An executive leadership opportunity is available for a Director, Info Ops, to lead the technical support strategy and operations. This role is focused on driving business growth by enhancing the customer experience for VIP customers through operational efficiency, high customer satisfaction, and strategic technical execution.
This is a full-time position, remote in Georgia (GA), but requires frequent travel to a large client site in the DC/Baltimore area.
Role Summary and VIP Customer Focus
The Director is responsible for the overall vision, strategy, and daily management of the Technical Support and Field Services teams. A key focus is acting as a crucial liaison between the company, its Managed Services team, VIP customers, and offshore vendors, ensuring technology solutions align with and exceed customer expectations, particularly in the Revenue Cycle Management (RCM) domain.
Key Responsibilities:
- Strategic Leadership: Develop and achieve technical support strategic objectives and goals, and lead the development of the vision and strategy for VIP customers and the Managed Services team.
- Customer Relationship Management: Focus on driving stronger relationships with VIP customers and increasing customer satisfaction by executing tactical plans. Serve as the liaison to provide customer feedback to the Senior Management Team.
- Team Management: Manage and direct the Technical Support team and Field Services team, performing all personnel functions (interviewing, evaluating, mentoring) to maintain a highly productive and motivated staff.
- Technical Project Management: Manage technical projects specific to VIP customers and the Managed Services team. Define technical requirements, system goals, and identify and resolve technical issues in collaboration with stakeholders.
- Process Improvement: Analyze business processes and collaborate with Managed Services, Application Support, Application Development, and Operations to identify opportunities to streamline processes and automate activities.
- Technology Oversight: Forecast and manage technology costs by providing input into annual budget planning. Maintain awareness of emerging trends and drive technological innovation across systems, applications, and RCM solutions.
Required Experience and Technical Qualifications
The ideal candidate is an experienced IT/IS leader with a strong background in software solutions, infrastructure, and revenue cycle management, coupled with advanced leadership and project management skills.
- Experience (Required):
- 8+ years’ experience in an IS/IT role designing, implementing, and maintaining software solutions, systems, applications, and Revenue Cycle Management (RCM).
- 5+ years’ experience in a management or supervisory role.
- Infrastructure Knowledge: Experience with a wide range of technologies, including:
- Microsoft Windows servers and Directory Services.
- Cloud computing and hosting environment (AWS).
- Microsoft 365 solution and architecture.
- Storage Area Networks, Virtualization, and data center infrastructure.
- Backup and recovery, application delivery, and system monitoring.
- Skills & Abilities:
- Advanced leadership and project management skills.
- Strong ability to communicate effectively, analyze, and creatively problem-solve.
- Knowledge of current protocols, internet standards, data privacy practices, and laws.
- Education: Bachelor's degree in computer science, software engineering, or related field (or equivalent combination of education and experience).
Job Features
| Job Category | Information Technology, Product, Strategy and Ops, Technical Services |
An executive leadership opportunity is available for an SAP Manager, Business Applications at EPRI (Electric Power Research Institute). This role is crucial for developing and executing the strategic and operational plans for the applications development and support organization, ensuring key enterprise systems, especially SAP, align with corporate goals.
This is a full-time, remote/home-based position located in the California Home Office. The anticipated annual salary range is $170,000 USD to $190,000 USD, plus eligibility to participate in EPRI’s annual incentive program.
Role Summary and SAP Leadership Mandate
This Manager will serve as a hands-on leader responsible for strategic planning, operational excellence, and team development within the business applications space. A deep understanding of SAP, particularly in finance, is essential for driving standardization, performance, and user satisfaction across EPRI's enterprise software portfolio.
Key Responsibilities:
- Strategy & Planning: Develop and execute strategic and operational plans for application development and support, ensuring alignment with EPRI’s corporate goals and long-term IT vision.
- SAP Expertise & Execution: Utilize a deep understanding of SAP systems, especially in finance, to evaluate and implement new technologies. Serve as a hands-on leader who can navigate ambiguity, make informed decisions, and drive progress independently.
- Team & Talent Management: Lead and mentor a team of business analysts, developers, and security specialists, fostering growth and accountability. Recruit, develop, and retain top talent, recognizing and cultivating diverse skill sets.
- Stakeholder Collaboration: Collaborate with cross-functional leaders (Finance, Contracts, Sales, R&D) to gather business requirements and resolve complex system and data design issues.
- Governance & Budgeting: Manage departmental budgets and participate in annual planning, recommending capital and expense allocations. Negotiate and manage complex contracts with external vendors.
- Change Management: Champion change management by identifying opportunities for improvement and leading initiatives that enhance system performance and user experience.
Required Experience and Qualifications
The ideal candidate is a seasoned IT leader with extensive experience in enterprise application deployment, proven managerial and budgetary expertise, and a strong background in SAP systems.
- Experience (Required):
- 10 to 12 years of experience in the development and deployment of key business applications.
- Experience in leading and motivating teams, in addition to preparing and executing operating plans.
- 4+ years of departmental budgetary management experience or demonstrated acumen.
- SAP & Functional Skills:
- Deep understanding of SAP systems, especially in finance.
- Strong change management skills and ability to lead teams through transformation.
- Project management and excellent verbal and written communication skills are required.
- Leadership Attributes: Comfortable working independently and making decisions with limited oversight. High level of initiative, curiosity, and resilience.
