RingCentral, a leading provider of UCaaS, Contact Center, and AI-powered solutions (including their proprietary RingSense AI), is seeking an AWS DevOps Engineer. This engineer will be responsible for building and maintaining a highly scalable and reliable infrastructure using AWS, Jenkins, GitHub, and Terraform to ensure the smooth delivery and deployment of applications.

This is a full-time, remote role with an emphasis on candidates located on the East Coast (locations listed include Florida, Maryland, Massachusetts, Georgia, and Alabama, among others).

Job Duties and Automation Mandate

This role requires strong expertise in AWS services and CI/CD development. You will collaborate closely with cross-functional teams, influence stakeholders on best practices, and be a hands-on contributor to infrastructure architecture and automation.

• Architecture & Maintenance: Design, implement, and maintain highly available and scalable infrastructure on AWS. Architect and maintain application infrastructure.
• CI/CD Development: Develop and maintain CI/CD pipelines using Jenkins and GitHub for efficient application deployment and release management.
• Infrastructure as Code (IaC): Manage and automate infrastructure provisioning and configuration using Terraform.
• Monitoring & Security: Implement and maintain monitoring and logging solutions (e.g., CloudWatch, Prometheus, Loki Stack) to ensure health and performance. Perform regular system and application security audits.
• Process Improvement: Improve the Change Management process of the team and collaborate with cross-functional teams to optimize the software development and deployment processes.
• Guidance & Collaboration: Collaborate with development teams to define infrastructure requirements and provide guidance on best practices; mentor and communicate status effectively to stakeholders.

Desired Qualifications and Expertise

The ideal candidate is an experienced DevOps or SRE Engineer with deep knowledge of AWS architecture, CI/CD tools, and IaC, who can drive process improvements.

• Experience (Required):
  • 5+ years of experience with AWS.
  • Strong experience working as a DevOps Engineer or SRE Engineer in a production environment.
  • Expertise in building and maintaining CI/CD pipelines using Jenkins and GitHub.
  • Hands-on experience with infrastructure provisioning and management using Terraform and Helm.
• Technical Knowledge:
  • Advanced knowledge of AWS services, including EC2, S3, RDS, Lambda, and CloudFormation.
  • Solid understanding of source code management with GitHub (branching, merging, pull requests).
  • Knowledgeable with monitoring tools like CloudWatch, Prometheus, or Loki Stack.
  • Knowledge of networking concepts, load balancing, and security best practices in the cloud environment.
• Bonus Skills:
  • Experience with containerization technologies such as Docker and container orchestration platforms like EKS is a plus.
  • Basic scripting skills in languages such as Node.js.
• Methodology & Soft Skills: Deep understanding of change management and DevOps practices. Excellent problem-solving, troubleshooting, communication, and collaboration skills.