​This is a full-time, Fully Remote Cybersecurity Analyst role at CyberMaxx, an MDR (Managed Detection & Response) company that tightly integrates MDR with offensive security, threat hunting, and DFIR (Digital Forensics and Incident Response). This role is crucial for improving detection capabilities, maintaining incident response processes, acting as an escalation point, and driving continuous improvement.

• ​Location: Fully Remote (Designated for Maryland, United States).
• ​Salary: $70,000 – $80,000 (Exempt/Salaried).
• ​Experience: 3 years’ experience performing similar duties.
• ​Certification: Certified in one or more “intermediate level” security certifications is required.
• ​Shift/Schedule: Ability to work in an operational/shift-based environment with flexible working hours to include evenings and weekends, and facilitate reasonable out-of-hours communications (SOC operations calls).

​Position Summary: Escalation, Process, and Product Expertise

​The analyst serves as a key operational and strategic resource, refining security products and leading response efforts for complex incidents.

• ​Security Tuning: Formalize and deliver security product tuning requests to improve detection capabilities and overall efficiency.
• ​Incident Response & DFIR: Develop and maintain incident response use incidents and documentation. Coordinate basic forensics activities as needed.
• ​Escalation & Leadership: Act as an initial escalation point for complicated or sensitive work. Conduct after action reviews on high-impact incidents to identify process and human capital improvements.
• ​Process Improvement: Drive and Implement continuous improvement and knowledge sharing. Identify and resolve opportunities to automate repetitive tasks. Proactively propose improvements to reduce risk and potential future incidents.
• ​SME Role: Act as a primary subject matter expert for one or more security products.
• ​Mentorship: Aid in onboarding and mentoring new team members.

​Required Qualifications and Success Factors

​Success in this role requires a blend of technical expertise, operational flexibility, and soft skills suited for high-stress situations.

• ​Experience & Education: Bachelor’s degree in related field and/or equivalent work experience, plus 3 years’ experience performing similar duties.
• ​Certifications: Mandatory certification in one or more “intermediate level” security certifications (unspecified type).
• ​Operational Requirements:
  • ​Ability to work in an operational/shift-based environment (evenings and weekends required).
  • ​Able to function effectively in high stakes and high stress situations.
• ​Domain Knowledge: Demonstrated experience with the security industry, including an understanding of best practices, risk mitigation, and compliance frameworks.
• ​Communication: Fluent in English (writing and speech) with the ability to effectively communicate complex security concepts with end customers.
• ​Self-Development: Passionate about cybersecurity and self-driven to continue to learn/develop relevant skillsets.