- Education: Bachelor's Degree (BA) in Computer Science is required (Master's Degree preferred), though equivalent work experience is acceptable.
Job Features
| Job Category | Business services, Fintech, Operations Management |
An opportunity is available for an Assistant Director of Electronic Research Administration (eRA) within University Information Services (UIS) at the University of Colorado System Administration. This leadership role is vital to supporting CU's Research mission by managing the implementation and support of the InfoEd eRA software and other systems used for grants, compliance, and financial management of sponsored projects across all four campuses.
This is a full-time, University Staff position. Applicants must be Colorado residents or able to relocate to Colorado within a month of starting employment. This role is eligible to work remotely within Colorado.
The anticipated hiring range is $143,000 - $147,000, plus a comprehensive benefits package including a 10% mandatory 401(a) employer contribution.
Role Summary and Research IT Strategy Mandate
The Assistant Director serves as the primary UIS point of contact and product manager for the InfoEd eRA suite. The role balances direct staff management, stakeholder relations, vendor coordination, and strategic oversight to ensure the stability and continuous improvement of critical research administration systems.
Key Duties and Responsibilities:
- Team Supervision: Directly supervise the eRA Functional team (Solution Managers and Business Systems Analysts), including recruiting, training, work prioritization, performance evaluation, and mentorship.
- eRA Service Oversight: Ensure operational support of the core eRA service, including modules for Pre-award management, System-to-System submission, non-financial award management, human subjects management, and conflict of interest management.
- Stakeholder & Governance: Serve as the primary facilitator for the eRA Portfolio Steering Committee and build strong relationships with campus end-users, IT support partners, and Research Administration/Compliance offices.
- Product Management: Serve as the UIS Product Manager for InfoEd, coordinating communications on system roadmaps, updates, and maintenance activities with Business Relationship Managers (BRMs) and stakeholders.
- Vendor & Issue Management: Manage the InfoEd vendor issue resolution process, prioritizing tickets and coordinating vendor activities for new functionality, maintenance, and defect resolution.
- System Lifecycle: Coordinate system upgrades, new feature evaluation (including risk assessment), and manage system analysis studies to enhance end-user experience.
- Financial & Compliance: Develop budget requests, work with staff to provide cost/time estimates, and ensure projects are delivered on time and within budget. Maintain knowledge of "grants.gov" and major sponsor agency policy changes.
Required Experience and Qualifications
The ideal candidate is an experienced IT applications manager with a background in complex, enterprise-level systems, proven managerial skills, and the ability to work effectively with diverse senior administrative groups.
- Experience (Required):
- Six (6) years’ professional experience managing IT applications, projects, or services related to the support of an eRA or similar system.
- Two (2) years’ experience managing personnel (including developing/mentoring direct reports) AND managing projects/services with proven strategic and tactical execution skills.
- Experience working closely and effectively with a diverse group of senior administrators.
- Education: Bachelor’s degree from an accredited institution or equivalent professional experience (may be substituted year-for-year).
- Knowledge/Skills:
- Strong interpersonal and leadership skills with proven ability to effect and influence change through collaboration.
- Knowledge of ITSM (Information Technology Service Management) principles and management best practices.
- Technical aptitude, requirements management, and ability to assess and articulate risk variables.
Preferred Qualifications
- Eight (8) years of professional experience, and three (3) years in a managerial or supervisory role.
- Experience working in a large, complex research university with multiple campuses.
- Functional application experience in a Grants and Contracts or Compliance-oriented role.
- Experience with PeopleSoft Finance/HCM.
Job Features
| Job Category | Information Technology, Operations Management, Product Management |
A leadership opportunity is available for a Senior Manager, Solution Architect of Marketing Technology at Under Armour, committed to empowering athletes and driving innovation. This role provides a critical bridge between business objectives and technology solutions, focusing on the Marketing and Consumer Engagement space.
This is a full-time, fully remote position with occasional travel to UA offices or conferences. The base compensation range is $163,892.80 - $225,352.60 USD, plus a competitive Total Rewards package including 401(k) matching and merchandise discounts.
Role Summary and Marketing Technology Leadership
The Senior Manager will lead the design, development, implementation, and support of critical consumer-facing technology platforms, ensuring they meet both business requirements and enterprise architectural standards. This role involves significant team and vendor management, strategic oversight, and driving solutions that directly impact revenue and consumer brand impressions.
Key Areas of Impact:
- Technology Leadership: Directly leads teams responsible for Email Marketing, Mobile Push, SMS (Salesforce Marketing Cloud - SFMC), and Customer Service technology (Salesforce Service Cloud - SFSC/AgentForce).
- Architecture & Strategy: Oversees the technical design and architectural framework for Under Armour’s Customer Data, Email Marketing, and Customer Service technologies. Ensures projects comply with the Enterprise Architecture and adhere to standards for reuse and alignment.
- Business Impact: Directly drives impacts to revenue and consumer brand impressions by enabling seamless personalization campaigns and customer service experiences.
- Project Oversight: Provides guidance and oversight to active projects and agile squads throughout the lifecycle, ensuring efficiency and consistency with the original design (inclusive of Journey Builder, Ad Studio, etc.).
- Operations & Compliance: Directs the development of operational procedures, manages annual and project budgets, and owns all interactions with internal and external auditors regarding Consumer Engagement security and data privacy.
