​This is a Full-Time, Remote position at Tekion, a company focused on cloud-native automotive platforms. You will serve as a technical bridge during the launch of Dealer Management Systems (DMS) and CRM platforms, ensuring that third-party vendors and automotive manufacturers (OEMs) are fully integrated into the Tekion ecosystem. This role requires a blend of technical troubleshooting and project coordination to ensure data flows correctly between different software systems.

• ​Experience Required: 2+ years in software integration or automotive IT.
• ​Education: Associate’s degree in Computer Science, Information Systems, or equivalent work experience.
• ​Core Technical Focus: API and FTP deployment, XML/JSON data structures, and SaaS environments.
• ​Environment: A fast-paced startup culture with a focus on machine learning and AI-driven retail experiences.

​Key Responsibilities: Technical Enablement and Support

​The core of this role involves managing the complex data connections required for a dealership to function on a new cloud platform.

​Integration Deployment and Monitoring

​You will work with external partners to complete technical requirements for integration. This includes deploying processes using APIs and FTPs to ensure different software platforms communicate effectively. You are responsible for proactively monitoring these data pipelines to identify and resolve performance issues or data inaccuracies before they impact the client.

​Cross-Functional Collaboration and Planning

​You will act as a consultant for both internal and external stakeholders, helping to define requirements and establish best practices. Your tasks include providing timeline estimates for integration tasks and assessing potential risks during the project planning phase to ensure a smooth transition during the software go-live.

​Training and Documentation

​To maintain long-term system stability, you will create and update detailed documentation for setup processes and enablement steps. You will also provide direct training to end-users and other implementation staff to ensure they understand how to use and support new integration features.

​Technical Skills and Qualifications

​Tekion seeks candidates who understand both the technical side of data integration and the specific needs of the automotive industry.

• ​Core Competencies: Strong analytical and problem-solving skills, with the ability to explain technical concepts to non-technical partners.
• ​Software Knowledge: Experience with enterprise applications such as CRMs and ERPs, and familiarity with project tools like Jira, Atlassian, and Tableau.
• ​Data Standards: A working knowledge of XML, JSON, and data transformation techniques is highly preferred.
• ​Industry Context: Experience within an automotive IT setting or a strong understanding of dealership software applications.

​Compensation and Benefits

​Tekion provides a comprehensive perks package geared toward a high-growth startup environment.

• ​Financial: Competitive base salary and generous stock options.
• ​Health and Wellness: 100% employer-paid medical, dental, and vision coverage.
• ​Work-Life Balance: Unlimited PTO, parental leave, and a fully remote work-from-home model.
• ​Growth: Opportunities to work on home-grown technology and advance within an organization that rewards performance and innovation.

​Summary of Role Impact

​Success in this role is defined by achieving 100% enablement goals for integrations during a product launch. You will ensure that every vendor connection is stable, documented, and performing at peak efficiency. This position requires someone who is comfortable working under pressure during critical launch phases and can collaborate effectively across multiple time zones.