The Technology & Business Continuity Manager (TBCM) is responsible for the development, execution, and continuous improvement of the bank’s business continuity program across all operations. The role ensures that critical business functions can continue during and after disruptions by focusing on planning, testing, and regulatory alignment.

• Location: Virtual (Virtual-Illinois, Virtual-Arizona, Virtual-Texas)
• Experience: 5+ years in business continuity, operational risk, or related roles within the financial services industry.
• Base Pay Range: $92,000 – $126,000/year
• Certifications Preferred: CBCP, MBCI, or equivalent.

Key Responsibilities: Planning, Validation, and Alignment

The TBCM is the central figure coordinating continuity efforts across the business, technology, and risk domains.

• Program Management: Develop, maintain, and enhance business continuity plans and procedures. Conduct and update Business Impact Analyses (BIAs) and Business Resumption Plans (BRPs) on a rolling basis.
• Contingency Validation: Design, coordinate, and execute contingency exercises in partnership with business units to validate recovery strategies and identify gaps. Facilitate after-action reviews.
• Cross-Functional Collaboration:
  • IS/IT Alignment: Collaborate closely with Information Security (IS) and IT to ensure business continuity plans align with their respective disaster recovery and cyber incident response capabilities.
  • TPRM Integration: Work with Third-Party Risk Management (TPRM) to ensure vendor continuity risks are identified, assessed, and integrated into internal plans.
  • First-Line Engagement: Partner with business units to document critical processes and dependencies.
• Continuous Improvement: Track industry trends and regulatory expectations (e.g., FFIEC, Fed guidelines) to evolve the continuity program and enhance its maturity.

Required Education & Skills: Banking Risk and Technical Aptitude

The ideal candidate combines strong risk management experience in banking with a technical understanding of infrastructure and data recovery.

• Industry Experience: 5+ years in business continuity/operational risk within the financial services industry.
• Regulatory Knowledge: Familiarity with regulatory expectations (FFIEC, Fed guidelines) for business continuity and third-party risk.
• Planning Tools: Strong analytical skills and experience in developing actionable BIAs and BRPs.
• Technical Aptitude: Understanding of IT infrastructure, disaster recovery, and data recovery concepts.
• Soft Skills: Excellent written/verbal communication, project management skills, and a proactive mindset.