{"id":550,"date":"2025-11-06T10:00:23","date_gmt":"2025-11-06T10:00:23","guid":{"rendered":"https:\/\/skillbasedmatching.com\/jobs\/?post_type=jobpost&#038;p=550"},"modified":"2025-11-06T10:00:26","modified_gmt":"2025-11-06T10:00:26","slug":"technical-support-engineer-full-stack-mern-c-mortgage-sector","status":"publish","type":"jobpost","link":"https:\/\/skillbasedmatching.com\/jobs\/current-jobs\/technical-support-engineer-full-stack-mern-c-mortgage-sector\/","title":{"rendered":"Technical Support Engineer \u2013 Full-Stack MERN\/C# (Mortgage Sector)"},"content":{"rendered":"\n<p>This role is for a <strong>Technical Support Engineer<\/strong> focused on maintaining, troubleshooting, and enhancing software applications, specifically acting as a bridge between end-users and development teams. The position requires a unique blend of <strong>full-stack development skills<\/strong> for fixing and improving applications, alongside deep technical troubleshooting.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Location:<\/strong> <strong>Pittsburgh, PA, USA<\/strong> (11 Parkway Center Drive South)<\/li>\n\n\n\n<li><strong>Employment Type:<\/strong> Full Time<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Core Responsibilities: Debugging, Fixing, and Analysis<\/h3>\n\n\n\n<p>Your primary goal is to ensure application stability, moving beyond simple ticket resolution to actively <strong>coding and deploying solutions<\/strong>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Production Incident Management:<\/strong> Actively investigate, analyze, and document solutions for production issues, including <strong>debugging<\/strong> and complex testing. This isn&#8217;t just resetting passwords; you are expected to fix the code.<\/li>\n\n\n\n<li><strong>Solution Implementation:<\/strong> <strong>Develop, code, test, and deploy fixes and enhancements<\/strong> to improve application stability and performance.<\/li>\n\n\n\n<li><strong>Root Cause Analysis (RCA):<\/strong> Identify the underlying causes of issues (bugs, performance problems) to prevent recurrence, aligning with <strong>ITIL<\/strong> or similar incident management frameworks.<\/li>\n\n\n\n<li><strong>Monitoring &amp; Compliance:<\/strong> Monitor application performance metrics and ensure all work adheres to established <strong>SDLC methodologies<\/strong> (Scrum, Kanban, Hybrid) and risk guidelines.<\/li>\n\n\n\n<li><strong>Collaboration:<\/strong> Work directly with development, QA, and infrastructure teams to resolve complex issues and improve overall software quality.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Required Skills &amp; Technical Stack:<\/h3>\n\n\n\n<p>The required skills paint the picture of a strong software engineer with a customer-facing support and maintenance focus, specifically within the demanding <strong>Mortgage sector<\/strong>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Core Technical Stack:<\/strong> Strong proficiency in relevant programming languages and technologies, including <strong>MERN (MongoDB, Express, React, Node.js)<\/strong>, <strong>C# \/ .NET<\/strong>, <strong>Entity Framework<\/strong>, and <strong>T-SQL\/SQL<\/strong>.<\/li>\n\n\n\n<li><strong>Web Architecture:<\/strong> Experience with <strong>RESTful APIs<\/strong>, <strong>Scalable and secure web architecture<\/strong>, and cross-browser, Adaptive\/Responsive development.<\/li>\n\n\n\n<li><strong>Development Principles:<\/strong> Must have an <strong>Object-Oriented Programming mindset<\/strong>, experience with <strong>Unit testing<\/strong> and <strong>Version control principles<\/strong> (Git, etc.).<\/li>\n\n\n\n<li><strong>Tools:<\/strong> Hands-on familiarity with <strong>Visual Studio<\/strong> and <strong>Postman<\/strong>.<\/li>\n\n\n\n<li><strong>Industry Knowledge:<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>Experience in the Mortgage sector<\/strong> is required.<\/li>\n\n\n\n<li>Familiarity with the <strong>mortgage lending process<\/strong>.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Soft Skills:<\/strong> Excellent problem-solving, analytical, and communication skills, with the ability to quickly assess existing code bugs and repair.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>This role is for a Technical Support Engineer focused on maintaining, troubleshooting, and enhancing software applications, specifically acting as a bridge between end-users and development teams. The position requires a unique blend of full-stack development skills for fixing and improving applications, alongside deep technical troubleshooting. Core Responsibilities: Debugging, Fixing, and Analysis Your primary goal is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"template":"","jobpost_category":[945,1098],"jobpost_job_type":[39],"jobpost_location":[1041],"jobpost_tag":[509,126,199,814,78,2621,2622,233,2353,254],"class_list":["post-550","jobpost","type-jobpost","status-publish","hentry","jobpost_category-full-stack-developer","jobpost_category-technical-services","jobpost_job_type-remote","jobpost_location-united-states","jobpost_tag-net","jobpost_tag-azure","jobpost_tag-c","jobpost_tag-debugging","jobpost_tag-full-stack","jobpost_tag-mern","jobpost_tag-mortgage-sector","jobpost_tag-restful-apis","jobpost_tag-t-sql","jobpost_tag-technical-support-engineer"],"_links":{"self":[{"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/jobpost\/550","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/jobpost"}],"about":[{"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/types\/jobpost"}],"author":[{"embeddable":true,"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/media?parent=550"}],"wp:term":[{"taxonomy":"jobpost_category","embeddable":true,"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/jobpost_category?post=550"},{"taxonomy":"jobpost_job_type","embeddable":true,"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/jobpost_job_type?post=550"},{"taxonomy":"jobpost_location","embeddable":true,"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/jobpost_location?post=550"},{"taxonomy":"jobpost_tag","embeddable":true,"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/jobpost_tag?post=550"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}