Privacy Policy

CareerRep ("we," "us," or "our") operates skillbasedmatching.com (the "Site") and provides career representation, resume writing, and related job search services (the "Services"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact details (name, email address, phone number) submitted through forms, the Beta Access application, or direct communication
• Resume, work history, LinkedIn profile, and other career-related information you share with us to deliver the Services
• Payment information, processed through our third-party payment processor (we do not store full payment card details on our own servers)
• Communications you send us, including via email, WhatsApp, or our contact forms

We also collect limited technical information automatically, such as IP address, browser type, and pages visited, through standard web server logs and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Services, including resume writing, LinkedIn optimization, and managed outreach on your behalf
• Communicate with you about your account, applications, and program progress
• Process payments and manage billing
• Respond to inquiries and provide customer support
• Comply with legal obligations

We do not sell your personal information to third parties.

3. How We Share Information

We may share your information with:

• Service providers who help us operate the business (e.g., payment processors, email and scheduling tools), under confidentiality obligations
• Hiring managers and employers, only as part of delivering the Services under your authorization (e.g., when submitting materials or conducting outreach on your behalf)
• Legal authorities, if required by law, subpoena, or to protect our rights or the safety of others

4. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide the Services and for legitimate business purposes, such as maintaining records for legal, tax, or dispute-resolution purposes.

6. Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To make a request, contact us using the details below. Residents of certain states or countries may have additional rights under applicable law (e.g., the CCPA in California or the GDPR in the EU/UK).

7. Cookies and Analytics

We may use cookies and similar technologies to understand how visitors use the Site and to improve functionality. You can control cookies through your browser settings.

8. Children's Privacy

Our Services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at the address listed on our Contact page.

This policy is provided as a general template and has not been reviewed by an attorney. We recommend having qualified legal counsel review this document before relying on it as your final published policy, particularly if you handle EU, UK, or California resident data, or process payments directly.