​This is a full-time, Remote (US) role at Prochant, a leading outsourced billing service for the healthcare industry. The position is a high-visibility implementation role focused on client onboarding and the transition of Revenue Cycle Management (RCM) services. You will act as the primary lead for U.S.-based clients, ensuring that “Go-Live” events occur without disrupting cash flow or patient care.

• ​Location: Remote, United States.
• ​Industry Experience: Required in HME/DME, Infusion, or Home Health.
• ​Core Focus: Onboarding new clients and implementing new processes for existing ones.
• ​Global Coordination: Balancing the needs of U.S. clients with the direction of offshore operations agents.
• ​Billing Systems: Proficiency with platforms like Brightree, CareTend, Niko, or TIMS.

​Key Responsibilities: Driving the Implementation Lifecycle

​The Project Manager acts as the “mission control” for complex transitions, ensuring all critical path elements are aligned for a successful RCM launch.

​Client Onboarding and RCM Strategy

​You will drive onboarding projects from initial briefing to final completion. This includes defining project scope, managing timelines, and ensuring projects remain on or under budget. You will guide clients—from billers to CEOs—through the adoption of Prochant’s best practices.

​Global Operations Coordination

​A vital aspect of this role is coordinating with offshore agents. You will ensure that global teams are aligned with specific client needs and Prochant’s quality standards, ensuring that billing and operations remain uninterrupted during the transition period.

​Stakeholder Facilitation

​You will collaborate cross-functionally with IT, domestic operations, regulatory compliance, and account management. As a highly visible lead, you must be comfortable presenting to mid-sized groups and communicating technical concepts clearly.

​Required Skills and Qualifications

​Prochant requires a subject matter expert who understands the technical nuances of medical billing and project leadership.

• ​Industry Knowledge: Mandatory experience in DME/HME, Infusion, or Home Health.
• ​System Expertise: Working knowledge of billing software such as Brightree, CareTend, Niko, or TIMS.
• ​Project Management: Proven ability to prioritize independently and manage complex, multi-stakeholder initiatives.
• ​Communication: Exceptional verbal and written skills; ability to influence adoption of new processes.
• ​Education: A 4-year Bachelor’s degree is preferred.

​Benefits “That Bring It Home”

​Prochant offers a “Fortune 500 level” package, emphasizing comprehensive health and financial security.

• ​Insurance Suite: Medical, Dental, Vision, and Gap Insurance.
• ​Company-Paid Benefits: Short-Term and Long-Term Disability, plus Term Life Insurance.
• ​Supplemental Protection: Full suite of CHUBB plans (Accident, Critical Illness, etc.).
• ​Retirement & Legal: 401(k) with company match and Pre-Paid Legal services.
• ​Time Off: Paid time off and floating holidays.

​Summary of the “Prochant Success Model”

• ​Proactive Triage: Identifying risks to cash flow before the “Go-Live” date.
• ​Process Optimization: Implementing modern RCM workflows for existing clients to increase efficiency.
• ​Global Synergy: Ensuring seamless communication between U.S. stakeholders and offshore execution teams.