​This is a full-time, Fully Remote Azure Virtual Desktop (AVD) Engineer role. This is a senior-level position seeking a Subject Matter Expert (SME) to lead the design, configuration, and maintenance of a large enterprise Virtual Desktop Infrastructure (VDI) environment, specifically utilizing Microsoft Azure Virtual Desktop. The role involves high-level architecture, complex troubleshooting, and providing Tier 3/4 support.

• ​Location: Fully Remote.
• ​Experience Required: Master’s degree + 7 years experience OR 16 years experience (demonstrating deep experience in system design, integration, and process automation/improvement).
• ​Clearance Requirements: Ability to obtain DoD Security Clearance and DHS Entry On Duty (EOD).
• ​Focus: Design, configuration, and maintenance of Azure Virtual Desktops (AVD), VDI profile management (FSLogix), Windows Servers, Azure AD, Intune, networking, and storage.
• ​Support Tier: Provides TIER 3/4 support to resolve VDI issues.

​Role Summary: Architecture, Optimization, and Tier 3/4 Support

​The AVD Engineer acts as the organization’s VDI architect and highest-level troubleshooter, ensuring a high-performing and secure environment.

• ​System Architecture: Leads the design, configuration, and maintenance of the large enterprise VDI environment.
• ​Subject Matter Expertise: Serves as the SME for troubleshooting complex performance issues. Conducts trade studies and makes recommendations on solutions and “make buy” decisions.
• ​Advanced Support: Provides TIER 3/4 support to system administrators and offers endpoint support on VDI-related tasks.
• ​Optimization & Interoperability: Provides guidance on optimization of desktops for platform interoperability and acts as a liaison between VDI technologies.
• ​Security & Compliance: Experience with Endpoint protection, policy management, and application of STIGs (Security Technical Implementation Guides).
• ​Technical Breadth: Operates across multiple and complex production environments, applying extensive technical expertise across related disciplines (networking, storage).

​Required Technical Skills

​The successful candidate must have a proven track record across the entire Microsoft VDI stack and associated cloud infrastructure components.

• ​Core Azure & VDI:
  • ​Experience in Microsoft Azure, Azure Networking, Storage and Virtual Desktops (AVD).
  • ​Experience with Azure AD, Intune, FSLogix.
  • ​Experience in VDI profile management.
  • ​AVD integration with Office 365 services.
• ​Windows & Security:
  • ​Experience managing and administering Windows Servers.
  • ​Experience with Endpoint protection, policy management, and application of STIGs.
• ​Support & Provisioning: Desktop Software provisioning and Support Services.
• ​Clearance: Ability to obtain DoD Security Clearance and DHS EOD.

​Desired Skills (Nice to Have)

• ​Scripting/Automation: Experience with Puppet, Chef, SCCM, or Intune/MDM solutions.
• ​Databases & Web: Experience (1+ years) with MS SQL, setup and integration with IIS, SQL Server.
• ​Security Tools: Experience (2+ years) with Azure Security Tools (e.g., Sentinel, Qualys).