching and mentoring abilities.

• Core Experience (Mandatory):
  • Bachelor’s degree in Computer Science or a related field.
  • Expertise in teaching and applying SQL DML, DDL, and DCL commands.
  • Proven ability to design and code complex database procedures, triggers, and views.
  • Extensive experience in installing, configuring, troubleshooting, and maintaining Microsoft SQL Server database systems.
• Architecture & Delivery:
  • Deep understanding of relational database concepts and the ability to gather and implement design requirements.
  • Deep understanding of database delivery concepts and structures, particularly in multi-server environments (deployment across hundreds of customer systems).
• Preferred Skills & Experience (Bonus):
  • Experience managing databases in high-availability production environments.
  • Familiarity with data import/export processes, data conversions, and application of database patches.
  • Experience with PowerBuilder, Microsoft Active Directory, and/or working in an academic or higher education environment (Jenzabar software often targets this sector).

Dayforce, a global Human Capital Management (HCM) company, is seeking a Cloud Systems Administrator Sr to focus on their Dayforce Link platform. Dayforce Link is a centralized, secure cloud solution managing data integration, transformation, and file transfers between internal systems and external trading partners, powered by IBM Sterling B2Bi.

This is a Full-time, Remote position in the United States. All candidates must be a U.S. Citizen, permanent resident, or green card holder.

About the Opportunity and Technical Focus

This senior role is deeply technical, focusing on deploying, configuring, and maintaining containerized Sterling B2Bi applications within a scalable cloud environment (Azure/AWS). You will be a key player in automation, security, disaster recovery, and ensuring robust B2B communication protocols are adhered to.

What You’ll Get to Do:

• Application & Infrastructure:
  • Deploy containerized Sterling applications with Kubernetes, optimizing resource utilization and performance.
  • Design and implement scalable cloud-based infrastructure solutions for Sterling B2Bi using Azure/AWS services.
  • Automate provisioning and configuration management using Terraform and Ansible.
• Sterling B2Bi Expertise:
  • Design and support Business Processes using the IBM Graphical Process Modeling tool.
  • Perform system testing, tuning, and capacity planning.
  • Perform ifix’s and application upgrades.
  • Configure and manage Routing Channel Templates.
  • Knowledge of Web services using methods such as SOAP and RESTful.
• Security & Protocols:
  • Ensure all file transmissions and adapters are secured according to InfoSec standards.
  • Manage PGP Keys and configure services/adapters.
  • Proficient in various B2B communication protocols such as FTPS, SFTP, HTTP/S, and AS2.
• Environment Management:
  • Responsible for managing all environmental instances: Production, DR, Dev, and Test.
  • Ensure clustered architectures adhere to High Availability, workload management, and Disaster Recovery practices.
  • Assist the Application Administrator with regular DR tests.

Key Requirements and Technology Stack

The role requires a strong background in both IBM Sterling B2Bi (or equivalent B2B integration platforms) and modern cloud/DevOps practices.

• Platform Focus: IBM Sterling B2Bi (or similar B2B integration platform).
• Cloud & DevOps: Kubernetes, Azure/AWS, Terraform, Ansible.
• Protocols & Security: FTPS, SFTP, AS2, PGP Keys.
• Architecture: Clustered architectures, HA, DR, and workload management.

Voltera, a company developing, owning, and operating infrastructure for zero-emission vehicles, is seeking an IT Architect & System Administrator. This is a highly strategic, hands-on leadership role responsible for overseeing the entire technology strategy, corporate and field IT operations, security, and data flow across a rapidly growing, infrastructure-heavy environment.

This position is based in Los Angeles, CA, or Denver, CO (Remote considered, but LA/Denver strongly preferred).

Role Summary and Strategic Leadership Mandate

This IT leader will be responsible for building a secure, scalable IT foundation that supports Voltera's growth in development, construction, and operations. You will function as both a strategic architect and a hands-on administrator, ensuring system efficiency, cohesion, and compliance.

