Farmers Insurance is seeking a Learning System Administrator to operate, analyze, and evaluate its existing University digital and manual learning systems. The core function of this role is to improve the effectiveness and efficiency of the learning systems by converting manual operations to digital and recommending improvements.

• Location: Hybrid (3 days in office/2 days virtual if within 50 miles of a corporate office) or Remote.
• Salary Range (State-Dependent): Ranges from $70,640 up to $125,750 (WA only).
• Focus: System management, process analysis, and continuous improvement of the learning systems.

Essential Job Functions: System Management and Efficiency

The administrator acts as the primary point of contact for the learning management system (LMS), focusing on maintenance, quality, and process refinement.

• System Management: Execute and administer learning and development system activities, acting as the point of contact for system usage and conflict resolution.
• Analysis & Improvement: Analyze and evaluate existing systems and procedures, recommending methods of improvement. This includes researching and developing techniques for converting manual operations to a digital system.
• Data Accountability: Accountable for the accuracy of all learning system data entry activities and completes quality control audits.
• Stakeholder Communication: Alert University leadership of any system issues that affect learners and internal staff, providing alternative solutions. Communicates and supports the resolution of system failures.
• Continuous Improvement: Proactively identify and execute continuous improvement plans in learning systems and coordinate change plans across affected groups.

Experience and Skills:

The ideal candidate blends business experience with a preference for LMS administration, coupled with strong soft skills.

• Experience: Minimum of three to five years of business experience, including experience in a resource or project management capacity.
• System Preference: LMS (Cornerstone OnDemand) experience is a plus. Proficiency in MS Office products and SharePoint is also beneficial.
• Soft Skills: Strong assertive conflict-resolution and problem-solving skills, demonstrated scheduling and organizational skills, and effective communication.
• Education: High school diploma or equivalent is required; a Bachelor’s degree is preferred.