Fullsteam, a leading provider of vertical software and embedded payments technology for small and medium-sized businesses, is seeking a mid-level Site Reliability Engineer (SRE). This role is focused on ensuring the reliability, scalability, and performance of Fullsteam’s infrastructure, with a critical emphasis on Cloudflare implementation and infrastructure automation.

This is a full-time, remote position in the U.S.

Primary Responsibilities and Cloudflare Mandate

As an SRE, you will work closely with development, operations, and Business Unit teams to build and maintain robust systems. A core function of this role is leading the technical implementation and configuration of Cloudflare across multiple business units.

• Cloudflare Leadership: Lead the technical implementation of Cloudflare across multiple business units.
  • Design and configure DNS zones and records using Cloudflare DNS.
  • Set up and fine-tune Cloudflare WAF rules, firewall policies, and managed rulesets.
  • Implement SSL/TLS certificate lifecycle management via Cloudflare and origin servers.
  • Automate Cloudflare configurations using Terraform, API, or IaC pipelines.
• Automation and IaC: Write Infrastructure as Code (IaC) and develop CI/CD pipelines using GitHub Actions.
• Operational Support: Support infrastructure and application teams with deployments, troubleshooting, service requests, and change controls.
• Monitoring and Remediation: Monitor logs daily, report findings, and implement remediation strategies.
• Process Improvement: Analyze, develop, and improve operational procedures and actively participate in change review processes.

Required Experience and Technical Competencies

The ideal candidate has strong dual expertise in a major cloud platform (AWS or Azure) and DevOps tooling, combined with practical experience in large-scale database management and automation.

• Minimum Qualifications:
  • At least 5 years of experience working with modern DevOps tooling.
  • At least 5 years of experience managing database technologies.
  • SSA-A or AZ-305 certification.
  • Bachelor’s degree in a technical field (or 4+ years of equivalent experience).
• Technical Expertise:
  • Expertise in AWS or Azure with strong capabilities in the other platform.
  • Experience designing and architecting infrastructure using Terraform and Ansible.
  • Proficiency in DevOps tooling, including Jenkins, SVN, GitHub Actions, and Bitbucket.
  • Programming/scripting skills in BASH, Shell, PowerShell, or Python.
  • Experience with container technologies and orchestration tools such as Docker, ECS, EKS, and AKS.
  • Strong understanding of web traffic flows and HTTP/S protocols.
  • Database management experience with MSSQL, MySQL, Postgres, MongoDB, and Metabase.
• Preferred Qualifications (Bonus):
  • Hands-on experience configuring Cloudflare DNS, WAF, and SSL/TLS.
  • Experience with Cloudflare APIs or Terraform provider.
  • Knowledge of defense-in-depth, least-privileged, and secure-by-design principles.
  • Experience with Blue-Green deployments.
  • Understanding and experience in maintaining a PCI DSS environment.
  • Experience building monitoring, logging, security, and scalability solutions on Azure or AWS.