What You’ll Do:

• Strategy & Planning: Develop and execute an IT roadmap aligned with company goals. Manage IT budgeting, vendor selection, and contracts to ensure operational and fiscal excellence.
• Infrastructure Design: Design, implement, and maintain secure IT infrastructure across offices, job sites, and remote environments.
• Enterprise System Ownership: Lead administration and optimization of critical enterprise systems, including CRM (Salesforce), ERP (NetSuite), and collaboration tools.
• Security & Compliance: Oversee the cybersecurity framework, policies, and compliance with standards like ISO, NIST, SOC2, and privacy regulations. Conduct regular system audits, vulnerability scans, and risk assessments.
• Operational Excellence: Lead incident response, disaster recovery, and business continuity planning. Manage device lifecycle and asset management programs.
• Data Integration: Support the integration of field and operational data into enterprise systems for visibility and reporting. Collaborate to streamline data flows between field systems, analytics platforms, and enterprise tools (requiring occasional hands-on integration development).
• Team Leadership: Build and lead a high-performing, service-oriented IT team focused on reliability and improvement.

Must-Have Experience and Technical Expertise

The ideal candidate must be a proven strategic leader with significant experience scaling IT systems in multi-site environments, combined with direct, hands-on expertise in key enterprise platforms and security controls.

• Experience & Leadership (Mandatory):
  • 8+ years of progressive IT experience, including at least 3–5 years in a leadership role managing corporate and distributed infrastructure.
  • Proven success scaling IT systems and processes in a growth-stage or multi-site environment.
• Core Technical Expertise:
  • Strong understanding of cloud architecture (AWS), MS 365 access controls, and cybersecurity best practices.
  • Proven hands-on expertise with Salesforce (admin and development), NetSuite, and Power BI.
  • Demonstrated success in implementing and integrating SaaS and cloud-based platforms across departments.
• Education: Bachelor’s degree in Information Systems, Computer Science, or related field.

Nice-to-Have (Preferred):

• Industry Experience: Experience in the energy, construction, utilities, or EV infrastructure industries.
• Certifications: PMP, ITIL, CISSP, CISM, AWS, Salesforce Administrator and/or Developer.
• Compliance Knowledge: Familiarity with SOC2 Type-2, ISO 27001, and NIST 2.0 environments.

Synapse Health, a company using technology to transform the Durable Medical Equipment (DME) industry ecosystem, is seeking a Senior System Administrator. This senior individual contributor role is critical for strengthening, securing, and scaling the company's technology foundation, with a heavy focus on the Microsoft Azure/Entra ID stack and driving automation.

This is a Full-time, Fully Remote position.

Role Summary and Infrastructure Ownership

The Senior System Administrator will own complex, multi-month IT projects from planning through execution, and will be responsible for the reliability, security, and scalability of the entire technology environment. This is a hands-on role that requires deep technical expertise combined with cross-functional influence, partnering closely with the VP of IT.

What You Will Do:

• Cloud & Identity Management: Configure, administer, and optimize Azure Active Directory (Entra ID), Intune, and the broader Azure environment to support a secure, scalable workforce.
• Automation & Scripting: Develop and maintain automation scripts (primarily PowerShell) to streamline system administration, provisioning, and policy enforcement.
• Project Leadership: Lead multi-month IT initiatives from project planning and stakeholder communication through execution and delivery.
• Endpoint Management: Support endpoint and device lifecycle management, including configuration, deployment, and security policies for a distributed workforce.
• Policy & Compliance: Drive the development and implementation of enterprise-wide IT policies and standards to enhance reliability, security, and compliance.
• Vendor Management: Manage and optimize relationships with third-party vendors (e.g., Atlassian, Paylocity, Greenhouse) and assist with procurement, contracts, and tool selection.
• Tier 3 Support: Provide Tier 3 escalation support and conduct root-cause analysis for complex technical issues.
• Mentorship: Mentor junior IT staff, fostering growth and ensuring alignment with best practices.
• Collaboration: Partner with internal teams on system integrations, application deployments, and infrastructure improvements.

