​This is a Full-Time, 100% Remote role with a salary range of $40,000 – $55,000. Summit 7 is a specialized consultancy focused on protecting the US Defense Industrial Base, meaning this role involves high-security environments. You will provide technical support for the full Microsoft 365 stack while maintaining rigorous compliance and security standards.

• ​Location: Remote (HQ in Huntsville, AL area).
• ​Security Requirement: U.S. Citizenship and a clean background check are mandatory.
• ​Core Tech: Microsoft 365, Azure, Windows 10/11, and Intune.
• ​Required Certification: CompTIA Security+.
• ​Operations: 24/7 environment; must be open to on-call, weekend, and shift rotations.

​Essential Functions: Microsoft Cloud & Security Management

​This role goes beyond password resets; you will manage the infrastructure that secures sensitive defense data.

​Microsoft 365 & Azure Administration

​You will be responsible for the day-to-day management of the Microsoft Cloud ecosystem. This includes Azure Active Directory (Entra ID) for identity management, Intune for device compliance, and the primary collaboration tools: Exchange, SharePoint, Teams, and OneDrive.

​Backup & Network Support

​Monitoring and supporting Azure Backups is a critical task to ensure data resiliency. You will also provide basic network troubleshooting, covering WAN/LAN connectivity, routers, firewalls, and Wi-Fi. You will support remote access solutions such as SSL VPN and IPSEC tunneling.

​RMM & Documentation

​You will use Remote Monitoring and Management (RMM) systems to track alerts and notifications. A core requirement is “resolute dedication” to documentation—every change made to a client’s environment must be meticulously recorded to maintain security audit trails.

​Required Qualifications & Certifications

• ​Certification (Mandatory): CompTIA Security+ is required to meet the security benchmarks of the defense industry.
• ​Education/Experience: Associate’s/Bachelor’s degree in CS/MIS OR 2 years of IT experience (Service Desk preferred).
• ​Technical Skills: Proficiency in Windows 10/11 and Office 365 Administration.
• ​Soft Skills: Exceptional customer service and the ability to interpret complex technical issues for clients.

​Preferred Skills (Stand Out)

• ​Certifications: CompTIA Network+, Cisco CCNA, or Microsoft MCSE.
• ​Tools: Knowledge of ConnectWise (Ticketing/PSA) and Kaseya (RMM).
• ​Advanced Infrastructure: Experience with Windows Server (2012–2016) and virtualization technologies like VMWare or Cisco.