Canonical, the company behind the widely used Ubuntu operating system, is hiring an Associate Support Engineer to provide expert-level technical assistance across its full stack, including cloud, desktop, and IoT. This is a chance to build a career in a globally distributed organization, solving genuinely unique and complex problems.

• Location: Home-based - Worldwide (Globally Remote Role)
• Travel: Ability to travel internationally twice a year for company events (up to two weeks long).

The Role: Problem Ownership and Technical Mastery

This entry-level support role demands a high aptitude for learning and a passion for Linux. You will own customer cases from problem qualification to final resolution, often diving into issues most engineers never see, like Linux kernel crashes.

• Case Management & SLA: Take ownership of new cases via telephone, email, and web. Ensure every case is handled according to the Service Level Agreement (SLA), keeping customers updated and setting correct expectations.
• Complex Troubleshooting: Provide expert-level technical support on the full Canonical stack. This involves triaging complex cloud environments, desktop/server issues, OS configuration problems, and performing root cause analysis.
• Knowledge Contribution: Contribute new and maintain existing knowledge base articles to ensure shared knowledge and lessons learned are available to customers.
• Process & Learning: Prioritize work effectively, maintain regular communication with the global team, and commit to continually learning as Ubuntu products and services evolve.
• Schedule: Participate in a regular weekend working rotation.

What Canonical is Looking For:

You need a strong academic background, a core Linux aptitude, and the resilience to work in a fast-paced, customer-facing role.

• Technical Background: Exceptional academic track record and an Undergraduate degree in a technical subject (e.g., Computer Science, Electrical Engineering) or a compelling alternative path.
• Core Linux Experience: Proven experience with Linux troubleshooting (collecting logs, stack traces, editing configuration files).
• Foundational Knowledge (2 or more required):
  • Linux server administration
  • Programming fundamentals in any language (bash, Python, C++, Go, etc.)
  • Networking (firewalling, switching, bridging, MTU issues)
  • Virtualization / Cloud computing concepts (provisioning, orchestration)
• Soft Skills: Strong written and verbal English communication skills. Must have the confidence to speak up, exchange feedback, and be effective in a multi-cultural organization.

Nice-to-Have Skills:

• Experience supporting virtualized environments (KVM, VMWare).
• Active contribution to open-source projects/code/forums (always a good sign for a Linux job).

Coretelligent, a recognized provider of comprehensive managed IT solutions specializing in cybersecurity and cloud services for financial and life science sectors, is hiring a senior network troubleshooter. This role is crucial for maintaining and securing complex multi-tenant client network infrastructures.

• Location: Remote; United States
• Employment Type: Full-time
• Salary Range: $85,000 - $100,000 (depending on experience)

Job Overview: Multi-Cloud, Multi-Vendor Escalation

As a Support Engineer II, you combine advanced troubleshooting, configuration, and client-first service in a fast-paced Managed Service Provider (MSP) setting. You'll serve as a trusted resource for escalations and mentor junior staff.

• Core Platforms: Provide advanced support across Fortinet, Cisco, Palo Alto, and Ubiquiti networking environments.
• Security Management: Manage and maintain firewall policies, VPNs (site-to-site and remote access), routing, and switching configurations.
• Troubleshooting: Resolve complex network connectivity issues related to LAN/WAN, VLAN segmentation, DHCP/DNS, NAT, QoS, and wireless access points.
• Analysis & Monitoring: Analyze traffic flows, system logs, and performance metrics to proactively improve network stability, utilizing tools like LogicMonitor, PRTG, or SolarWinds.
• Collaboration: Coordinate vendor escalations and assist with cloud network integration (Azure/AWS) and firmware upgrades.
• Mentoring: Provide training and mentorship to Engineer I team members.
• Commitment: Participate in scheduled maintenance windows or after-hours escalations as required.

Required Networking Expertise:

This role requires specific, hands-on experience with core security and routing platforms.

• Experience: 3+ years of proven experience supporting and troubleshooting Fortinet and Cisco network environments.
• Platform Proficiency: Proficient with FortiGate, Cisco ASA/Catalyst/Meraki, and exposure to Palo Alto and Ubiquiti.
• Protocol Mastery: Strong understanding of fundamental networking concepts like TCP/IP, DNS, DHCP, NAT, VLANs, QoS, and IPsec tunnels.
• MSP Context: Ability to thrive in a fast-paced remote MSP environment with multiple concurrent priorities.