Key Technology Focus

The role requires deep hands-on expertise with the following:

• Microsoft Cloud: Azure Active Directory (Entra ID), Intune, broader Azure infrastructure.
• Automation: PowerShell scripting.
• Endpoint Management: Device lifecycle, configuration, and security policies for a distributed workforce.
• Enterprise Tools: Management/optimization of vendor solutions (Atlassian, Paylocity, Greenhouse).

Intact Insurance Specialty Solutions is seeking a Linux Server and WebSphere Administrator to join their Corporate IT team. This senior role is responsible for the design, deployment, maintenance, and optimization of the organization's critical Linux and WebSphere server infrastructure, operating within a hybrid cloud environment.

This is a Full-time, Hybrid or Remote position (Remote within the United States or Hybrid in Canton, MA). The typical base salary range is $119,000 – $168,000, with a higher range of $149,000 – $178,000 for candidates in the NYC metro and San Francisco, CA areas.

The Opportunity and Technology Focus

You will work with a modern enterprise stack, including Red Hat Enterprise Linux (RHEL), OpenShift, WebSphere Application Server, and VMware virtualization. Success in this role will be driven by leading major technical projects, strong automation skills, and deep infrastructure expertise.

Key Responsibilities:

• Project Leadership: Lead major technical projects spanning multiple teams and technologies. Responsible for research, cost-benefit analysis, TCO calculation, project planning, implementation, and closure.
• Linux Administration: Administer and maintain RHEL server environments, including deployment, configuration, patching, software installs, permissions, and vulnerability remediation.
• WebSphere & OpenShift: Administer and maintain WebSphere Application Server environments (provisioning applications, troubleshooting, service cycling) and support the Red Hat OpenShift environment (node configuration, project access, container adoption support).
• Automation: Develop and maintain Ansible playbooks or other automation scripts (Python, PowerShell, Terraform) for provisioning and configuration to improve operational efficiency.
• Monitoring & Support: Support DataDog agent configuration and monitoring, provide Tier III support for incident tickets, and participate in an on-call rotation and incident response.
• Security & Compliance: Collaborate with security teams on vulnerability management and ensure regulatory compliance and adherence to industry best practices.
• Mentorship: Provide support and mentorship to junior team members.

Required Expertise and Qualifications

The ideal candidate has a strong background in RHEL, significant container orchestration experience, and demonstrated proficiency in application server management and automation scripting.

• Experience (Mandatory):
  • 5+ years of experience in Linux Server administration (RHEL preferred).
  • 3+ years of hands-on experience with Red Hat OpenShift or equivalent platform such as Kubernetes.
• Application & Automation:
  • Experience with WebSphere Application Server or equivalent platform is strongly desired.
  • Proficiency in PowerShell, Ansible, Python, and Terraform is strongly preferred.
• Supporting Technologies:
  • Experience with CI/CD, GitHub, GitHub Actions, and general application development is preferred.
  • Experience with Microsoft Azure and other cloud environments preferred.
  • Experience with Commvault, NetApp, and enterprise backup/storage is a plus.
• Education: A Bachelor’s degree in a technology-related field is preferred.

Strategic Technology Solutions (STS), a Managed Services Provider (MSP) based in Los Angeles specializing in legal, business services, financial, and insurance industries, is hiring a Service Desk Engineer (SDE) for their Managed Services Division. This Tier 2 role is focused on providing high-quality technical expertise and achieving superior client satisfaction.

This is a Full-time, Fully Remote (US) position. The compensation range is $45,000.00 - $55,000.00 per year, and the candidate must be able to work the shift 9 am - 6 pm PST.

Role Summary and Service Delivery Mandate

The SDE is a Tier 2 technical team member dedicated to achieving high client satisfaction (95% CSAT target) and maximizing ticket efficiency. The role requires advanced troubleshooting skills across networking, virtual infrastructure, and Microsoft environments, delivered with a high level of professionalism.