- Talent Management: Manages a team of both direct and indirect reports (Developers, Leads, Analysts). Attracts, retains, and develops top talent and manages performance of a distributed team of internal teammates and external vendors.
Required Experience and Qualifications
The ideal candidate is a seasoned technology leader with deep, hands-on experience in Salesforce Marketing Cloud or equivalent packaged marketing solutions, proven team management abilities, and strong architectural judgment.
- Experience (Required): Typically 10 years of relevant experience (or 8 years with a Master's degree).
- Management Experience: 3 - 5 years of management experience or equivalent subject matter leadership.
- Marketing Tech Expertise: 5+ years of hands-on experience with Salesforce Marketing Cloud, Service Cloud, or other packaged marketing solutions, including API and 3rd-party system integrations (SOAP/REST).
- Skills: Strong analytical and problem-solving skills to assess complex technical challenges. Excellent communication and organizational abilities, including translating technical concepts into business terms.
- Execution: Experienced in program/project management, with a track record of meeting deadlines and leading teams effectively using Agile methodology and frameworks.
- Attributes: Self-starter, proactive team contributor, and capable of working independently within global teams.
Desirable Certifications (Plus)
- ITIL certifications.
- SFMC (MCE), SF Core, or AgentForce certifications.
Job Features
| Job Category | Customer Success, Information Technology, Marketing, Operations Management |
An opportunity is available for an IT Manager to lead the Applications Delivery Team for the Lands' End Outfitters (LEO), the company's Business-to-Business (B2B) division. This critical role is responsible for the stability, performance, and continuous improvement of the B2B e-commerce platform and its enterprise-specific customer sites.
This is a full-time position primarily conducted remotely. However, if you reside within 60 miles of the Dodgeville, WI office, you are expected to collaborate onsite in a hybrid fashion for up to four days per month.
Role Summary and B2B E-commerce Operations Mandate
This Manager will provide highly engaged leadership, focusing heavily on Operational Excellence, Service Level Agreement (SLA) management, and implementing Service Reliability Engineering (SRE) practices. The core mission is to ensure a reliable and seamless customer experience across the B2B platform while leading and mentoring a hybrid team of employees and contractors.
Key Responsibilities:
- Operational Excellence & SLAs: Proactively monitor system performance, implement robust controls for system integrity, and ensure all LEO systems meet or exceed defined SLAs to minimize incidents and downtime.
- Customer-Facing Platform Support: Oversee the technical operations of the B2B e-commerce platform and support enterprise-specific site functionality tailored to individual client needs.
- Reliability & Improvement: Drive initiatives to reduce the volume and severity of technical incidents. Analyze trends and root causes to implement long-term solutions, embedding an SRE mindset across e-commerce product teams.
- Team Leadership & Delivery: Lead and manage the Applications Delivery Team (employees and contractors) using Agile methodology to execute the technical roadmap. Foster a culture of accountability and continuous improvement.
- Strategic Contribution: Contribute to the evolution and potential consolidation of e-commerce platforms and collaborate cross-functionally to align technology initiatives with business goals.
- People Management: Provide guidance, support, and mentorship to team members. Manage recruitment, conduct performance evaluations, and coordinate professional development programs.
Required Experience and Qualifications
The ideal candidate is an experienced IT operations leader with a background in e-commerce, proven success in driving service improvements, and strong managerial skills over complex hybrid teams.
- Experience: 5-8 years of experience in IT operations, application support, or systems management, combined with relevant leadership roles.
- Leadership Style: Proven leadership experience with hybrid teams (employees and contractors, onshore and offshore) and an highly engaged leadership style.
- Operational Expertise: Demonstrated success in SLA management, incident reduction, and SRE practices.
- Industry Knowledge: Strong understanding of e-commerce platforms, the retail space, and enterprise system architecture. Experience in B2B environments is highly desirable.
- Methodologies: Experience with Agile methodology for product delivery. Familiarity with ITIL or other service management frameworks.
- Infrastructure: Knowledge of cloud-based infrastructure and modern DevOps practices is a plus.
- Education: Bachelor’s degree in Information Technology, Computer Science, or related field (Master’s degree preferred). Professional certifications are a plus.
Additional Desirable Skills
- Knowledge of e-commerce platforms like SAP Commerce Cloud, SAP/ERP, Salesforce, or AWS.
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Job Features
| Job Category | Information Technology |
A leadership opportunity is available for a Director of IT at Serve Robotics, a company focused on transforming last-mile delivery with autonomous sidewalk robots. This Director will lead the company's entire IT strategy and operations, scaling systems to support rapid growth, R&D, and live robot delivery operations.
This is a full-time, remote position in the U.S. and select Canadian provinces (e.g., British Columbia, Quebec, Ontario). The salary range is $210K – $250K, plus equity.
Role Summary and Robotics/Growth Mandate
This role balances high-level strategy with hands-on execution. The Director will own the IT infrastructure, security implementation, and support services across delivery depots, engineering labs, and corporate offices. This is a critical leadership position focused on reliability, compliance, and user experience in a fast-moving, high-growth, tech-driven environment.
Key Responsibilities
- Strategic Leadership: Define and execute the IT roadmap aligned with Serve's growth, expansion, and R&D goals. Lead IT planning for new markets, acquisitions, and major company initiatives.