Preferred Skills (The Extra Edge):

• Certifications: Fortinet NSE4+, Cisco CCNA/CCNP, or equivalent vendor certification.
• Cloud & Compliance: Knowledge of cloud networking (Azure Virtual Networks, AWS VPCs) and Zero Trust/NAC solutions.
• Automation: Scripting experience (PowerShell, Python, or API integrations) is a plus.

This role is for a Technical Support Engineer focused on maintaining, troubleshooting, and enhancing software applications, specifically acting as a bridge between end-users and development teams. The position requires a unique blend of full-stack development skills for fixing and improving applications, alongside deep technical troubleshooting.

• Location: Pittsburgh, PA, USA (11 Parkway Center Drive South)
• Employment Type: Full Time

Core Responsibilities: Debugging, Fixing, and Analysis

Your primary goal is to ensure application stability, moving beyond simple ticket resolution to actively coding and deploying solutions.

• Production Incident Management: Actively investigate, analyze, and document solutions for production issues, including debugging and complex testing. This isn't just resetting passwords; you are expected to fix the code.
• Solution Implementation: Develop, code, test, and deploy fixes and enhancements to improve application stability and performance.
• Root Cause Analysis (RCA): Identify the underlying causes of issues (bugs, performance problems) to prevent recurrence, aligning with ITIL or similar incident management frameworks.
• Monitoring & Compliance: Monitor application performance metrics and ensure all work adheres to established SDLC methodologies (Scrum, Kanban, Hybrid) and risk guidelines.
• Collaboration: Work directly with development, QA, and infrastructure teams to resolve complex issues and improve overall software quality.

Required Skills & Technical Stack:

The required skills paint the picture of a strong software engineer with a customer-facing support and maintenance focus, specifically within the demanding Mortgage sector.

• Core Technical Stack: Strong proficiency in relevant programming languages and technologies, including MERN (MongoDB, Express, React, Node.js), C# / .NET, Entity Framework, and T-SQL/SQL.
• Web Architecture: Experience with RESTful APIs, Scalable and secure web architecture, and cross-browser, Adaptive/Responsive development.
• Development Principles: Must have an Object-Oriented Programming mindset, experience with Unit testing and Version control principles (Git, etc.).
• Tools: Hands-on familiarity with Visual Studio and Postman.
• Industry Knowledge:
  • Experience in the Mortgage sector is required.
  • Familiarity with the mortgage lending process.
• Soft Skills: Excellent problem-solving, analytical, and communication skills, with the ability to quickly assess existing code bugs and repair.

Rutter, the leading unified API company connecting fintechs and banks to SMB financial data, is seeking a dedicated Technical Support Engineer to own first-level technical support for their high-profile customers, including PayPal and Capital One. This role is remote and requires coverage for US Eastern Time business hours and an after-hours rotation.

• Location: Remote (Latin America Contractor Role Implied by Region/Timezone)
• Employment Type: Full-time (Contract)
• Schedule:
  • Primary Support: Business hours in Eastern Standard Time (9 am–5 pm).
  • On-Call: Nighttime rotation (5 pm–1 am EST) on weekdays only.

Role Responsibilities: API Troubleshooting and Engineering Partnership

Your main responsibility is to provide rapid, high-quality technical support for Rutter's REST API and platform, collaborating closely with both customers and internal engineering teams.

• Support Ownership: Handle the first level of technical support, investigating, resolving, and/or triaging incoming support tickets in a timely manner.
• On-Call Duty: Join a nighttime on-call rotation (5 pm–1 am EST, Monday-Friday) to provide support for urgent enterprise issues.
• Problem Solving: Work very closely with customers, product, and engineering teams to solve complex technical problems. The company seeks someone with a high attention to detail who isn't satisfied until a problem is thoroughly solved.
• Process Improvement: Work on internal tooling, small coding changes, and other support-oriented side projects to improve the support process.
• Collaboration: Collaborate with product, engineering, and the broader organization to enhance the overall customer experience with Rutter.

What You Need to be Successful:

This role requires a unique blend of customer focus, strong debugging skills, and foundational coding ability to work effectively with an API product.

• Language: Must have a high level of English proficiency.
• API Troubleshooting: Must be comfortable using tools like Postman (or curl) to reproduce issues customers face while using Rutter’s REST API.
• Coding Aptitude: Must be able to read and/or write workable code (non-production quality) in a high-level language like Python, TypeScript, or Ruby for debugging purposes.
• Data Proficiency: Must be proficient in SQL.
• Experience: Experience in Technical Support or Software Engineering.
• Mindset: Love working with customers, helping them succeed, and asking lots of questions while maintaining a big-picture view.

