Sr. Director, IT Demand Fulfillment Product Delivery Lead
A senior leadership opportunity is available for a Sr. Director, Demand Fulfillment Product Delivery Lead at US Foods®, a leader in the foodservice industry focused on digital ecosystem expansion and technology-driven customer solutions. This role is responsible for transforming the company’s forecasting and freight technology stack to achieve a future-proof vision for demand fulfillment.
This is a full-time, fully remote position in the United States (excluding Hawaii and US Territories), with potential travel up to 20%. The role also includes an annual incentive plan bonus.
Role Summary and Supply Chain Transformation
This Director combines product management, technology leadership, and business strategy to drive large-scale supply chain transformation. A critical mandate is the assessment, selection, and implementation of core supply chain systems, particularly Transportation Management and Forecasting.
Key Responsibilities
- Strategic Roadmap & Vision: Create a future-proof vision and develop a multi-year roadmap for transformation for the Transportation Management System (TMS) and forecasting technology stack. Drive leadership approval for the roadmap.
- Product Delivery & Accountability: Make and meet business value commitments through innovative advising and thoughtful execution. Ensure customer satisfaction by maintaining high standards of IT product delivery and service.
- System Implementation & Tuning: Improve demand accuracy through tool tuning and implementation (specifically Blue Yonder Forecasting).
- Leadership & Supervision: Lead and supervise a team of 10 direct and indirect reports, in addition to contractors. Coach performance, behavior, and quality of team talent.
- Financial & Vendor Management: Manage the department budget for operating expenses and capital expenditures. Assess and select new technology and manage key vendor relationships to ensure technology enablement achieves business outcomes.
- Continuous Improvement: Monitor and analyze Key Performance Indicators (KPIs) to drive continuous improvement, establishing action plans when needed.
Required Experience and Technical Qualifications
The ideal candidate is a highly experienced IT leader with a strong background in large-scale software implementation, supply chain/transportation management systems, and strategic team leadership.
- Experience (Required): 10 years’ experience in software development and implementation, including 5 years of management experience.
- Transportation Expertise (Preferred): End-to-end delivery of a Transportation Management System (TMS) from RFP to completion preferred.
- Leadership & Governance: Must possess multiple years of experience in IT leadership and/or governance. Experience leading large-scale projects ($5M+) is preferred.
- Strategic & Product Skills: Experience developing an innovation and future-proof agenda preferred. Experience owning a product throughout its lifecycle preferred.
- Demonstrated Capability: Proven ability to build relationships with internal customers, create and attain department budgets, manage organization headcount, and persist in delivering on-time, on-budget, on-quality service.
- Education: Bachelor’s degree in Computer Science, Business, or related field, or equivalent experience.
Job Features
| Job Category | Information Technology, Product, Strategy and Ops, Sales & Customer Success |