- Infrastructure & Systems: Oversee enterprise IT infrastructure, networks, and cloud services, focusing on uptime and scalability. Implement collaboration, productivity, and ERP systems. Support IoT and edge-device deployments critical to robotics delivery operations.
- Security & Compliance: Partner with security leaders to drive identity management, endpoint protection, and incident response. Ensure compliance with ISO 27001, SOC 2, GDPR, CCPA, and related requirements.
- Team & Operations: Build, mentor, and scale a high-performing IT team. Establish and meet SLAs for IT support across offices, labs, and depots. Manage IT budgets, procurement, and vendor contracts.
Required Experience and Qualifications
The ideal candidate is a seasoned IT operations leader with a track record of scaling infrastructure in high-growth, technology-intensive companies, and deep expertise across networking and security.
- Experience (Required): 10+ years in IT infrastructure and operations, with 5+ years in leadership.
- High-Growth Environment: Proven experience managing enterprise IT environments in high-growth, tech-driven companies.
- Operational Scale: Experience managing live operations across multiple time zones and supporting rapid operational expansion.
- Technical Depth: Deep expertise in networking, cloud platforms, identity management, and enterprise systems.
- Leadership Skills: Track record of hiring and scaling IT teams and infrastructure. Excellent communication, leadership, and vendor management skills.
What Makes You Stand Out
- Experience with IoT deployments (smart devices at the edge) is highly desired.
- Exposure to robotics, logistics, or other live operations environments.
- CCNA, CISSP, or equivalent prior networking experience.
- Background in budget ownership and supporting M&A activities.
Job Features
| Job Category | Information Technology |
A leadership opportunity is available for a Director of Infrastructure Connectivity Services at Surgical Care Affiliates (SCA Health), a part of Optum that redefines specialty care across a network of ambulatory surgical centers, physician clinics, and labs. This role is responsible for leading the strategy, architecture, operations, and continuous evolution of all connectivity infrastructure across the enterprise.
This is a full-time position in the United States. The salary range is $145,000.00/Yr. - $160,000.00/Yr., plus a comprehensive benefits package.
Role Summary and Hybrid/Multi-Cloud Network Mandate
This Director will provide strategic and operational leadership for the company's network, with an emphasis on hybrid and multi-cloud networking strategies, particularly within Microsoft Azure and AWS. The role involves managing a team of engineers and administrators and partnering with security, cloud, and application teams to ensure secure, resilient, and high-performance infrastructure, especially for complex workloads including AI/ML.
Key Responsibilities
- Strategic Leadership: Provide strategic and operational leadership across all enterprise connectivity domains—cloud networking, LAN/WAN, remote access, wireless, and telecommunications.
- Hybrid Cloud Architecture: Design and operate hybrid cloud connectivity solutions, especially between on-premises data centers and Microsoft Azure (e.g., ExpressRoute, Virtual WAN).
- Cloud-Native Design: Develop cloud-native network topologies for resilient and scalable application delivery across Azure (and optionally AWS), including traffic flow, NSGs, ASGs, and UDRs.
- AI/ML Network Optimization: Design and support AI-focused network architectures, optimizing for high-bandwidth and low-latency scenarios such as GPU workloads, inference services, and large dataset transfers.
- Security & Compliance: Lead secure network segmentation strategies supporting regulatory requirements (e.g., HIPAA, PCI) and workload isolation across hybrid environments.
- Automation & DevOps: Lead automation initiatives using infrastructure-as-code (e.g., Terraform, ARM, Bicep), SDN, and DevOps practices for network deployment.
- Operations Excellence: Oversee enterprise routing, switching, firewalling, and performance tuning. Drive operations excellence through monitoring, alerting, and remediation platforms.
- People Management: Mentor and develop high-performing engineering teams with cross-functional cloud networking skillsets. Manage vendor, carrier, and partner engagements.
Required Experience and Technical Qualifications
The ideal candidate is a highly experienced infrastructure leader with deep, progressive experience in enterprise networking, advanced expertise in Azure cloud networking, and a background in complex, regulated environments like healthcare.
- Experience (Required):
- 12+ years of progressive infrastructure experience with at least 7 years leading enterprise network or cloud connectivity teams.
- Demonstrated experience supporting hybrid application environments requiring seamless cloud/on-premise integration.
- Experience with enterprise WAN design (e.g., SD-WAN), inter-site routing, and global load balancing.
- Cloud Expertise: Advanced expertise in Azure cloud networking (e.g., vNet architecture, ExpressRoute, Private Link, Azure Firewall).
- Strategic & Technical Skills: Strong leadership in network operations, automation, performance optimization, and cross-platform troubleshooting. Excellent communication and strategic planning skills.
- Specialized Knowledge: Familiarity with AI/ML network architecture requirements and performance considerations.
- Domain Preference: Experience in healthcare or regulated environments is strongly preferred.
- Education: Bachelor’s degree in Information Technology, Engineering, or related field (Master’s preferred).
Preferred Certifications
- Microsoft Certified: Azure Network Engineer Associate (AZ-700)
- Cisco CCNP/CCIE, Fortinet NSE, or equivalent enterprise network certifications.
- AWS Advanced Networking or Google Professional Cloud Network Engineer (optional).
Job Features
| Job Category | Cloud Engineering, Operations Management |
A leadership opportunity is available for an IT Director at My Amazon Guy, a growing digital marketing agency with over 500 employees and clients. This role is responsible for overseeing the organization's comprehensive technology strategy, ensuring alignment with business goals, and driving efficiency and growth through innovative solutions.
