​This is a permanent, full-time, hybrid Field Service Engineer role at Vision RT, a rapidly growing MedTech company specializing in Surface Guided Radiation Therapy (SGRT) for cancer treatment. This highly travel-intensive role is responsible for the installation, maintenance, and support of Vision RT’s SGRT product range across the assigned region.

• ​Location: Hybrid, must be based near Houston, Texas.
• ​Region Covered: Texas (with periodic travel to other states for coverage).
• ​Travel Requirement: Up to 80% travel within the region. Includes evening work and occasional weekends.
• ​Salary Range: $70,000 – $90,000 per year (with opportunities for generous overtime and travel pay).
• ​Focus: Electromechanical and IT support (Windows, networking, database troubleshooting) of SGRT solutions, requiring both technical and mechanical installation skills.
• ​Industry: Medical Devices/Radiotherapy (ideally).

​The Role: Installation, Maintenance, and Customer Support

​The Field Service Engineer ensures high-quality service delivery from site preparation through to reactive and planned maintenance.

• ​Installation & Setup: Install, support, and maintain the Vision RT product range. Perform site surveys ensuring all installation requirements are met. Plan and perform installations in line with Vision RT processes.
• ​Technical Support: Provide reactive breakdown support (remote and on-site) and planned maintenance/upgrade support (remote and on-site).
• ​Mechanical Skills: Ability to drill and mount, mechanical bracketry in raised ceilings, and ability to read and work with technical drawings and architects’ drawings.
• ​Liaison: Liaise with customers and internal installers.
• ​Travel: Extensive travel to different hospitals throughout the region (Texas) and periodic travel to other states for coverage.

​Essential Skills & Experience

​The ideal candidate blends strong IT troubleshooting with electromechanical field service experience, preferably within the medical domain.

• ​Experience: Experienced field engineer with electromechanical and IT skills, ideally from the medical or IT industry.
• ​IT Background:Strong IT background required, including:
  • ​Supporting Microsoft environment workstations.
  • ​Device networking and database troubleshooting. (SQL knowledge preferred).
  • ​PC hardware skills including replacing components and diagnostics.
  • ​Excellent fault-finding skills utilizing Event Viewer, Error Logs, and Debug tools.
• ​Professional Skills: Highly motivated, customer-focused engineer with excellent customer-facing and technical problem-solving skills. Comfortable interfacing with clients and stakeholders at all levels.
• ​Certifications (Desirable): A+ and Microsoft certifications a plus.
• ​Domain (Desirable): Experience with Medical Devices, ideally Medical Imaging or Radiotherapy.