​Fresenius Kabi is seeking a Functional Workday Support Analyst to serve as a key resource for the stability, efficiency, and optimization of their Workday system. This specialist provides Tier 2 support, troubleshooting configuration issues and driving system enhancements while ensuring compliance and data integrity.

• ​Location: United States (Remote).
• ​Salary Range: $65,000 – $85,000 per year.
• ​Experience: At least 3 years of experience providing technical support for enterprise systems, preferably Workday, including system testing and documentation.
• ​Focus: Advanced technical support and configuration within Workday, managing data integrations, supporting system releases, and developing user training/documentation.

​Responsibilities: Configuration, Integration, and Stability

​The analyst acts as the Workday configuration expert and escalation point for the organization.

• ​Technical Support & Resolution: Provide technical support, troubleshooting, and resolution for Workday issues, including configuration errors, data discrepancies, and system functionality concerns.
• ​Escalation & Collaboration: Collaborate with Tier 1 support, HR, Finance, IT, and external vendors to resolve escalated cases and implement cross-functional system solutions.
• ​Data & Performance: Analyze system performance, identify root causes, and implement corrective actions to ensure data integrity and system stability. Partner with integration teams to manage and support data interfaces between Workday and other business systems.
• ​Testing & Releases: Contribute to system testing, validation, and quality assurance for new configurations, releases, and upgrades. Stay current on Workday releases.
• ​Documentation & Training: Assist with the preparation and updating of HRIS documentation (process guides, knowledge base articles). Conduct end-user training sessions to enhance user adoption.
• ​Compliance: Ensure compliance with data security, audit requirements, and company policies in all HRIS processes and activities.

​Requirements and Technical Skills

• ​Education: Bachelor’s degree in computer science, information systems, business administration, human resources, or a related field.
• ​Workday Proficiency: At least 3 years of experience, with proficiency in configuring Workday system settings, security roles, and reports.
• ​Certifications (Plus): Workday certification(s) such as Workday HCM.
• ​Business Acumen: Understanding of HR and finance business processes is desirable.
• ​Soft Skills: Strong analytical and problem-solving skills, excellent communication, and the ability to manage multiple tasks in a fast-paced environment.