This is a full-time, permanent remote position. The required work schedule follows EST (Monday-Friday only), with fixed weekends off. Benefits include a competitive salary base, unlimited PTO, and professional development opportunities.
Role Summary and Strategic Leadership Mandate
The IT Director will manage all technology operations, infrastructure, and security, while actively leading and mentoring a sizable team. This is a critical leadership role that balances high-level strategic planning and budgeting with hands-on management and quality assurance for operational execution.
Responsibilities:
- Strategic & Operational Oversight: Oversee all technology operations, policies, and systems to support company strategies, improve efficiency, and drive digital transformation initiatives.
- Team Leadership & Management: Manage up to 8 direct reports (plus their teams). Lead with empathy and accountability, providing training, clear instructions, and consistent project oversight.
- Performance Management: Conduct weekly 1:1s, team huddles, and staffing reviews; set hiring goals and maintain a skills matrix. Ensure effective delegation, accountability, and follow-through on results.
- Project Governance: Maintain organized Asana boards (max 50 active tasks). Review and QA deliverables to ensure accuracy and readiness before implementation.
- Executive Communication: Communicate clearly—delegate down, report up, and keep leadership aligned. Anticipate conflicts, prioritize initiatives, and allocate resources effectively.
- Compliance & Budgeting: Ensure compliance with industry standards and manage budgets and resources effectively.
Required Experience and Qualifications
The ideal candidate is a seasoned IT management professional with a strong technical background, proven leadership experience, and expertise in modern IT governance and cloud technologies.
- Experience: At least 8-10 years of experience in IT management, with a strong background in IT infrastructure, systems, and security.
- Leadership: Proven leadership experience managing and mentoring IT teams (managing managers is a strong plus).
- Technical Knowledge: In-depth knowledge of IT systems, networks, and enterprise software solutions.
- Core Expertise: Expertise in cloud computing, cybersecurity, data management, and IT governance.
- Strategy & Projects: Demonstrated experience in strategic planning and project management.
- Frameworks: Familiarity with industry-standard frameworks such as ITIL, COBIT, or similar.
- Business Acumen: Strong understanding of business processes and how technology can enhance organizational performance.
- Education: Bachelor's degree in IT, Computer Science, or a related field (Master's degree preferred).
- Certifications (Preferred): PMP (Project Management Professional), CISSP (Certified Information Systems Security Professional), or other relevant certifications.
Job Features
| Job Category | Information Technology |
An opportunity is available for a Senior Manager, IT (SOX) Compliance & Systems at CG Oncology, Inc., a rapidly growing, publicly traded biopharmaceutical company focused on developing novel immunotherapies for bladder cancer. This leader will drive the organization's IT SOX compliance program while also overseeing core system administration and IT operations.
This is a full-time, fully remote position in the United States. The pay range is $153,000 - $180,000 USD per year, plus competitive equity, bonuses, and unlimited flexible time off.
Role Summary and Compliance/Operations Dual Mandate
This Senior Manager is the central figure for maintaining IT General Controls (ITGC) compliance and operational excellence. The role requires a strong partnership with Finance and Audit teams to ensure regulatory alignment for a publicly traded company while simultaneously managing day-to-day IT systems administration.
Essential Functions
- IT SOX/ITGC Leadership: Lead the IT SOX compliance program, including ITGC design, implementation, documentation, and testing. Develop and maintain IT compliance policies, procedures, and control documentation consistent with regulatory requirements and industry best practices.
- Audit Coordination: Partner with Finance and Internal Audit to ensure IT controls align with overall SOX requirements. Coordinate ITGC testing with auditors, managing requests, walkthroughs, and evidence collection.
- System Administration & Operations: Oversee issue management processes (troubleshooting, root cause analysis, escalation) for IT systems. Perform general system administration and maintenance (user account provisioning, patching, performance monitoring).
- Control Management: Oversee system access reviews, change management controls, segregation of duties, and IT operations monitoring.
- Remediation & Improvement: Identify control deficiencies, perform root cause analysis, and develop effective remediation plans. Drive continuous improvement in control effectiveness, efficiency, and automation.
- Training & Culture: Provide training and guidance to IT and business partners on SOX requirements and promote a culture of compliance through awareness programs.
Required Experience and Technical Qualifications
The ideal candidate is an IT audit or risk veteran, preferably with hands-on experience in the biotech/healthcare sector and deep functional knowledge of financial systems and SOX frameworks.
- Experience (Required):
- 7+ combined years of IT audit, IT risk, or IT compliance experience in a public company, Big Four, or biotech/healthcare environment.
- OR hands-on experience administering and supporting financial systems (e.g., NetSuite, Coupa, JDE) in a financial control setting.
- Compliance Expertise: Strong knowledge of SOX requirements, IT General Controls (ITGC), and IT risk frameworks (COBIT, COSO, NIST). Demonstrated expertise in SOX 404 testing and compliance, preferably in the biotech, pharmaceutical, or life sciences industry.
- System Knowledge: Experience managing IT compliance programs across regulated enterprise applications (e.g., Rippling, FloQast). Knowledge of various IT systems relevant to financial reporting.
- Financial Acumen: Strong understanding of financial processes (P2P, O2C, GL) and their impact on IT controls. Strong knowledge of GAAP, COSO framework, and relevant auditing standards.