Mixpanel, an event analytics platform used by companies like Netflix and Pinterest, is looking for a Support Engineer to join their global team of problem-solvers. The core mission is to help customers succeed by providing answers, sharing best practices, and debugging technical issues related to the product.

• Location: San Francisco, US (Remote)
• Employment Type: Full-time
• Compensation Range (TTCC): $95,000—$95,000 USD (Includes base and variable compensation)

Core Responsibilities: Product Expertise and Customer Advocacy

This role serves as the central point of contact for technical support, requiring a deep commitment to learning Mixpanel's evolving platform and collaborating with internal teams to drive product improvement.

• Product Expertise: Become a Mixpanel product expert, helping users understand reports and features, use APIs and SDKs, and resolve account issues.
• Customer Support: Respond to customer inquiries primarily via Zendesk email or online chat, and occasionally over phone calls.
• Collaboration & Debugging: Investigate and document bugs and feature requests to share with the Product and Engineering teams. This includes collaborating with PMs, engineers, and designers to incorporate customer learnings into changes.
• Process Improvement: Provide feedback regarding internal support processes, product functionality, and customer education resources to improve the overall customer experience.

We're Looking For Someone Who Has:

The ideal candidate combines strong communication and problem-solving skills with a technical aptitude and a desire to learn complex analytics tools.

• Communication: Excellent ability to communicate technical concepts effectively in a clear, friendly writing style and communicate with patience and clarity.
• Problem-Solving: Excellent problem-solving and analytical skills, with the ability to navigate ambiguity and adapt to new challenges.
• Technical Aptitude: Strong interest and aptitude to develop technical skills and learn new technologies.
• Bonus Points (Highly Desirable):
  • Programming experience, understanding of web technologies, and interacting with APIs.
  • Experience with debugging complex technical issues, especially with JavaScript, Python, or mobile technologies.
  • Experience with Mixpanel or other analytics tools.

Verisma is seeking a Technical Support Engineer to provide enterprise-level assistance to their customers, focusing on diagnosing, troubleshooting, and resolving complex software and hardware issues.

• Location: Virtual
• Employment Type: Full-time
• Pay Rate: $19 – $21 USD Hourly

Key Responsibilities: Ownership, Diagnosis, and Documentation

The role requires full ownership of customer-reported issues, from initial contact to final resolution and comprehensive documentation.

• Customer Support: Provide answers to simple IT issues via email and chat, and complex problems via phone and/or written instructions.
• Issue Ownership: Own reported customer issues, ensuring problems are resolved through to resolution within agreed time limits.
• Diagnosis & Troubleshooting: Research, diagnose, and troubleshoot technical issues, including account setup and network configuration. Use remote desktop connections to provide immediate support.
• Escalation & Resolution: Follow standard procedures for proper escalation of unresolved issues to appropriate internal teams (e.g., software developers).
• Communication: Ask customers targeted questions to quickly understand the root problem and provide prompt and accurate feedback.
• Documentation: Ensure all issues are properly logged. Document technical knowledge in the form of notes and manuals, and prepare accurate and timely reports.

Minimum Qualifications:

This position requires proven experience in a customer-facing support role with a practical understanding of operating systems and networking.

• Experience: Up to 3 years proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role.
• Technical Proficiency:
  • Hands-on experience with Windows/Linux/Mac OS environments.
  • Ability to diagnose and troubleshoot basic technical issues.
  • Understanding of computer systems, mobile devices, and other tech products.
• Tools: Familiarity with remote desktop applications and help desk software (specifically mentioning Zendesk).
• Skills: Excellent problem-solving and communication skills, with the ability to provide step-by-step technical help, both written and verbal.
• Education: High school diploma or equivalent; bachelor’s degree in IT or related field preferred.
• Certifications: Additional certification in Microsoft, Linux, Cisco, or similar technologies is a plus.

We are seeking a dynamic, proactive, and collaborative Junior Support Engineer to join a growing team focused on solving programmatic needs across the financial health reimbursement cycle. This role provides crucial technical support, system monitoring, and operational assistance for both internal users and external clients.

