A contact in our network has shared an opening for a Fleet Services Coordinator at a prominent company in the auto finance industry. This is a contract position based in Fort Worth, Texas, with a competitive pay rate ranging from $18 to $20 per hour. This is an excellent opportunity for a detail-oriented professional with a strong background in customer service, collections, and compliance to contribute to a dynamic team.

The Role: A Critical Role in Auto Finance Operations

As a Fleet Services Coordinator, you will be responsible for a wide range of tasks that are essential to the smooth operation of the company’s auto finance services. This is a multifaceted role that requires a blend of administrative precision, customer service expertise, and a strong understanding of compliance. You will be at the front line of account management, ensuring that all processes are followed meticulously to minimize risks and maintain a high level of customer satisfaction.

Your daily tasks will be varied and impactful. A key responsibility will be to prepare and audit legal documents for account modifications, ensuring that every document is complete and accurately executed. This requires a sharp eye for detail and a thorough understanding of the legal and procedural requirements. You will also be the main point of contact for customer inquiries, responding via mail, email, case management systems, and phone calls. You will be providing account information and updates, so excellent communication skills are a must.

A significant part of your job will involve managing maturing leases. This includes consulting with customers on their end-of-lease options and processing their accounts in a timely manner. You will also be responsible for reviewing unapplied payments and coordinating account dispositions and title releases. This requires a strong understanding of the financial and logistical aspects of auto finance. Ultimately, your goal is to ensure procedural compliance across all your tasks, minimizing risks through close collaboration with internal partners and various departments.

Required Skills and Experience

To be successful in this role, you must have a solid foundation of experience in a few key areas. We are seeking a professional with at least 2 years of overall work experience. This experience should include a minimum of 1 year in collections, 1 year in compliance, 2 years in customer service, and 1 year in remarketing. This specific combination of skills is critical for success in this multifaceted role.

You must be detail-oriented and have the ability to manage and prioritize a variety of tasks at once. Given the focus on legal documents and procedural compliance, a meticulous approach to your work is non-negotiable. Strong interpersonal and communication skills are also crucial, as you will be interacting with customers and internal partners on a daily basis.

This position offers a range of benefits, including weekly pay with direct deposit and the opportunity to learn new skills through the company’s training programs. This is a long-term contract opportunity, with the potential for extended assignments, making it an excellent opportunity for a professional seeking stability and career growth. If you are a hardworking and motivated individual with a passion for auto finance and a strong background in the required areas, we encourage you to apply.