- Cloud & Administration: Familiarity with cloud-based infrastructure (e.g., Azure) and associated control environments. Ability to manage system integrations, upgrades, and maintenance for financial applications.
- Education & Certifications: Bachelor’s degree required. Professional certifications such as CISA, CISSP, or CIA are preferred.
Job Features
| Job Category | Information Technology |
A leadership opportunity is available for a Senior Manager, IT Performance, to lead a team dedicated to enhancing IT effectiveness and demonstrating business value across the organization. This strategic role is accountable for setting performance goals, driving automation, and operationalizing the three-year IT roadmap.
The compensation range is $110,800.00 - $193,800.00 annually, plus potential performance bonuses.
Role Summary and Strategic Value Mandate
This Senior Manager will serve as a key partner to IT leadership and cross-functional departments, translating IT initiatives into measurable business value. A significant part of the role involves implementing a data-driven culture, leading high-level strategy discussions, and driving IT maturity using frameworks like Gartner Maturity Assessments.
Essential Functions
- Performance Strategy & Metrics: Collaborate with IT leadership to establish clear performance goals and metrics that align with strategic objectives. Develop and implement a comprehensive strategy for tracking and analyzing IT performance that drives business value.
- Executive Leadership & Reporting: Lead and facilitate executive-level meetings to discuss performance metrics and strategic initiatives. Prepare and present regular reports on IT performance and create ad hoc reports to support leadership decision-making.
- Roadmap & Maturity: Spearhead the operationalization and communication of the three-year IT Roadmap, ensuring alignment with organizational goals. Lead and facilitate Gartner Maturity Assessments to evaluate current IT capabilities and identify areas for improvement.
- Automation & Efficiency: Oversee the automation of the ServiceNow time tracking setup, identifying efficiencies that enhance demand and capacity management reporting, and streamline the end-of-month financial cycle.
- Team Leadership: Provide strategic direction and leadership to the team, mentoring and supporting the professional development of team members.
Required Experience and Qualifications
The ideal candidate is an experienced IT and business analysis leader with strong managerial skills, executive maturity, and a proven track record of implementing data-driven IT reporting programs.
- Experience (Required):
- Minimum of ten (10) years of experience in IT and/or business analysis, demonstrating a strong understanding of IT operations and performance management.
- Minimum of three (3) years of management experience.
- Technical Proficiency: Power BI experience is required. Proficient in implementing and managing IT-wide reporting and analytics programs.
- Leadership & Acumen: Executive maturity and an ability to work effectively with senior executives. Collaborative managerial skills with exceptional analytical, presentation, and interpersonal skills.
- Strategic Knowledge: Familiarity with IT implementation projects and IT strategy formulation is preferred.
- Soft Skills: Results-oriented with a strong track record of success. Ability to balance competing priorities in a fast-paced environment with minimal direction.
- Education: Bachelor's Degree in Information Technology, Business Administration, or a related field (equivalent experience may be considered).
Job Features
| Job Category | Information Technology |
An executive leadership opportunity is available for a deeply technical and outcome-oriented Director of Data at the Wikimedia Foundation, the non-profit organization that hosts Wikipedia. This director will lead all work across data engineering, search, experimentation, and data-related Site Reliability Engineering (SRE).
This is a full-time, remote-first position. Candidates must be located within the UTC-8 to UTC+3 geographical range due to the location of the existing team. The anticipated annual salary range for applicants based in the United States is $179,376 to $279,262 (adjusted for non-US locations).
Role Summary and Petabyte-Scale Platform Leadership
The Director is accountable for shipping reliable, privacy-respecting data products and platforms that power product analytics, machine learning, product features, and public datasets for Wikipedia, a top-ten global website. This role manages managers and Principal ICs across multiple, mission-critical teams.
Key Responsibilities
- Team & People Leadership: Manage managers, coach senior ICs, and scale hiring for a diverse, international, remote-first organization. Foster a collaborative, mission-aligned culture.
- Technical Strategy & Oversight: Provide strategic technical oversight for the platform, setting architectural direction grounded in experience with event-based architectures, data ingestion, modeling, data governance, privacy by design principles, and cost efficiency.
- Roadmap & Execution: Set clear, realistic roadmaps and drive the work across Data Engineering, Search, Experimentation, and Data SRE in close partnership with Product Management. Balance velocity with reliability and involve stakeholders from both the Foundation and the larger volunteer community.
- Operational Excellence: You are an operational multiplier, identifying and sharing patterns that reduce toil. You set and hold SLOs/error budgets, manage vendor relationships, and treat incidents as opportunities to automate and harden systems.
- Collaboration: Partner effectively with the Group Product Manager for Data Platform and senior PMs to balance technical implementation with diverse user needs and navigate priority trade-offs.
Required Experience and Technical Qualifications
The ideal candidate is deeply technical with strong judgment, a history of managing managers, and hands-on experience scaling production data systems at the massive scale required by a top-ten global website.
- Leadership Experience: 8+ years of engineering leadership with 3+ years managing managers across data-heavy backend teams, or an equivalent track record.
- Scale & Scope: Track record of shipping production data systems at massive (internet) scale. Knowledge of what "good" looks like for petabyte-scale data lakes, event pipelines, and search/experimentation stacks.
