​This is a Full-Time, On-site position based at the home office in Wichita, Kansas. As a Technical Analyst for Koch Ag & Energy Solutions, you will serve as a critical technology partner, balancing hands-on desktop support with high-level infrastructure project management. The role is multifaceted, requiring you to maintain hardware life cycles, secure the network environment, and align IT performance with the operational goals of the fertilizer and energy industry.

• ​Location: Wichita, KS (On-site)
• ​Job Number: 180719
• ​Career Field: Information Systems & Technology
• ​Travel: Up to 10%
• ​Sponsorship: Not eligible for visa sponsorship

​Key Responsibilities: Infrastructure and Support

​This role combines daily technical troubleshooting with long-term stewardship of the company’s technology assets.

​Desktop Support and Hardware Management

​You will provide both on-site and remote support, handling workstation setups, troubleshooting hardware and software incidents, and managing user moves. A significant portion of the role involves overseeing the hardware refresh program, ensuring that PC cycles are coordinated efficiently to minimize downtime while maintaining cost-effectiveness.

​Infrastructure Optimization and Projects

​You are responsible for maintaining and optimizing site-specific infrastructure, including servers, wireless systems, and local networks. Beyond maintenance, you will lead infrastructure projects from conception to execution, collaborating with internal departments and external vendors to ensure deliverables stay on schedule and within budget.

​Cybersecurity and Compliance

​Maintaining a secure environment is a core priority. You will manage patching, antivirus deployment, and vulnerability management to ensure the site remains compliant with organizational security standards. Your goal is to deliver a high-performing environment that maximizes system uptime for critical business operations.

​Who You Are: Skills and Qualifications

​Koch is looking for a technical professional who can apply Principle Based Management™ values to drive innovation and transformation.

• ​Basic Qualifications: Experience in IT infrastructure management or desktop support, with strong diagnostic skills for desktop hardware and software.
• ​Problem-Solving: The ability to resolve complex technical issues under pressure, ensuring reliability for the end-user.
• ​Communication: Clear and proactive engagement with stakeholders regarding incident status and project milestones.

​Preferred Experience (The Competitive Edge)

​Candidates who stand out will have experience in IT/OT (Operational Technology) environments, specifically within manufacturing or industrial sectors. Familiarity with the fast-paced nature of commodities trading or the energy sector is highly valued. Additionally, a proven track record of leading cross-functional projects and a deep understanding of cybersecurity best practices will put an applicant ahead.

​The Working Environment: Collaboration and Innovation

​As part of the Koch Ag & Energy team, you will collaborate with diverse groups including engineering, process control, and project management. The culture emphasizes knowledge sharing and a proactive approach to technology. Because this role supports the home office, you will have a direct impact on the technical foundations that allow the broader organization to optimize performance in the global energy market.