​This is a full-time, remote (US-Remote) Application Analyst role at PLOS, a nonprofit Open Access publisher. The role is centered on data stewardship, focusing on improving how PLOS manages, connects, and understands data across its application ecosystem. Key responsibilities include integrating systems, ensuring data quality/consistency across reporting platforms, and providing administration/support for various enterprise applications.

• ​Location: Remote, USA.
• ​Base Salary Range: $75,000 – $100,000 annually.
• ​Focus: Data quality and consistency, system integration, Tableau/SQL reporting, administering enterprise applications (e.g., JIRA, Confluence, NetSuite, HubSpot), and learning Editorial Manager (EM).
• ​Work Environment: Fully remote work environment (with a stipend on joining for home office). Some domestic and/or international travel may be required.

​Responsibilities: Data Stewardship and Application Management

​The analyst acts as the data steward for the applications team, ensuring seamless and accurate data flow, coupled with providing high-quality end-user support.

• ​Data Stewardship: Act as a data steward—monitoring data quality, maintaining field mappings, and ensuring seamless data flow between systems. Manage data in accordance with Information Governance policy and legal frameworks (GDPR).
• ​System Administration: Administer and maintain various enterprise applications (e.g., Tableau, JIRA, Confluence, Alchemer, NetSuite, HubSpot), including data management, system configuration, and security practices.
• ​Integration & Security: Partner with the Technology Services team to establish and enhance application integrations and uphold security best practices.
• ​User Support: Provide end-user support and administration for all user needs (account maintenance, reports, dashboards). Communicate policies, outages, bugs, and solutions.
• ​Process Improvement: Facilitate collaboration to translate business requirements into technical specifications. Proactively monitor usage and propose improvements for application usage and business processes.
• ​Documentation: Create and maintain technical documentation on policies, procedures, workflows, and deployed configurations.

​Required Knowledge and Skills

​The position requires deep analytical abilities, proficiency with data tools, and experience managing complex, integrated enterprise systems.

• ​Data Proficiency: Proficiency with data and reporting tools such as Tableau, SQL, and related data visualization/analytics platforms.
• ​Integration Knowledge: Strong understanding of system integrations, data mapping, and ensuring data quality and consistency across applications.
• ​System Administration: Experienced with administering large, enterprise-wide systems or platforms.
• ​Analytical Skills: Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information. Adept at queries, report writing, and presenting findings.
• ​Business Systems: Functional knowledge of business systems and strong understanding of typical operational workflows spanning multiple business functions (e.g., Sales, Marketing, Customer Service, Finance, etc.).
• ​Publishing Experience (Desirable): Experience with scientific research publishing or working with Publication Management Systems (Aries Editorial Manager) or similar submission tracking systems is highly desirable.