- Technical Proficiency: Hands-on experience with relevant open-source tech stacks (e.g., Kubernetes, Kafka, Spark, Flink, Hadoop, Ceph, Airflow).
- Execution Style: Biased towards shipping regularly and with confidence; capable of breaking work into safe, incremental releases and unblocking teams quickly.
- Culture: Mission-driven, balancing product impact with privacy and transparency, and partnering with volunteers to build in the open.
- Global Team: Ability to hire, coach, and lead globally distributed teams.
Preferred Qualifications
- A track record of open-source participation.
- Fluency or familiarity with languages in addition to English.
- Experience as a member of a volunteer community.
Job Features
| Job Category | Data |
An opportunity is available for a Principal Systems Administrator at BAE Systems (ESS - Shared Services), where the mission is to "Protect Those That Protect Us." This role will join the VDI team and is responsible for the design, security, and maintenance of the company's Virtual Desktop Infrastructure (VDI) environments, with a primary focus on Omnissa Horizon (formerly VMware Horizon) and knowledge of Citrix systems.
This is a full-time position with options for hybrid or remote work and flexible schedules (5/40 or 9/80). The salary range is $115,779 - $196,825.
Role Summary and VDI Architecture Mandate
This Principal Systems Administrator will lead projects and provide advanced technical solutions to standardize and automate the IT infrastructure, specializing in remote access, application delivery, and virtual desktop solutions. The role requires strong technical knowledge, project leadership, and participation in an on-call rotation.
What You’ll Do:
- VDI Design & Maintenance: Responsible for the design, engineering, deployment, and maintenance of highly available and secure Omnissa Horizon Operating environments.
- Citrix Support: Support Citrix Virtual Apps and Desktop environments, including Citrix Application Delivery Controllers (NetScaler) (experience with these is a plus).
- Technical Leadership: Provide technical and project leadership for advanced solutions, including milestone planning and completion. Assist with the VDI service roadmaps and service lifecycle management.
- Operational Excellence: Work includes technical planning (cost, capacity, logistics), architecture, design, implementation, configuration management, maintenance, troubleshooting, and root cause analysis.
- Continuous Improvement: Continuous evaluation of currently deployed and emerging Remote Desktop and Access solutions. Define process and success criteria for new technology proof of concepts.
- Security & Compliance: Adhere to strict Information Systems security guidelines. (Familiarity with DISA STIG and DOD Information Assurance practices is a plus).
- Documentation & Metrics: Document technical processes and procedures. Assist with the creation of KPIs and metrics reports/dashboards to represent service health and user experience.
- On-Call: Maintain a regular and predictable work schedule and participate in on-call rotations.
Required Experience and Technical Qualifications
The ideal candidate is a highly experienced VDI professional with strong expertise in VMware Horizon, fundamental networking and security concepts, and excellent communication skills.
- Experience (Required):
- Bachelor’s degree in a related technical field plus 6 or more years of related experience (equivalent experience or certifications may be considered).
- 4+ Years of experience supporting a VMWare Horizon environment.
- Networking & Security: Functional knowledge of core networking concepts, including TCP/IP, DHCP, DNS, routers, switches, firewalls, load balancing, VLAN segmentation, etc.
- Windows Administration: Functional knowledge of Group Policy creation, application, and inheritance.
- Communication: Superb communication skills with the ability to translate highly technical details into easy-to-understand concepts.
- Project Skills: Excellent organization and project management/project coordination skills.
Preferred Experience and Skills
- Citrix Expertise: Experience managing Citrix virtual desktops and application delivery environments.
- Platform Knowledge: Experience with migrating from Citrix to Horizon platforms.
- Cloud & Automation: Familiarity with Microsoft Azure and Amazon Web Services core components. Proficiency in Scripting/Automation technologies (PowerShell, JSON, Ansible, Terraform).
- Specialized Tools: Experience with Splunk and user profile management (DEM, FSLogix, etc.).
- Certifications (Preferred): VCP-DTM, VCAP-DTM Deploy/Design, CCE-V, CCP-N, OCPD, OCAP.
Job Features
| Job Category | Information Technology, Technical Services |
An opportunity is available for an experienced and dedicated HP-UX Environment Specialist / System Administrator to join an IT team. This specialized role is focused entirely on the management, maintenance, and optimization of the organization's HP-UX OS and related hardware, ensuring high availability and performance.
This is a full-time, remote position.
Role Summary and HP-UX Optimization Mandate
The ideal candidate will have a strong background in legacy system administration, specializing in HP-UX, with a proactive approach to system integrity, security, and performance. This is a technical, hands-on role with strong security and documentation requirements.
Key Roles and Responsibilities
- System Management & Maintenance: Administer and manage HP-UX servers and related hardware. Perform regular system updates, patches, and security enhancements.
- Performance & Optimization: Monitor system performance and resource utilization. Identify and resolve performance bottlenecks and implement best practices for system optimization.
- Security & Compliance: Ensure the security of the HP-UX environment by implementing and maintaining security policies. Conduct regular security audits and vulnerability assessments to ensure compliance with industry standards.
- Troubleshooting & Support: Diagnose and resolve hardware and software issues. Provide timely support for system-related incidents, collaborating with other IT teams as needed.
- Data Integrity: Ensure system integrity through regular backups and recovery procedures.
- Documentation & Guidance: Maintain comprehensive documentation of system configurations, procedures, and changes. Provide technical guidance and support to junior team members.
