{"id":706,"date":"2025-12-02T12:58:31","date_gmt":"2025-12-02T12:58:31","guid":{"rendered":"https:\/\/skillbasedmatching.com\/jobs\/?post_type=jobpost&#038;p=706"},"modified":"2025-12-02T12:58:33","modified_gmt":"2025-12-02T12:58:33","slug":"technical-support-engineer-mortgage-sector-mern-c-azure","status":"publish","type":"jobpost","link":"https:\/\/skillbasedmatching.com\/jobs\/current-jobs\/technical-support-engineer-mortgage-sector-mern-c-azure\/","title":{"rendered":"Technical Support Engineer \u2013 Mortgage Sector (MERN\/C#\/Azure)"},"content":{"rendered":"\n<p>\u200bThis is a full-time <strong>Technical Support Engineer<\/strong> role responsible for maintaining and troubleshooting software applications, with a strong focus on the <strong>Mortgage sector<\/strong>. The engineer will act as a critical liaison between end-users and development, driving root cause analysis, implementing code fixes, and ensuring application stability and performance across the full stack (<strong>MERN, C#, .Net<\/strong>).<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u200b<strong>Location:<\/strong> Pittsburgh, PA, USA.<\/li>\n\n\n\n<li>\u200b<strong>Salary Range:<\/strong> $95,000 &#8211; $120,000 per year.<\/li>\n\n\n\n<li>\u200b<strong>Focus:<\/strong> Investigating production incidents, debugging <strong>MERN\/.Net\/T-SQL<\/strong> code, implementing software fixes and enhancements, and ensuring compliance within the <strong>Mortgage lending process<\/strong>.<\/li>\n\n\n\n<li>\u200b<strong>Technical Stack:<\/strong> MERN, C#, .Net, Entity Framework, T-SQL, Microsoft Azure, RESTful APIs, Visual Studio, Postman.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u200bPosition Responsibilities: Troubleshooting, Coding, and Documentation<\/h3>\n\n\n\n<p>\u200bThe engineer performs advanced debugging and actively contributes to application stability through coding and process adherence.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u200b<strong>Incident Resolution &amp; Debugging:<\/strong> Investigating and resolving production incidents. Identifying and resolving software defects, performance issues, and other technical problems through <strong>debugging and complex testing<\/strong>.<\/li>\n\n\n\n<li>\u200b<strong>Code Implementation:<\/strong> <strong>Developing and implementing solutions<\/strong> by coding, testing, and deploying fixes and enhancements to improve application stability. Quickly assess existing code bugs and repair.<\/li>\n\n\n\n<li>\u200b<strong>Root Cause Analysis (RCA):<\/strong> Identifying the underlying causes of issues to prevent recurrence.<\/li>\n\n\n\n<li>\u200b<strong>Collaboration &amp; Compliance:<\/strong> Acting as a liaison between users and development. Collaborating with QA and infrastructure teams. Ensuring compliance by following established <strong>SDLC methodologies (Scrum, Kanban, Hybrid)<\/strong> and risk guidelines.<\/li>\n\n\n\n<li>\u200b<strong>Monitoring &amp; Documentation:<\/strong> Monitoring application performance metrics and creating\/updating technical documentation (user guides, troubleshooting procedures, knowledge base articles).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u200bRequired Qualifications and Technical Skills<\/h3>\n\n\n\n<p>\u200bThe role requires strong full-stack technical skills, database proficiency, and domain expertise in lending.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u200b<strong>Domain Expertise:<\/strong> Experience in the <strong>Mortgage sector<\/strong> and familiarity with the <strong>mortgage lending process<\/strong>.<\/li>\n\n\n\n<li>\u200b<strong>Programming Languages &amp; Frameworks (Strong Skills Required):<\/strong>\n<ul class=\"wp-block-list\">\n<li>\u200b<strong>MERN<\/strong> stack (MongoDB, Express.js, React, Node.js).<\/li>\n\n\n\n<li>\u200b<strong>C#, .Net, Entity Framework<\/strong>.<\/li>\n\n\n\n<li>\u200b<strong>T-SQL<\/strong> (SQL experience).<\/li>\n\n\n\n<li>\u200bObject-oriented programming mindset.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>\u200b<strong>Architecture &amp; Tools:<\/strong>\n<ul class=\"wp-block-list\">\n<li>\u200bExperience with <strong>Microsoft Azure<\/strong> or general cloud development.<\/li>\n\n\n\n<li>\u200bExperience with <strong>RESTful APIs<\/strong> and developing scalable and secure web architecture.<\/li>\n\n\n\n<li>\u200bTools: <strong>Visual Studio, Postman<\/strong>.<\/li>\n\n\n\n<li>\u200bKnowledge of <strong>Unit testing<\/strong> principles and <strong>Version control<\/strong> systems (source\/version control).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>\u200b<strong>Methodologies:<\/strong> Familiarity with <strong>ITIL framework<\/strong> (or similar) and incident management processes, along with various SDLC methodologies.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>\u200bThis is a full-time Technical Support Engineer role responsible for maintaining and troubleshooting software applications, with a strong focus on the Mortgage sector. The engineer will act as a critical liaison between end-users and development, driving root cause analysis, implementing code fixes, and ensuring application stability and performance across the full stack (MERN, C#, .Net). [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"template":"","jobpost_category":[45,1098],"jobpost_job_type":[39],"jobpost_location":[],"jobpost_tag":[509,126,199,2071,3344,2622,81,169,2353,254,167],"class_list":["post-706","jobpost","type-jobpost","status-publish","hentry","jobpost_category-software-engineering","jobpost_category-technical-services","jobpost_job_type-remote","jobpost_tag-net","jobpost_tag-azure","jobpost_tag-c","jobpost_tag-coding","jobpost_tag-mern-stack","jobpost_tag-mortgage-sector","jobpost_tag-remote","jobpost_tag-root-cause-analysis","jobpost_tag-t-sql","jobpost_tag-technical-support-engineer","jobpost_tag-troubleshooting"],"_links":{"self":[{"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/jobpost\/706","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/jobpost"}],"about":[{"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/types\/jobpost"}],"author":[{"embeddable":true,"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/media?parent=706"}],"wp:term":[{"taxonomy":"jobpost_category","embeddable":true,"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/jobpost_category?post=706"},{"taxonomy":"jobpost_job_type","embeddable":true,"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/jobpost_job_type?post=706"},{"taxonomy":"jobpost_location","embeddable":true,"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/jobpost_location?post=706"},{"taxonomy":"jobpost_tag","embeddable":true,"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/jobpost_tag?post=706"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}