​Akamai is seeking a Systems Administrator II to join its IT Support team. This role is responsible for managing the operation of Microsoft 365 (M365) services used by government agencies. It requires a strong combination of technical expertise in M365 core services and deep knowledge of security and compliance in a heavily regulated government cloud environment.

• ​Location: Remote (United States)
• ​Experience: 5 years of relevant experience and a Bachelor’s degree or equivalent.
• ​Focus: Advanced M365 tenant administration, security and compliance management (Microsoft Purview/Defender), PowerShell automation, and support for government-specific M365 environments (GCC/GCC High).

​Key Responsibilities: Security, Compliance, and Automation

​The administrator ensures the M365 environment is stable, secure, and meets all government regulatory requirements.

• ​Advanced M365 Administration: Perform advanced administration of the M365 tenant and its core services, including user/license management, security policies, and application access.
• ​Security & Compliance Management: Manage security settings and compliance features using Microsoft 365 security and compliance centers to ensure adherence to government standards.
• ​Automation: Develop and implement PowerShell scripts to automate repetitive operational tasks (onboarding/offboarding, reporting, configurations).
• ​Troubleshooting: Serve as a technical resource, troubleshooting and resolving complex issues, and performing root cause analysis for recurring problems.
• ​Documentation & Collaboration: Create and maintain technical documentation, SOPs, and training materials. Collaborate with security, development, and end-user teams to implement new features.

​Required Skills and Qualifications

• ​Core M365 Knowledge: Knowledge of core M365 services: Exchange Online, SharePoint Online, Teams, and OneDrive.
• ​Identity Management: Experience with Entra ID (formerly Azure Active Directory), including hybrid environments, user provisioning, and conditional access policies.
• ​Security & Compliance: Experience with Microsoft Purview, Defender, and Information Protection, with an understanding of data governance and government compliance standards.
• ​Government Cloud: Experience with GCC or GCC High tenants is often required due to specific security and compliance needs.
• ​Scripting: Mandatory experience in PowerShell for automating administrative tasks.