​This is a full-time, remote Platform Support Engineer role responsible for the administration, performance tuning, and operational support of the OutSystems low-code platform and its underlying Windows Server environment. The engineer will ensure system reliability and security by managing deployments, performing patch management, and participating in an on-call rotation.

• ​Location: Remote (Columbia, SC/Remote).
• ​Experience: 4–6 years of experience administering the OutSystems platform (on-prem or cloud-hosted).
• ​Focus: OutSystems platform maintenance, Windows Server administration (AD, DNS, DHCP), patch management, system monitoring, and automating operational tasks.

​Responsibilities: Platform and Server Administration

​The engineer acts as a specialist for the OutSystems platform and its supporting Windows infrastructure.

• ​OutSystems Platform Management: Administer and support the OutSystems platform, including managing deployments, performance tuning, monitoring, and troubleshooting.
• ​Windows Server Administration: Manage Windows Server environments, including Active Directory, DNS, DHCP, and file systems.
• ​Maintenance & Security: Perform patch management, system updates, and vulnerability remediation.
• ​Monitoring & SLAs: Monitor system and application health, ensuring performance and uptime SLAs are met.
• ​Automation: Automate operational tasks using PowerShell or other scripting tools.
• ​Collaboration & On-Call: Collaborate with DevOps and infrastructure teams on upgrades and configuration changes. Participate in an on-call support rotation for production activities.

​Required Skills

​The role requires mandatory, hands-on experience with the OutSystems platform and Windows Server components.

• ​Platform Expertise: 4–6 years of experience administering OutSystems (on-prem or cloud-hosted).
• ​Server Proficiency: Strong knowledge of Windows Server administration (patching, event log analysis, and system health monitoring).
• ​CI/CD: Familiarity with CI/CD pipelines for low-code platforms.
• ​Cloud: Basic knowledge of cloud infrastructure (Azure/AWS).