Key Duties and Performance Indicators:

• Tier 2 Support: Act as the Tier 2 resource for the department's reactive tickets queue, troubleshooting, and resolving complex issues remotely or on-site (if applicable).
• Client Management: Perform client resource onboarding and offboarding requests.
• SLA & Documentation: Maintain detailed notes on tickets and meet ticket SLA requirements. Create, update, and maintain Client Documentation in the Documentation Management System.
• Tool Utilization: Utilize the Remote Monitoring and Management (RMM) solution to aid in service delivery and engage with outside vendors as necessary.
• Key Performance Indicators (KPIs): Individual performance is measured by metrics including CSAT (target 95%), Resolution Time, Escalations, SLA Breach, Kill Rate, Ticket Bleed, and Utilization Rate.
• On-Call: Participate in the On-Call rotation as a technical resource.

Requirements and Technical Expertise

The ideal candidate has proven experience within an MSP environment and deep, hands-on knowledge of network infrastructure, virtualization, and the Microsoft cloud stack.

• Experience (Mandatory):
  • Minimum 4+ years of experience within relevant IT fields.
  • Experience working for a Managed Service Provider (MSP) or IT Service Provider.
  • Experience in a service-focused department with client satisfaction as the core goal.
• Network Infrastructure:
  • Experience in configuring and managing network Infrastructure, including firewalls, switches, wireless access points, and VPN technologies.
• Enterprise/Virtualization:
  • Experience in configuring and supporting Enterprise Infrastructure, including Hyper-V or VMware (ESX/vCenter), Virtual Desktops, physical servers, and storage appliances.
• Microsoft Stack:
  • Experience in configuration and support of major Microsoft technologies, including Entra ID, Intune, Office 365, Azure, SharePoint, and Teams, and on-premises operating systems.
  • Has active (or ability to attain) Microsoft certifications (Cloud & AI Platforms, AI Business Solutions, or Security).
• MSP Tools Familiarity: Familiarity with common MSP tools like Autotask PSA, Datto RMM and BCDR, BrightGauge, and Hudu.
• Security & Compliance: Familiarity with security technologies, risk management, and industry frameworks or standards such as CIS, NIST, and SOC2 or similar.
• Legal Tech (Plus): Experience using Legal Technology, such as iManage and NetDocument,s is a plus.

The University of Richmond is seeking a Systems Administration and User Support Specialist to manage and advance the use of the Technolutions Slate CRM platform across multiple databases. This role serves as a key resource for system configuration, user support, development, and ensuring data integrity within the Enrollment and Student CRM Systems (ESCRMS) environment.

This is a Full-time, Non-exempt position, located in Richmond, Virginia, USA. The hiring pay range is $47,154 to $62,483 annually (Pay Grade 6). Remote work may be considered.

Position Summary and Slate CRM Mandate

This specialist serves as both a frontline resource and a subject matter expert for Slate users across campus. The role is responsible for the full lifecycle of CRM functionality, including development, maintenance, support, and process optimization, ensuring data integrity and compliance (FERPA).

Job Duties Breakdown:

• System Configuration, Development, and Customization (40%):
  • Develop communication campaigns, forms, and event/templates.
  • Customize CRM configuration to meet unique departmental needs.
  • Assist in the development of Slate data structures, workflows, automations, applications, and portals.
  • Build complex, multi-stage workflows and implement appropriate permission settings/access controls.
• User Training and Support (30%):
  • Create and maintain comprehensive documentation and user guides.
  • Develop and deliver training programs to educate users on optimized system usage and best practices.
  • Troubleshoot and diagnose user-reported problems (L1-L3 support), including triaging problems to specialized teams or vendor support (Technolutions).
  • Manage user assistance processes and productivity tools (Airtable, Slack).
• System Administration and Maintenance (20%):
  • Develop tools and practices for auditing data in Slate to maintain data integrity.
  • Investigate and resolve system issues, including errors for imports/exports and integrations.
  • Assist in the design and implementation of system integrations, ensuring secure data flow between Slate and other applications.
• ESCRMS Team Management and Process/Tool Development (10%):
  • Develop and implement innovative solutions to enhance team productivity and efficiency (using tools like Airtable, Slack).

Required Experience and Qualifications

The ideal candidate has a Bachelor's degree, several years of CRM/relational database experience, and a strong blend of technical, analytical, and interpersonal skills necessary for managing a system and supporting a broad user base in a higher education setting.

