​This summary outlines the qualifications for a technical role, likely a Technical Support Engineer (TSE) or Operations Engineer, focused on troubleshooting and supporting both application and infrastructure components in a hybrid cloud environment.

​Key Technical Focus and Expertise

​The candidate must have hands-on experience with specific application servers, web technologies, and monitoring tools, along with knowledge of hybrid deployment models.

• ​Application & Web Technologies: Experience with WildFly (application server) and NGINX (web server/reverse proxy).
• ​Operating Systems/Devices: Familiarity with webOS and supporting the iPad platform.
• ​Cloud Monitoring: Experience utilizing AWS CloudWatch for monitoring and metrics gathering in a cloud environment.
• ​Deployment Knowledge: Experience with both on-prem and cloud deployed infrastructure, and knowledge of software deployment lifecycles in multiple environments.

​Core Skills and Professional Attributes

​The role requires strong problem-solving ability, cross-functional collaboration, and a focus on operational improvement.

• ​Troubleshooting: Exceptional problem-solving and troubleshooting skills are mandatory.
• ​Communication: Strong written and verbal communication skills with the ability to work with ease in client-facing scenarios.
• ​Collaboration: Ability to work effectively and positively across numerous teams within the organization.
• ​Organizational: Demonstration of strong organizational and time management skills with the ability to juggle multiple priorities.
• ​Process Improvement: A solution mindset with an inclination towards identifying opportunities for operational improvement.