Business/System Data Analyst – Customer Data Management
Contract, Remote
Posted 2 weeks ago
This is a contract Business/System Data Analyst role, available in Minneapolis, MN, or Remote, focused on optimizing customer data management processes and enhancing data integrity and compliance. The analyst will be key in analyzing the lifecycle of corporate and commercial customer records and resolving data integrity issues across systems.
- Location: Minneapolis, MN, or Remote (Contract).
- Focus: Analyzing customer record lifecycle, documenting data maintenance procedures, defining data field requirements, and collaborating on data integrity and compliance issues.
- Required Skills: Proficiency in or willingness to quickly learn the Hogan system. Experience with API payloads and integration tools like Swagger. Advanced Excel skills.
Responsibilities: Data Lifecycle and Process Documentation
The analyst is responsible for the detailed documentation and improvement of customer data processes and system governance.
- Data Lifecycle Analysis: Analyze and document the complete lifecycle of corporate and commercial customer records.
- Process Documentation: Identify and document processes for record creation and updates, including quality control measures. Map and describe data maintenance procedures for sources feeding into the system.
- Data Governance: Define requirements and guidelines for data fields, ensuring clarity and consistency across systems.
- Collaboration & Issue Resolution: Collaborate with cross-functional teams to resolve data integrity and compliance issues.
- Systems Integration: Work with system integration tools and understand API data structures.
Required and Preferred Skills
The role requires strong data system familiarity, advanced analytical tool usage, and adaptability.
- System Specifics:
- Proficiency in navigating or willingness to quickly learn the Hogan system.
- Experience with API payloads and system integration tools like Swagger.
- Analytical Tools: Advanced skills in Excel, including pivot tables and complex functions.
- Soft Skills (Preferred): Strong analytical and problem-solving abilities, excellent communication skills for effective collaboration, and the ability to adapt to changing priorities in a fast-paced environment.
Job Features
| Job Category | Business services, Customer Success, Data |