• Location: Remote (Within US Only), equipment provided.
• Employment Type: Full-time
• Schedule: Monday - Friday, 8:00 AM - 5:00 PM EST (Required)
• Hourly Salary: $25.00 - $28.00

Key Responsibilities: Monitoring, Troubleshooting, and Knowledge Sharing

You will be the first line of defense, ensuring smooth operations, system performance, and a great customer experience. It’s the perfect place to start if you enjoy solving puzzles under pressure.

• System Monitoring & Support:
  • Respond to and troubleshoot issues reported by monitoring systems or users in a timely manner.
  • Assist in monitoring system performance and health, proactively identifying and addressing issues.
  • Escalate issues to senior engineers when necessary and track progress to resolution.
• Documentation & Reporting:
  • Maintain and update documentation for processes and troubleshooting steps.
  • Document resolutions and troubleshooting procedures in the knowledge base.
  • Generate reports on system performance, incidents, and other relevant metrics.
• Collaboration: Communicate effectively with development teams, operations staff, and clients to understand and resolve operational challenges. Maintain a positive and professional demeanor with users .

Required Skills & Knowledge:

The ideal candidate possesses strong foundational technical knowledge combined with excellent soft skills necessary for customer support.

• Technical Knowledge (Foundational):
  • Basic understanding of operating systems (Windows, Linux), software applications, and hardware components.
  • Familiarity with SQL, PowerShell, or Python is a plus, showing a willingness to learn automation.
• Problem-Solving: Ability to troubleshoot and diagnose technical issues with a systematic and logical approach in a fast-paced environment.
• Communication & Customer Service: Strong verbal and written communication skills, capable of explaining technical issues to non-technical users while maintaining a customer-focused approach.
• Preferred Qualifications: Experience with ticketing systems or help desk tools, previous technical support experience, and exposure to scripting or automation tools.

Foundation Health is transforming healthcare through an AI-powered digital pharmacy platform and is seeking a Support Engineer to establish its support practice and drive operational excellence for B2B customers. This role is a key bridge between the customer experience and the engineering team.

• Location: United States - Remote
• Employment Type: Full-time
• Work Eligibility: Must be authorized to work in the United States without current or future sponsorship.

The company leverages a modern, scalable tech stack heavily focused on managed and serverless services in Google Cloud Platform (GCP), including Cloud Run, Cloud Functions, PubSub, Cloud Tasks, and API Gateway, using Node.js with Typescript and SvelteKit.

What You'll Be Doing: Escalation, Debugging, and Automation

You will be the primary technical responder, responsible for triaging complex issues, finding root causes, and creating automation to improve support processes.

• Primary Escalation: Act as the primary escalation point for customer issues, triaging tickets and coordinating fixes.
• Investigation & Root Cause: Investigate incidents by analyzing logs, tracing code, and replicating reported issues to pinpoint root causes.
• Engineering Partnership: File concise, actionable bug reports and partner with software engineers to verify and deploy fixes.
• Automation: Build and maintain tools that automate routine diagnostics and common support tasks.
• Service Health: Participate in the US on-call rotation (one week rotations, covering 12-hour windows).
• Knowledge Base: Contribute to internal documentation and customer knowledge-base articles to improve self-service.

Essential Qualifications:

This role requires a technical foundation in supporting cloud-based, API-centric products, with strong debugging and communication skills.

• Experience: 2+ years in technical support for a SaaS or API-centric product.
• On-Call Experience: Experience contributing to on-call rotations and helping maintain service health under pressure.
• Technical Skills: Strong code debugging and SQL skills. Comfort navigating logs and finding related entries.
• Communication: Clear, concise written communication and the ability to clearly communicate highly technical issues to non-technical audiences.

Desirable Experience:

• Experience with HIPAA, SOC 2, or similar compliance regimes (relevant to the healthcare industry).
• Experience building internal support tooling.
• Experience working with serverless technologies (GCP preferred) or containerized apps (Docker).
• Experience working in the Healthcare or eCommerce industry.

LogicManager is seeking a dynamic, proactive, and collaborative Full-Time Temporary Systems Administrator for a 6-Month Contract Term. This role will be responsible for designing, implementing, and supporting the organization’s technology infrastructure with a primary focus on the end-user technology experience, from onboarding to ongoing support.

• Location: Remote (United States)
• Employment Type: Contract (6-Month Term)
• Status: Full-Time
• Work Eligibility: Authorized to work in the US (Sponsorship not available)

Core Responsibilities: Zero-Trust, Compliance, and End-User Support

This role manages the entire lifecycle of user and device technology, ensuring security, efficiency, and compliance across cloud workspaces.

