​This is a full-time, hybrid Senior Desktop Engineer role located in Brentwood, Tennessee, at Premise Health, a provider of exceptional healthcare services. The primary purpose of this position is to deploy and maintain the compliance and health of endpoints (devices) across managed health centers and corporate offices, with a strong focus on automation and the use of core Microsoft administrative tools.

• ​Location: Brentwood, TN (Hybrid).
• ​Compensation: $75,000.00 – $98,000.00 annually, plus eligibility for an Annual Performance Incentive.
• ​Experience: 5+ years of desktop level support, with 3+ years in Microsoft Endpoint Configuration Manager (MECM/SCCM) administration.
• ​Focus: Endpoint management, software deployment/packaging, OS imaging, compliance, security, and mentoring junior engineers.

​Key Responsibilities: System Administration and Innovation

​The engineer is expected to maintain essential enterprise systems while driving the adoption of new, automated administrative approaches.

• ​Endpoint Administration: Responsible for endpoint management, software packaging/deployment, patching, and maintenance using tools like Microsoft Endpoint Configuration Manager (MECM), Microsoft Intune, Microsoft Cloud Management Gateway, and JAMF.
• ​OS Deployment: Configure and maintain Operating System Deployment (OSD) task sequences for hardware imaging.
• ​Automation Focus: Support the identification and implementation of innovative approaches to administrative tasks with a primary focus on automation, compliance, and security.
• ​System Maintenance: Participate in the planning of upgrades, changes, or implementation of endpoint administration systems, following established change control processes.
• ​Collaboration & Mentorship: Work closely with the Desktop Tech Lead to test new end-user solutions, lead project management meetings, and mentor the non-Senior engineers on the team.
• ​Troubleshooting: Resolve interoperability problems across large-scale enterprise technologies including security, networking, and infrastructure. Perform general system administration duties in a Windows Active Directory environment.

​Required Skills and Technical Experience

​The position demands deep experience with the Microsoft enterprise management stack and scripting ability.

• ​Core Management Tools:
  • ​3+ years of experience in Microsoft Endpoint Configuration Manager (MECM/SCCM) administration (package creation, OS deployment).
  • ​Experience with Intune administration, including Autopilot.
  • ​Experience with JAMF administration is desirable.
• ​Scripting & Networking: Capable with batch and PowerShell scripting. Experience working with wireless/local area networks, SQL, and network troubleshooting skills.
• ​Windows Environment: Advanced knowledge of Microsoft operating systems and end-user platform systems in an enterprise environment. Knowledge of Group Policy and Active Directory administration.
• ​Troubleshooting: Ability to identify and troubleshoot problems in MECM and analyze/remediate them.
• ​Soft Skills: Innovative and creative problem-solving skills and the ability to communicate with a wide variety of users (executives to individual users).