- On-Call: Participate in on-call rotations and respond to after-hours emergencies as needed.
Required Knowledge and Skills
The successful candidate must possess deep, specialized knowledge of HP-UX administration, robust troubleshooting skills, and excellent documentation capabilities.
- Core Expertise: Extensive experience with HP-UX system administration.
- Fundamentals: Strong knowledge of UNIX/Linux operating systems and command-line tools.
- Hardware: Familiarity with server hardware and networking concepts.
- Analytical Skills: Excellent diagnostic and troubleshooting abilities. Strong analytical skills and attention to detail.
- Communication: Excellent communication skills, both written and verbal, and strong documentation skills.
- Collaboration: Ability to work effectively in a team-oriented environment.
Job Features
| Job Category | Information Technology |
A Contract opportunity is available for a Network Automation Engineer to join the Network Automation/Operations team at Kanak Elite Services Inc. This role is focused on dramatically improving network operations efficiency through automation, supporting infrastructure for various federal and state government programs (including FSA, CDC, and veteran services).
This is a full-time, remote position in the USA.
Role Summary and Automation Mandate
This engineer will be an automation-first technologist responsible for designing and implementing solutions that eliminate manual processes across a complex, multi-cloud network environment. The role requires a strong technical foundation, experience with specific automation tools, and the ability to obtain government clearance.
Key Responsibilities
- Network Process Automation: Automate network operations processes, including the rollout of Meraki switches and monitoring/alerting systems.
- SDWAN & Ticketing: Develop automation solutions for Palo Alto SDWAN IONs, specifically automating ServiceNow ticket creation and resolution.
- Cloud & Firewall Automation: Collaborate with the cloud team (AWS, Azure, GCP) to automate firewall rule requests for efficient and accurate implementation.
- Monitoring Integration: Integrate Aruba APs into SolarWinds for tracking and monitoring.
- Critical Infrastructure Support: Support infrastructure for federal and state government programs, requiring high standards of reliability and security.
Key Technologies Used
- Networking: Aruba Wireless, Palo Alto (SDWAN IONs, Firewalls, NGFW), Cisco (Meraki, VPN IPSEC tunnels), SolarWinds.
- Automation: Ansible, Python, Rundeck, Codeshuttle, Terraform.
- Cloud: AWS (primary), Azure, Google Cloud Platform (GCP).
Required Experience and Qualifications
The ideal candidate is a motivated and collaborative engineer with proven experience in automation tools and a strong cloud networking background, with the ability to quickly adapt and bring fresh ideas to the team.
- Experience: Strong knowledge of networking fundamentals and cloud technologies.
- Automation Proficiency: Experience with automation tools such as Ansible, Python, and Rundeck.
- Clearance Requirement: Must be able to pass a public trust clearance (6C), with the potential for a secret clearance in the future.
- Soft Skills: Excellent soft skills, including transparency, honesty, and teamwork. A proactive approach to problem-solving and process improvement is highly desired.
- Location: Ability to work remotely and collaborate with a distributed team (working closely with a team of 3 automation engineers).
- Preferred: Preference for candidates with hands-on cloud experience and knowledge of AWS, Azure, and GCP.
Job Features
| Job Category | Cloud Engineering |
An opportunity is available for an experienced Wireless Network Architect to join the Infrastructure Network team. This role is crucial for designing, implementing, and maintaining high-performance wireless network solutions, with a specific focus on Aruba technology.
This is a full-time, remote position in the U.S. The salary range is $121,264 - $169,020 per year, plus an annual bonus incentive.
Role Summary and Aruba Architecture Mandate
This is a hands-on technical role that requires deep expertise in wireless networking and the ability to serve as a consultant, working closely with clients to translate their needs into detailed, tailored network designs. The Architect will drive the full lifecycle of wireless network deployment.
Key Responsibilities
- Network Design & Implementation: Design, implement, and troubleshoot wireless networks using Aruba technology. Create detailed network designs based on client requirements.
- Site Assessment: Conduct site surveys and RF analysis to identify optimal locations for access points and other wireless networking equipment.
- Technical Guidance: Provide technical support and guidance to internal teams and clients during the deployment of wireless networks.
- Architecture Strategy: Maintain a strong understanding of network architecture and design principles and stay up-to-date with the latest wireless networking technology and best practices.
- Collaboration: Collaborate with cross-functional teams, including sales, engineering, and customer service.
Required Experience and Qualifications
The ideal candidate possesses extensive experience in large enterprise wireless environments, a proven track record with Aruba products, and excellent problem-solving and communication skills.
- Experience: At least 5 years of experience as a Wireless Network Architect or a similar role in large enterprise environments.
- Technology Expertise (Required):
- Extensive experience with Aruba products and solutions.
- In-depth knowledge of wireless networking technologies and standards.
- Strong understanding of network architecture and design principles.
- Education: Bachelor's degree in Information Technology, CS, or a related field OR 5 additional years of relevant experience.
- (Note: Alternate requirements include an Associate's/Bachelor's with 2 years of experience, or 7 years of applicable experience in lieu of a degree.)
- Skills: Excellent problem-solving skills and the ability to troubleshoot complex issues. Strong communication skills.
- Travel: Ability to travel as needed.
- Preferred: Healthcare Information Technology experience is preferred but not required.
Job Features
| Job Category | Technical Services |