• User/Device Management: Manage user administration and group policies in Azure (Entra ID) and Google Workspace. Oversee procurement, provisioning, and distribution of end-user devices, managing inventory and end-of-life planning.
• Authentication & Access: Enroll and support users and devices in Single Sign-On (SSO) and Multi-Factor Authentication (MFA), enforcing a zero-trust framework. Coordinate onboarding/offboarding with PeopleOps.
• Compliance & Auditing: Ensure systems and controls comply with security frameworks such as SOC2, NIST, and FedRamp. Participate in the annual SOC2 audit and related procedures.
• Support & Automation: Troubleshoot and resolve end-user technology issues. Develop and implement proactive measures to enhance system performance, utilizing PowerShell scripting for automation (System Enhancement is about 10% of the role).
• Documentation: Create and maintain comprehensive technical documentation, including system configurations and troubleshooting guides.

Required Skills:

The ideal candidate has a strong background in cloud identity management, Windows environments, and security best practices.

• Experience: 3+ years in systems administration or related, with a focus on cloud infrastructure and end-user support.
• Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Technical Skills:
  • Proficient in Microsoft Azure (Entra ID) and Google Workspace.
  • Proficient in PowerShell scripting for automation.
  • Strong knowledge of networking concepts and security principles.
  • Relevant experience managing Windows devices.

SWJ Technologie is seeking a WMS System Administrator – Blue Yonder for a leading electrical manufacturer in Hessen, Germany.

• Location: Remote
• Employment Type: Full-time (Mid Level)
• Schedule: Standard business hours (flexible for project needs), Overtime, and International Travel required.
• Assignment Duration: Planned Q1 2026 to Q4 2027

This role is essential for maintaining and supporting the Blue Yonder WMS (Warehouse Management System) across approximately 80 global sites. Your mission is to ensure system stability, security, and optimal performance while actively supporting a massive global rollout.

Core Responsibilities:

You will act as the technical owner of the system, balancing routine maintenance with high-impact deployment activities:

• WMS Administration & Configuration: Administer, configure, and maintain Blue Yonder WMS environments across all global sites.
• System Reliability & Monitoring: Monitor system performance, troubleshoot issues, and implement technical solutions to ensure system uptime and reliability.
• Rollout Support: Provide system setup, configuration, and deployment assistance to support the global rollout.
• Security & Access: Manage user accounts, permissions, and access controls. Implement and maintain essential backup, recovery, and security procedures.
• Integration: Collaborate with IT teams to resolve system-related issues and ensure seamless integration with other enterprise systems.

Required Technical Skills:

The client is looking for a professional with hands-on experience in enterprise-level logistics software:

• Experience: A minimum of 3 years’ experience as a System Administrator, preferably in logistics or manufacturing.
• Core WMS Skill: Hands-on experience with Blue Yonder (JDA) WMS or a similar warehouse management system.
• Technical Foundation: Strong knowledge of WMS configuration, deployment, and troubleshooting, including familiarity with databases and network environments.
• Preferred Skills: Experience supporting global software rollouts and an understanding of logistics and supply chain processes are highly preferred.

The company is seeking a DevOps Engineer to help scale its infrastructure to serve millions of customers. This role is focused on managing, securing, and automating the cloud environment with a strong emphasis on performance, reliability, and security compliance.

This is a Full-time, Remote position.

Key Responsibilities: Scale, Automation, and Security

You will be the architect and guardian of the production environment, ensuring everything runs smoothly, securely, and automatically—the true dream of every lazy engineer.

• Cloud Infrastructure: Manage and scale cloud infrastructure to ensure uptime and conduct regular performance tuning and optimizations.
• Automation & Deployment:
  • Implement CI/CD pipelines for automated deployments.
  • Automate deployment processes for faster releases.
  • Develop Infrastructure as Code (IaC) templates.
• Security & Compliance:
  • Ensure the security and integrity of cloud systems.
  • Ensure compliance with industry security standards.
  • Perform security assessments and vulnerability analysis.
• Reliability: Implement disaster recovery and data backup solutions.
• Monitoring: Monitor system performance, troubleshoot issues, and develop monitoring and alerting systems.
• Practice & Documentation: Research and implement new DevOps tools and practices, and maintain comprehensive documentation.