• Education & Experience (Mandatory):
  • Bachelor's degree required.
  • 3–5 years of experience working in CRM/relational database systems required.
  • Prior higher education experience preferred.
• Knowledge & Skills:
  • Advanced knowledge of relational database (CRM) configuration and management.
  • Strong analytical, research, critical thinking, and creative problem-solving skills.
  • Demonstrated ability to audit data, map processes, and organize information.
  • Excellent interpersonal and communication skills; demonstrated ability to create system/process documentation, develop training materials/plans, and train users.
  • Thorough understanding of FERPA and compliance; ability to handle highly confidential information.
  • Knowledge of student information systems (SIS) preferred.
• Preferred Bonus Skills: Experience in reporting, UX/UI design, and/or web development.
  

The ESS - Shared Services sector is seeking a Network Admin Prin (Principal Network Administrator) to maintain the smooth, secure operation of a variety of data and voice networks. This senior role focuses on planning, evaluating, coordinating infrastructure installation and reconfiguration, and managing the lifecycle and security compliance of the network.

This is a Full-time, Fully Remote position with the organization based in Charlotte, North Carolina. The full-time salary range is $105,254 - $178,931. U.S. Citizenship is required.

Role Summary and Network Planning Mandate

The Network Admin Prin is expected to maintain deep technical expertise across all network, hardware, and software interconnection areas. The role involves hands-on support for all local IT infrastructure components and strategic planning for in-house systems.

Key Responsibilities:

• Network Operations: Maintain the smooth operation of a variety of networks and provide regular monitoring and network analysis.
• Planning & Installation: Plan, evaluate, and coordinate the installation and/or reconfiguration of hardware and software elements for data and/or voice communication networks.
• Lifecycle & Security: Manage the life cycle and security compliance of network infrastructure.
• Documentation: Maintain detailed network documentation for local area and wireless networks.
• Infrastructure Support: Ability to work on tasks for all local IT infrastructure (network, physical layer, and UPS).
• Strategic Planning: Conduct short- and long-range planning for in-house systems.

Required Experience and Technical Qualifications

The candidate must possess significant experience supporting Cisco infrastructure, deep expertise in switching and routing, and a solid understanding of the physical layer.

• Experience (Mandatory):
  • 5–7 years of experience in supporting Cisco network infrastructure.
  • Proficient in supporting Cisco Switching, Routing, and Wireless environments.
  • Must have a solid understanding of Physical Layer infrastructure.
• Tools: Familiar with Cisco Management tools such as PRIME and/or Cisco DNA-Center.
• Clearance/Citizenship: U.S. Citizenship Required.

Preferred Education, Experience, & Skills (Bonus):

• Certification: Cisco CCNP Certification in switching and/or wireless networks.
• Automation: Familiarity with automation tools such as Ansible or programming (e.g., Python).
• Tools Administration: Administration of Cisco tools (Cisco PRIME, DNA-C).
• Ticketing: Good understanding of the ServiceNow Ticketing system.

Fusion Technology, a HUBZone Small Business concern providing IT services to US Government programs and the Intel Community, is seeking a Senior System Administrator. This role is critical for ensuring the uptime, performance, resources, and security of managed environments.

This is a Full-time, Fully Remote position, located in the Remote, VA, USA area. Crucially, a DoD Secret Clearance is a mandatory requirement.

Role Summary and Technical Mandate

The Senior System Administrator will be a key leader in the deployment, hardening, and maintenance of both RHEL and Windows-based systems. The role emphasizes automation (Ansible/Jenkins), cloud administration (AWS), and leveraging monitoring tools (Splunk/Grafana) to support Java-based and Pega applications.

What You'll Do:

• Deployment & CI/CD: Lead and assist with functional builds and deployments across non-production and production environments using Jenkins.
• System Orchestration: Orchestrate the installation, hardening, testing, and ongoing maintenance of RHEL 7/8/9 & Windows-based systems, with a focus on continuous improvement and security enhancement.
• Automation & Patching:
  • Automate Application server deployment for Pega and Tomcat Web Server using Ansible.
  • Use Ansible to apply OS patches on RHEL 7/8/9 across multiple environments to introduce efficiency gains.
• Application Support: Provide dedicated support to PEGA developers, Java developers, and DBAs, addressing application upgrades, maintenance, and troubleshooting of Application and RHEL OS issues.
• Security & Monitoring: Analyze security requirements (Compliance, Standards, etc.) and apply the latest security patches. Leverage Splunk, Grafana, and Ansible to manage and enhance Java-based applications, system monitoring, analytics, and automation.

