​This is a Full-Time, Remote role at Greystar, the largest operator of apartments in the United States. This position is a strategic “Business Systems Analyst” hybrid, focused on optimizing and driving adoption for the industry’s major property management software platforms. You will act as the liaison between corporate product teams and on-site teams to ensure software functionality aligns with real-world operational needs.

• ​Location: Remote (US)
• ​Salary Range: $63,000 – $80,000 plus potential bonus eligibility
• ​Core Systems: Yardi, RealPage, and Entrata (Advanced knowledge required)
• ​Experience: Minimum 3 years in residential property management
• ​Key Focus: System improvements, product adoption strategies, and stakeholder communication

​Key Responsibilities: Optimization and Adoption

​The Technology Services Analyst ensures that Greystar’s massive software stack—managing over 1 million units—remains efficient and user-friendly.

​System Improvement & Requirements Gathering

​You will gather and analyze data from on-site and corporate teams to define system improvement requirements. This involves identifying friction points in current workflows and prioritizing enhancement projects for the Yardi, RealPage, and Entrata platforms to meet the company’s evolving needs.

​Product Strategy & Adoption

​In partnership with Product Management, you will develop strategies to improve how on-site teams use software. This includes creating engaging presentations, promotional materials, and communication templates to “sell” new features and best practices to the organization.

​Project & Stakeholder Management

​You will collaborate across internal resource teams, including Software Training, Operations, and Conversions. You are responsible for documenting project parameters, keeping stakeholders updated, and ensuring that roadmaps and metrics are clearly presented to leadership.

​Required Skills and Qualifications

• ​Domain Expertise: Must have at least 3 years of residential property management experience to understand the day-to-day challenges of on-site staff.
• ​Software Proficiency: “Advanced knowledge” of Yardi, RealPage, and Entrata is mandatory. This includes understanding backend configurations and frontend user experience.
• ​Communication: Strong public speaking skills are essential; you must be comfortable presenting goals and roadmaps to large groups.
• ​Technical Skills: Proficiency in Microsoft Excel (quantitative analysis), PowerPoint, and project management software.
• ​Self-Management: The ability to oversee detailed plans and manage multiple timelines with little to no direct supervision.

​Benefits & “Greystar Perks”

​Greystar is known for a robust corporate benefits package, particularly for long-term employees:

• ​Financial: 401(k) with a 6% company match after 6 months; quarterly/annual bonus potential.
• ​Time Off: 15 vacation days, 4 personal days, 10 sick days, 11 holidays, and your birthday off.
• ​Long-Term Rewards: A 6-week paid sabbatical after 10 years of service.
• ​Support: $10,000 fertility/adoption benefit and paid parental leave.
• ​Housing: On-site housing discounts at Greystar-managed communities.

​Summary of Platform Focus

​The role requires a multifaceted approach to different systems. For Yardi and RealPage, you will focus on optimizing accounting and leasing workflows for institutional-quality housing. For Entrata, the focus shifts to streamlining resident portals and lead management to improve property conversion rates. Throughout all platforms, you will ensure data consistency during property “conversions” and system migrations.