Required Experience and Technical Skills

The role demands four years of dedicated DevOps experience with proficiency in the leading cloud and container technologies.

• Experience: 4+ years of DevOps experience.
• Certifications: AWS certification is required.
• Core Tools: Experience with Docker and Kubernetes.
• Scripting: Strong scripting skills.
• Security: Strong knowledge of security best practices.

The organization (CareSource, implied by the compensation information) is hiring an Application Developer III. This developer is a seasoned professional responsible for the complete software production lifecycle, including the design, coding, testing, and analysis of software programs and applications.

This is a Full-time position with a compensation range of $92,300.00 – $161,600.00 annually.

Essential Functions: Design, Test, and Triage

The Developer III acts as a technical contributor who works independently on non-routine tasks, provides input to team goals, and ensures code quality and application performance throughout the lifecycle.

• Development & Testing:
  • Analyze, Design, code, and test software programs according to functional/technical specifications that meet business requirements.
  • Run and monitor software performance tests on new and existing software for correcting errors and isolating areas for improvement.
• Deployment & Debugging: Assist in software deployment as required. Administer critical analysis of test results and deliver solutions to problem areas.
• Collaboration: Liaise with network administrators, systems analysts, and software engineers to assist in resolving problems.
• Code Quality & Methodology: Perform technical code reviews of peers to ensure proper coding methodology is adhered to. Work within an iterative approach methodology (Agile, TDD, Waterfall experience is relevant).
• Triage & Lifecycle: Triage and work incident management requests. Maintain an understanding of SDLC, CI/CD, and configuration management.

Required Experience and Technical Skills

The role demands advanced experience with Object-Oriented Programming (OOP) principles and a solid understanding of modern development methodologies.

• Education: Bachelor of Science in Computer Science or Software Engineering required, or equivalent relevant work experience.
• Experience (Minimum): Minimum of five (5) years of advanced OOP principles and design experience required.
• Preferred Experience:
  • Experience leading a development team.
  • Experience developing and designing n-tier applications with multi-tier architectures.
  • UML Modeling experience.
• Technical Knowledge:
  • Hands-on experience working in integrated development environments.
  • Knowledge of configuration management tools, scripting, programming, and automated testing tool sets.
• Certifications (Preferred): Certifications in technical tools and/or programming languages preferred (MCSD, Java, Onbase, Tibco, SAP, etc.).
• Soft Skills: Highly self-motivated, technically proficient, strong attention to detail, and proven analytical and problem-solving abilities.

TRACTIAN, a company transforming the industrial maintenance world with combined hardware and software platforms, is seeking an Infrastructure Engineer (Demo) to join its global Go-To-Market (GTM) Engineering team. This role is pivotal in owning and scaling the technical infrastructure that powers product demonstrations for customers.

This is a Full-time, Remote position, with the location posted as Atlanta, GA.

Core Mandate: Demo Infrastructure as a Full-Stack Product

You will operate as a full-stack engineer, ensuring the demo environments are realistic, reliable, and scalable to directly enable the sales teams to win deals. Essentially, you build the systems that showcase the magic.

• Design & Build: Design and build the backend and frontend systems that power Tractian’s demos, including APIs, data pipelines, and databases.
• Data Generation: Build tools and scripts to simulate real-world scenarios and generate realistic data for the demo environments.
• Uptime & Reliability: Own the uptime and reliability, monitoring and optimizing demo environment performance for sales calls, trade shows, and executive presentations.
• Internal Tooling: Build internal APIs, dashboards, and admin tools that allow Account Executives (AEs) and Sales Engineers (SEs) to easily deploy, reset, or configure demo environments on demand.
• Cross-Functional Collaboration: Partner with Product, Sales, and Engineering to ensure the demo stack incorporates the latest features and accurately reflects production environments.
• Documentation: Maintain strong documentation and version control of demo assets, infrastructure configurations, and deployment scripts for reproducibility.

Required Experience and Technical Stack

The role requires a strong full-stack background with experience translating complex technical systems into scalable, repeatable demo processes.

• Experience: 2+ years of experience in Demo Engineering or a relevant software engineering role.
• Education: Bachelor’s degree in Engineering or a related technical field.
• Technical Stack: Experience with:
  • ReactJS
  • NodeJS
  • Typescript
  • Non-relational databases like MongoDB or ScyllaDB.
• Process & Enablement:
  • Experience in training and enabling sales teams on how to deliver technical demos effectively.
  • Ability to create structured, repeatable demo processes that scale across global teams.
• Environment: Comfortable working in a fast-paced, high-growth environment with cross-functional stakeholders.

