{"id":330,"date":"2025-10-01T13:07:03","date_gmt":"2025-10-01T13:07:03","guid":{"rendered":"https:\/\/skillbasedmatching.com\/jobs\/?post_type=jobpost&p=330"},"modified":"2025-10-01T13:07:06","modified_gmt":"2025-10-01T13:07:06","slug":"it-operations-manager-datacenter-at-microsoft","status":"publish","type":"jobpost","link":"https:\/\/skillbasedmatching.com\/jobs\/current-jobs\/it-operations-manager-datacenter-at-microsoft\/","title":{"rendered":"IT Operations Manager (Datacenter) at Microsoft"},"content":{"rendered":"\n

An opportunity has emerged in our network for an IT Operations Manager (ITOM)<\/strong> at Microsoft<\/strong> within the Cloud Operations & Innovation (CO+I) division, the engine that powers Microsoft’s cloud services, including Azure, Office 365, and Xbox<\/strong>.<\/p>\n\n\n\n

This is a full-time, People Manager<\/strong> role located in Milwaukee, Wisconsin<\/strong>, with a mandate to lead and manage a diverse team of technical individual contributors and oversee site services and logistics for a critical datacenter.<\/p>\n\n\n\n

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Key Responsibilities and Leadership Focus<\/h3>\n\n\n\n

The IT Operations Manager is a leadership position responsible for ensuring operational stability, quality, safety, and talent development within the datacenter environment.<\/p>\n\n\n\n

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  • Team Leadership & Development:<\/strong> Lead and manage a team of high-performing individual contributors, focusing on their talent development, coaching, and aligning them with the “One Microsoft” culture and values.<\/li>\n\n\n\n
  • Datacenter Oversight:<\/strong> Manage and oversee all datacenter site services, logistics, and deployment<\/strong> activities.<\/li>\n\n\n\n
  • Operational Stability:<\/strong> Analyze production operations and initiate corrective actions<\/strong> to ensure operational stability and the successful delivery of service levels, collaborating with multiple internal business groups.<\/li>\n\n\n\n
  • Quality & Compliance:<\/strong> Initiate and establish quality standards<\/strong> for the datacenter teams and manage those initiatives through to completion. Empower a culture of safety, security, and compliance<\/strong> in all datacenter activities.<\/li>\n<\/ul>\n\n\n\n
    \n\n\n\n

    Required Experience and Qualifications<\/h3>\n\n\n\n

    This role requires proven experience in managing mission-critical physical operations and leading a technical workforce.<\/p>\n\n\n\n

      \n
    • Experience in Service Management:<\/strong> 3+ years experience of mission-critical service management<\/strong> (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT\/critical environment infrastructure).<\/li>\n\n\n\n
    • Leadership Experience:<\/strong> At least 2+ years experience leading and motivating a diverse, technical workforce<\/strong>.<\/li>\n\n\n\n
    • Availability:<\/strong> Willingness to work flexible hours, non-business hours<\/strong>, or other scenarios required by the rhythm of the business.<\/li>\n\n\n\n
    • Security:<\/strong> Ability to pass the Microsoft Cloud Background Check<\/strong> upon hire\/transfer and every two years thereafter.<\/li>\n<\/ul>\n\n\n\n

      Preferred Qualifications<\/strong> include enterprise-level experience managing large-scale, complex projects\/programs, working knowledge of audit and compliance<\/strong> requirements, and a degree in a technical field (Engineering, Computer Science).<\/p>\n\n\n\n

      \n\n\n\n

      Compensation<\/h3>\n\n\n\n

      The base salary range for this role varies based on the level (M4 or M5) and location.<\/p>\n\n\n\n

        \n
      • Datacenter Operations Management M4 (US Typical Range):<\/strong> $102,600 – $202,800 per year.<\/li>\n\n\n\n
      • Datacenter Operations Management M5 (US Typical Range):<\/strong> $127,600 – $229,200 per year. (Higher ranges apply to specific high-cost locations like the San Francisco Bay area and New York City metropolitan area).<\/em><\/li>\n<\/ul>\n\n\n\n

        <\/p>\n","protected":false},"excerpt":{"rendered":"

        An opportunity has emerged in our network for an IT Operations Manager (ITOM) at Microsoft within the Cloud Operations & Innovation (CO+I) division, the engine that powers Microsoft’s cloud services, including Azure, Office 365, and Xbox. This is a full-time, People Manager role located in Milwaukee, Wisconsin, with a mandate to lead and manage a […]<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"template":"","jobpost_category":[648],"jobpost_job_type":[39],"jobpost_location":[],"jobpost_tag":[1428,476,1426,1424,1429,549,893,253,1168,1427,1425],"class_list":["post-330","jobpost","type-jobpost","status-publish","hentry","jobpost_category-information-technology","jobpost_job_type-remote","jobpost_tag-coi","jobpost_tag-compliance","jobpost_tag-datacenter","jobpost_tag-it-operations-manager","jobpost_tag-itom","jobpost_tag-leadership","jobpost_tag-logistics","jobpost_tag-microsoft","jobpost_tag-milwaukee","jobpost_tag-mission-critical-operations","jobpost_tag-people-manager"],"_links":{"self":[{"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/jobpost\/330","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/jobpost"}],"about":[{"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/types\/jobpost"}],"author":[{"embeddable":true,"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/media?parent=330"}],"wp:term":[{"taxonomy":"jobpost_category","embeddable":true,"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/jobpost_category?post=330"},{"taxonomy":"jobpost_job_type","embeddable":true,"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/jobpost_job_type?post=330"},{"taxonomy":"jobpost_location","embeddable":true,"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/jobpost_location?post=330"},{"taxonomy":"jobpost_tag","embeddable":true,"href":"https:\/\/skillbasedmatching.com\/jobs\/wp-json\/wp\/v2\/jobpost_tag?post=330"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}