Required Experience and Technical Qualifications

The ideal candidate possesses a substantial background in IT, mandatory experience with a wide array of AWS services, deep Linux administration skills (RHEL), and the requisite security clearance.

• Security Clearance (Mandatory): Must possess a DOD Secret Clearance.
• Experience & Education: Bachelor's Degree in a related field with 7+ years of experience in Information Technology or a related field (or equivalent experience).
• Core Systems: 7+ years of experience in upkeep, configuration, and reliable operation of computer systems.
• AWS Infrastructure: Experience in supporting AWS infrastructure implementation/administration across a wide array of services: AWS IAM, VPC, EC2, EBS, EFS, RDS, S3, KMS, ELB, Auto Scaling, Security groups, ACL, Cloud Trail, and Cloud Watch.
• DevOps & Monitoring: Extensive experience with Splunk, Grafana, and Ansible for system monitoring, analytics, and automation.
• Application Expertise: Experience managing and enhancing Java-based applications and supporting specific platforms like Pega.

Nuvision Federal Credit Union is seeking a Network Administrator to maintain and monitor the reliability, performance, and security of its computer systems and networking equipment. This role is crucial for ensuring corporate productivity and maintaining secure, available systems for member service.

This is a Full-time, Remote position, specifically for a candidate located in Alaska, USA. The hourly pay range for the Alaska region is $42.84/hr – $64.26/hr (Midpoint: $53.55/hr).

Role Summary and Infrastructure Mandate

The Network Administrator will operate under the limited supervision of the AVP Network Infrastructure. Key responsibilities include network maintenance, vulnerability resolution, project support, and maintaining security for local and remote network access. This role is a direct contributor to the Credit Union's disaster recovery and business continuity efforts.

Key Responsibilities:

• Network Maintenance & Performance: Maintain the network by monitoring circuit status and performance, installing upgrades and patches, and promptly resolving vulnerability assessments.
• Troubleshooting: Troubleshoot and diagnose complex network hardware or software issues, analyze problems, identify the cause, and resolve issues in a timely manner.
• Planning & Optimization: Use network management tools to identify traffic and recommend solutions to optimize network performance. Design and plan for expansion or enhancement of network infrastructure.
• Security & Access Control: Maintain users and security controls for local and remote network access.
• Project Support: Act as a contributing member of various project teams, managing time effectively to ensure projects stay within time and cost constraints, and maintaining communication with stakeholders.
• Disaster Recovery/Business Continuity (DR/BC): Assist with ongoing testing of systems and data restores. Participate in routine DR/BC exercises.
• Inventory & Contracts: Inventory network support contracts and ensure current licenses are in place.

Minimum and Preferred Qualifications

The ideal candidate has a blend of progressive experience in network analysis, a solid understanding of fundamental networking models and protocols, and specific experience with enterprise-grade networking and security hardware.

Minimum Qualifications:

• Experience: 3 to 5 years progressive experience in network support and analysis.
• Technical Knowledge:
  • Solid knowledge of TCP/IP protocols and the OSI model.
  • Solid knowledge of Windows server suite, exchange network, and network security.
  • Must have working knowledge and understanding of network architecture.
• Education: BS Computer Science or equivalent combination of formal education and work experience.

Preferred Qualifications:

• Experience: 5+ years overall experience in the IT field, with 2+ years in network management.
• Working Knowledge of Specific Devices:
  • SD-WAN devices (Silverpeak preferred).
  • Cisco switching and routing.
  • VPN and Firewall devices (Cisco ASA and Fortinet preferred).
  • Wireless access points and VPN devices (Meraki preferred).
• Certifications: Cisco CCNA, Microsoft MCSE certification.