CENTEGIX®, a leader in wearable safety technology for critical environments like healthcare and education, is looking for a DevOps Engineer. This role is critical for strengthening and scaling the CENTEGIX Safety Platform, ensuring it remains secure, reliable, and high-performing so its solutions perform flawlessly when every second matters.

This is a Full-time, Fully Remote position.

Purpose and Technical Mandate

This engineer plays a vital role in automating, securing, and optimizing the critical platform infrastructure, acting as the crucial bridge between software development and 24/7 operations.

• Infrastructure Design: Design, implement, and manage scalable and reliable infrastructure on GCP and AWS (Multi-Cloud).
• Container Orchestration: Develop and maintain Kubernetes clusters to ensure high availability and performance.
• Monitoring & Alerting: Monitor system health and performance using Grafana and other monitoring tools.
• Automation & IaC: Automate infrastructure provisioning, deployment, and maintenance tasks.
• CI/CD: Utilize CI/CD pipelines and tools (e.g., Jenkins, GitHub Actions) to drive innovation and efficiency.
• Reliability & Support: Troubleshoot and resolve system issues with minimal downtime. Participate in on-call rotations to provide 24/7 support for critical systems.
• Security: Implement security best practices and ensure compliance with industry standards.

Required Experience and Technical Stack

The role requires a mid-level engineer with a strong focus on containerization and public cloud architecture.

• Experience: 3 – 5 years of experience as a DevOps Engineer or in a similar role.
• Cloud Platforms: Strong experience with Google Cloud Platform (GCP) or Amazon Web Services (AWS).
  • Preferred: Experience across both cloud platforms (AWS/GCP).
• Containerization: Proficiency in managing and scaling Kubernetes clusters.
  • Preferred: Kubernetes Certification.
• Monitoring: Hands-on experience with Grafana for monitoring and alerting.
  • Preferred: Strong experience with logging and observability tools (e.g., Prometheus, Grafana, Loki, Tempo).
• Automation: Solid understanding of Infrastructure as Code (IaC) principles and tools (e.g., Terraform, Pulumi).
• Scripting: Knowledge of scripting languages (e.g., Python, Bash).

SAIC is seeking a Cloud Systems Engineer to support the Joint Expeditionary Command and Control (JEXC2) RDT&E program. This role is focused on migrating and maintaining mission-critical systems in the Government Azure cloud (IL2 environment), requiring strong skills in automation and security compliance.

This is a Full-time, 100% Remote position. The target salary range is $40,001 - $80,000.

Core Duties: GovCloud Migration and Automation

The engineer will work within an Agile team, focusing on lifting on-premises systems into a highly secure, regulated Azure environment and automating post-migration management.

• Cloud Migration: Participate in the migration of on-premises systems to the Gov Azure cloud (IL2 environment).
• System Administration: Configure, manage, and troubleshoot Windows and Linux-based systems in Azure.
• Automation: Automate system administration tasks using Ansible and other software.
• Networking & Containers: Implement and maintain secure network configurations. Manage and deploy containerized applications.
• Security & Compliance: Contribute to the overall security posture and adhere to security policies, maintaining compliance with relevant regulations.
• Agile & Documentation: Collaborate with team members in an Agile development environment and create and maintain comprehensive technical documentation.

Required Experience and Clearance

This position has strict requirements regarding U.S. citizenship, clearance level, and foundational certifications in cloud and security.

• Clearance (Mandatory): Must currently hold a Secret clearance with the ability to acquire and maintain an Active Top Secret clearance.
• Citizenship: Candidate must be a US Citizen.
• Certifications & Education:
  • Security+ certification required prior to the first day.
  • Demonstrated completion of AZ-104 learning modules or course materials (proof required).
  • Bachelor’s degree in Computer Science and two (2) years of related experience, or additional experience in lieu of a degree.
• Technical Proficiency:
  • Proven experience with Azure and cloud systems.
  • Strong proficiency in Windows and Linux operating systems.
  • Demonstrable experience with Ansible automation.
  • Solid understanding of networking principles and Infrastructure as Code (IaC).

Desired Experience:

• Experience with container technologies (e.g., Docker, Kubernetes).
• Experience with scripting languages (e.g., Python, PowerShell).
• Familiarity with cloud security best practices and compliance frameworks.